Vodafone UK - Bromsgrove Recensioni 

537
TrustScore 5 su 5

4,9

69 High Street, B61 8AQ Bromsgrove, GB


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Valutata 5 stelle su 5

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️

L'azienda ha risposto

Valutata 5 stelle su 5

Imran was fantastic and really assisted in our complex situation. He went over and above to help and get us a new phone and reduce payments moving forward. Thank you

L'azienda ha risposto

Valutata 5 stelle su 5

I was seen by Cian he was very helpful and friendly he also got me a discount on my sim contract so really happy about that..I have been into bromsgove Vodafone previously in December and cian was re... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 69 High Street, B61 8AQ, Bromsgrove, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

537 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(537)

40.834 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Cian,very helpful and knowledgeable

Cian,very helpful and knowledgeable . Walked me through everything

10 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Narinder and cian at the Bromsgrove…

Narinder and cian at the Bromsgrove store Great service friendly staff thank you for your help.

10 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went to the Bromsgrove store to sort…

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.. As a result I actually saved money as they help organise my account so I actually left with a much better Broadband deal, new handset and data roaming package.. Thank to yoy both really helpful, knowledgeable and fun to deal with.. A credit to Vodafone 👍👍

9 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Bromsgrove

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and very friendly and…

Very helpful and very friendly and helpful best phone shop in Bromsgrove

8 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Rob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good and kind

Very good and kind

8 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Abby,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Cian at Vodafone Bromsgrove has been…

Cian at Vodafone Bromsgrove has been brilliant! He welcomed us into store, patiently listened to me and answered all my queries with setting up our new broadband service. Thank you so much! 👍☺️

4 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Hilary,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Faheem was a perfect gentleman

Faheem was great . Very knowledgeable and helpful.

3 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Angela,

Thanks for the lovely review and fantastic support for Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service from Faheem!

2 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hi Mike, thank you so much for your wonderful review and the amazing support you’ve shown for Faheem, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Imran was fantastic and really assisted…

Imran was fantastic and really assisted in our complex situation. He went over and above to help and get us a new phone and reduce payments moving forward. Thank you

2 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Becky,

Thanks for the lovely review and fantastic support for Imran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service today served by…

Great customer service today served by Cian 😃

26 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Would give no stars if I could

Would give no stars if I could. My phone broke. As I can’t be without a phone due to being emergency call out for my daughter and my disabled father. My only option was to take out another phone plan despite paying for the faulty one. There is £470 left of the plan and Vodafone will only offer £250 of that back. I have spent 9 hours(!!!) trying to resolve contracts I was forced to take that shouldn’t have ever been changed. I was told I HAD to take them out as the phone contract o was on no longer existed. The men in the shop were intimating and when I was told I would be called back I wasn’t. This occurred 3 times and I was cut off twice. They only accept incoming calls. I had to take time off work unpaid. The specialist care team can’t offer anything further. So likely to be stuck with a replacement refurbished phone I don’t need and a new one. I have been a customer for over 25 years. Avoid at all costs!

13 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hi there. We’re sorry to hear about your experience, Vic , and the frustration caused while trying to fix your phone. We appreciate you sharing this feedback, and we take concerns about customer service very seriously.
If you’d like to raise this as an official complaint and have already spoken with our team, you’re welcome to contact our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or vodafone.uk/3LXh2xl.
We truly appreciate your patience and hope to get this resolved for you as soon as possible.

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Staff was quick

Staff was quick

25 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Jaks,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Cian and…

Excellent service from Cian and Georgia. Thank you both for your help.

23 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Nicholas,

Thanks for the lovely review and fantastic support for Cian and Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was seen by Cian he was very helpful…

I was seen by Cian he was very helpful and friendly he also got me a discount on my sim contract so really happy about that..I have been into bromsgove Vodafone previously in December and cian was really helpful professional and so friendly they

20 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Emma,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff very helpful

Staff very helpful.
Would use them again

19 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Kenneth,

Thanks for the lovely review and the fantastic support you’ve shown for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service

18 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Cain was brilliant

Cain was brilliant, really knowledgeable and so helpful. He made the process of upgrading my phone really easy and enjoyable. Can recommend Cian 100%.

15 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Cain , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Today we came into the shop to buy a…

Today we came into the shop to buy a new phone for my husband. However, I brought an new phone Samsung Galaxy A17. Cian was very helpful by discussing the contract for the phone and help discuss about my husband leaving another phone company. It was very interesting as we talked about #hashbrown

13 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Joanna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Pleasant and knowledgeable staff.

Pleasant and knowledgeable staff.
Would have liked more options for deals but came away satisfied

12 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

"Hey Alison,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

Namira offered excellent service

Namira offered excellent service. She guided me and my Dad thru the process of swapping our accounts, which took the best part of an hour and a complicated process; during which she displayed patience and high-class customer service throughout. She’s an exemplary employee.

11 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Bromsgrove

Risposta di Vodafone UK - Bromsgrove

Hey Max,

Thanks for the lovely review and fantastic support for Namira. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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