Vodafone UK - Burton on Trent Recensioni 

292
TrustScore 5 su 5

4,9

14 Underhill Walk, DE14 1DE Burton on Trent, GB


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Valutata 5 stelle su 5

A young lady by the name of Hamna was exceptionally helpful and very knowledgeable. Please let her know how thankful I was for the service she provided

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Burton branch today and I was served by Ryan who was fantastic . I chose to go to the Burton store despite me living closer to Derby due to terrible rude management Sayfur and Jay at... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service! My last visit was 2 years ago and staff was really helpful and sorted my roaming in a blast! There and back again, Zanas helped us twice with our new phone and account chec... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Went in to check if I was eligible for an upgrade - Kiera managed to find I could have a brand new phone for less than I'm currently paying

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Burton on Trent

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 14 Underhill Walk, DE14 1DE, Burton on Trent, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

292 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(292)

41.418 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

New Phone

Zanas helped me decided on my new phone while being helpful and knowledgeable about the device.

30 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey Alisa,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Zanas was incredibly helpful and…

Zanas was incredibly helpful and professional, mafe me feel at ease for managing my transaction.

30 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Jamie,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Software help

Ryan helped with software on my phone and offer upgrade options

30 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came in store as was unable to make…

Came in store as was unable to make calls. Zanas changed some settings and works well now.

30 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Solved problem and changw

Came into store with a software glitch on my phone. Ryan solved it efficiently and made my sim deal better value

26 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey Roger,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Popped into the store as my phone was…

Popped into the store as my phone was having pop up ads. Zanas was able to remove the unwanted apps.

22 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hi Cedric,

Thank you so much for your wonderful review and the amazing support you’ve shown for Zanas—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I’m happy with the service in store

I’m happy with the service in store. Hamna was very helpful

21 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey Gwendoline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Swapped my SIM and broadband over from…

Swapped my SIM and broadband over from EE Ryan set everything up and helped me

21 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Got me a good deal and was able to…

Got me a good deal and was able to transfer all my information. Was served by zanas

19 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Lee,

Thanks for the lovely review and fantastic support for Zanas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade sim only

Came into store to try and access the my Vodafone app and add roaming.
Managed to change my monthly plan and save. Ryan was helpful

17 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - Burton on Trent

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New phone ordered and plan set up

Best Service by Ryan, sought me out with my new phone.

15 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Farhan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great help in store

Despite me being with vodafone sister company Talk mobile the advisor in store called Ryan helped me with an issue I had with filling an online form out and uploading document. In store they were helpful and talk mobile weren’t over the phone

15 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey William,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I'm very happy with the service from…

I'm very happy with the service from Hamna in store

14 gennaio 2026
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Coral,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a good experience in store

I had a good experience in store. Thank you Hamna

29 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Yet again Great Customer…

Yet again Great Customer Service!,visited to renew my mobile contract,so much easier than faffing about on-line. Many Thanks to Ryan for being so prompt in sorting it,always polite & professional.

11 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Jacqui,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hamna was excellent

Hamna was excellent. Superb experience as always.

7 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Stephen,

Thanks for the lovely review and fantastic support for Hamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hamna sorted out my transfer it was…

Hamna sorted out my transfer it was very simple and straightforward.

2 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Gary,

Thanks for the lovely review and fantastic support for Hamna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hamna made everything really simple and…

Hamna made everything really simple and sorted it all out. Thank you great service

30 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey David,

Thanks for the lovely review and fantastic support for Hamna.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hamna was fantastic

Hamna was fantastic

28 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

Hey Jacqueline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful customer service

Wonderful customer service, particularly if you aren’t tech savvy. Ryan was very patient and worked with us to get the correct device for our needs. No hard sell. Would highly recommend this branch.

20 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Burton on Trent

Risposta di Vodafone UK - Burton on Trent

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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