Vodafone UK - Bury St Edmunds Recensioni 

264
TrustScore 5 su 5

4,9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(264)

41.418 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ben was fantastic

Ben was fantastic when I needed my business internet. Sorted everything out and so friendly. Please give recognition to him. Will definitely return when I need something else.

9 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rob and Ben very helpful

Rob and Ben very helpful. Wonderful service!!

4 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

Hey Jon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nicole

The person Nicole

20 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

We're glad to hear Nicole supported you, and thank you for taking the time to leave us a review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Miles was a lovely guy and very…

Miles was a lovely guy and very informative...great transaction!

14 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Cassie was very helpful at helping me…

Cassie was very helpful at helping me sort out a SIM quickly for work

Very much appreciated the help!

Thanks
Em

12 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Excellent & top quality service, helped set up my new iPhone and transferred everything over with no hassle. Explained everything I needed to do it complete the set up, couldn’t have been more helpful!

8 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

Hey Brett,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

5 stars for Cassie she was outstanding

5 stars for Cassie she was outstanding

8 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing Ash!!!

Ash spent many hours with us changing 3 phones. Very patient and extremely helpful. All done smoothly. Thank you for your help.

7 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nichole was very very helpful and is…

Nichole was very very helpful and is very kind

6 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

We're so happy to hear that you found our team member to be helpful and kind! Thank you for sharing your positive experience with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Always so helpful and know he can sort…

Always so helpful and know he can sort any issues

2 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Cassie was superb

Cassie was superb.
She helped me sort my number being transferred from my employer to my own personal account. Such a help. 10/10.

30 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ashley was very competent and helpful

26 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Bury St Edmunds

Hey Jonathan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thanks Dan

My son wanted to upgrade his phone as I’ve sour do contract and Dan was extremely helpful. I have no idea what I’m doing when it comes to phones and he explained everything brilliantly, with a great sense of humour.
My son walked away with a new Google pixel phone and he couldn’t be happier.
Thanks Dan for helping explain everything to a dinosaur like me…. Much appreciated.

15 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Natalie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We had a very complex situation that…

We had a very complex situation that required alot of changes to passwords, emails and ordering of a new handset and tarriff, it was dealt with very promptly with kindness and understanding.
Nichole has been outstanding
*****

18 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

We're happy to hear that you had such a positive experience with a complex situation and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Absolutely brilliant

Bury St Edmunds store.
Absolutely brilliant. After a nightmare trying to deal with Vodafone over the phone, I went in store to ask for help. They couldn't have been kinder and more helpful. I will now always deal directly with this store rather than trying to sort things over the phone. Fab bunch and thank you.

15 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Becky,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I visited the store this morning to…upgrade

I visited the store this morning to exchange the model of my upgraded phone, Miles was excellent and very knowledgeable.
I wasn’t kept waiting and he processed my exchange as quickly as possible.

8 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Rachel,

Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Miles in the Bury St Edmunds shop has…

Miles in the Bury St Edmunds shop has been fantastic at helping me order my phone setting it up and showing all the new settings. He has been amazing.

8 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Darrell,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff were very helpful

Staff were very helpful, although an issue on the system prevented the order taking place on the day.

26 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Harry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Polite

Polite, friendly staff. Sorted out exactly what I needed.Excellent service.

23 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Christine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Cassie gave detailed information…

Cassie gave detailed information allowing me to make an informed choice

19 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds

Hey Michael,

Thanks for the lovely review and fantastic support for Cassie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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