Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Leggi di più
L'azienda ha risposto
Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Leggi di più
L'azienda ha risposto
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Leggi di più
L'azienda ha risposto
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Leggi di più
L'azienda ha risposto
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
L'azienda ha risposto
Scritti dall'azienda
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Regno Unito
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Ben was fantastic when I needed my business internet. Sorted everything out and so friendly. Please give recognition to him. Will definitely return when I need something else.

Risposta di Vodafone UK - Bury St Edmunds
Rob and Ben very helpful. Wonderful service!!

Risposta di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds
Miles was a lovely guy and very informative...great transaction!

Risposta di Vodafone UK - Bury St Edmunds
Cassie was very helpful at helping me sort out a SIM quickly for work
Very much appreciated the help!
Thanks
Em

Risposta di Vodafone UK - Bury St Edmunds
Excellent & top quality service, helped set up my new iPhone and transferred everything over with no hassle. Explained everything I needed to do it complete the set up, couldn’t have been more helpful!

Risposta di Vodafone UK - Bury St Edmunds
5 stars for Cassie she was outstanding

Risposta di Vodafone UK - Bury St Edmunds
Ash spent many hours with us changing 3 phones. Very patient and extremely helpful. All done smoothly. Thank you for your help.

Risposta di Vodafone UK - Bury St Edmunds
Nichole was very very helpful and is very kind

Risposta di Vodafone UK - Bury St Edmunds
Always so helpful and know he can sort any issues

Risposta di Vodafone UK - Bury St Edmunds
Cassie was superb.
She helped me sort my number being transferred from my employer to my own personal account. Such a help. 10/10.

Risposta di Vodafone UK - Bury St Edmunds

Risposta di Vodafone UK - Bury St Edmunds
My son wanted to upgrade his phone as I’ve sour do contract and Dan was extremely helpful. I have no idea what I’m doing when it comes to phones and he explained everything brilliantly, with a great sense of humour.
My son walked away with a new Google pixel phone and he couldn’t be happier.
Thanks Dan for helping explain everything to a dinosaur like me…. Much appreciated.

Risposta di Vodafone UK - Bury St Edmunds
We had a very complex situation that required alot of changes to passwords, emails and ordering of a new handset and tarriff, it was dealt with very promptly with kindness and understanding.
Nichole has been outstanding
*****

Risposta di Vodafone UK - Bury St Edmunds
Bury St Edmunds store.
Absolutely brilliant. After a nightmare trying to deal with Vodafone over the phone, I went in store to ask for help. They couldn't have been kinder and more helpful. I will now always deal directly with this store rather than trying to sort things over the phone. Fab bunch and thank you.

Risposta di Vodafone UK - Bury St Edmunds
I visited the store this morning to exchange the model of my upgraded phone, Miles was excellent and very knowledgeable.
I wasn’t kept waiting and he processed my exchange as quickly as possible.

Risposta di Vodafone UK - Bury St Edmunds
Miles in the Bury St Edmunds shop has been fantastic at helping me order my phone setting it up and showing all the new settings. He has been amazing.

Risposta di Vodafone UK - Bury St Edmunds
Staff were very helpful, although an issue on the system prevented the order taking place on the day.

Risposta di Vodafone UK - Bury St Edmunds
Polite, friendly staff. Sorted out exactly what I needed.Excellent service.

Risposta di Vodafone UK - Bury St Edmunds
Cassie gave detailed information allowing me to make an informed choice

Risposta di Vodafone UK - Bury St Edmunds
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