From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Leggi di più
L'azienda ha risposto
3 The Parade, CT1 2JL Canterbury, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... Leggi di più
L'azienda ha risposto
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... Leggi di più
L'azienda ha risposto
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... Leggi di più
L'azienda ha risposto
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent c... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
3 The Parade, CT1 2JL, Canterbury, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Particularly grateful to Riya, who managed to find a work-around that allowed us to set up a broadband account (quite legitimately - it’s a long story).

Risposta di Vodafone UK - Canterbury
Joe was soooo helpful and understanding today! Go Joe and his team 👏

Risposta di Vodafone UK - Canterbury
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our needs all of which were explained in detail so that we were able to understand our possible choices. All staff were professional and friendly and made our vist an enjoyable experience.

Risposta di Vodafone UK - Canterbury
Tom served me and he was truly amazing took the time to care for my needs and help me get the best savings. Would recommend to everyone to go to Canterbury Vodafone

Risposta di Vodafone UK - Canterbury
Riya was extremely helpful and knowledgeable, she could do enough to help me
5star employee
She should be managing the Canterbury store
I would definitely recommend anyone looking to get great service ask for Riya

Risposta di Vodafone UK - Canterbury
From the moment we entered the store until we left we were treat with respectful and friendly service.
The level of expertise and genuine desire to provide what we needed was amazing and gave us an immediate sense of confidence and trust in both Tom and Issac.
I really can't fault them in any way and my wife and I left the store totally satisfied with the experience. SUPER SERVICE!!

Risposta di Vodafone UK - Canterbury
Riya was very helpful. Clear explanation of the costs of renewing our contracts. Very articulate & so friendly. The whole process was made simple and enjoyable. Thanks Riya!

Risposta di Vodafone UK - Canterbury
Great customer Service. Isaac was great, helped with my upgrades 2 mobiles & broadband. Only problem, was the WiFi was down in the store. So it took 2 hours. But Isaac persisted, and got it all done for me. Thanks to Joe and the team. Due to time, it was taking the store was very busy. But one little note, it didn't look very good that in a phone store, the WiFi was down...

Risposta di Vodafone UK - Canterbury
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent customer service—thank you for making the process so smooth and easy!

Risposta di Vodafone UK - Canterbury
Looked after well by Joe and his team (George & Rita) as we switched to Broadband and moved our mobile phones over to Vodafone. The staff were knowledgeable and helpful. Many thanks.

Risposta di Vodafone UK - Canterbury
George was SO helpful, professional and went above and beyond to get me the best package. I think he deserves a raise!

Risposta di Vodafone UK - Canterbury
Came into the Canterbury store as I was having difficulty using my phone and was due an upgrade, luckily I was seen by a member of staff called Riya who was a very helpful and kind person, she managed to talk me though my problems and even suggested me a phone based on the problems I was facing, I ended up with a brand new phone and more data and still payed less then what I was paying initially and the cherry on top was she managed to get me a better deal on my broadband then what I was paying with sky. She is a credit to Vodafone and they are lucky to have her!

Risposta di Vodafone UK - Canterbury
Riya provided exceptional customer service from start to finish. She was professional, friendly, and incredibly helpful throughout the entire process. She made everything easy to understand and ensured everything was handled smoothly. Thank you, Riya, for such a great experience. Highly recommended!

Risposta di Vodafone UK - Canterbury

Risposta di Vodafone UK - Canterbury
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely seamless. The store manager, Joe, also checked in to make sure everything was going smoothly. It’s rare to get such genuine, friendly customer service these days. Highly recommend this store!

Risposta di Vodafone UK - Canterbury
I received excellent service at Vodafone today. I kept several members of staff here very late sorting out my new contract - and not only did they do this efficiently and calmly they did not make me feel guilty about this! I am really impressed with their service and attitude - it was very impressive. As a result I have signed up for 3 new contracts and 2 new phones. The main member of staff helping me was Riya - and George the manager. Joe was also here! And late home.

Risposta di Vodafone UK - Canterbury
George has been incredibly patient with me this was a very important thing for me not only changing my phone but loosing my mum and maybe precious photos made me very anxious and George had spent all afternoon making sure everything I needed on my new phone and my photos transfered thank you so much George you are a star

Risposta di Vodafone UK - Canterbury
We found Joe very helpful, great explanations, polite and excellent service.

Risposta di Vodafone UK - Canterbury
Jo the store manager listened to me and wanted i wanted/needed and has bascially done that for. Not pushy but got got a contract out of me becausr of how he was. Was respectful explained things and most importantly gave eye contact.

Risposta di Vodafone UK - Canterbury
Tom was amazing. He answered all our questions and worked through everything as quickly as your system would allow.
Very friendly but not too friendly.
I’d have given him a tip but I didn’t think you would like that and he could probably not have accepted. He is doing your company proud. You are lucky to have him!

Risposta di Vodafone UK - Canterbury
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.