Vodafone UK - Brompton Road Recensioni 

187
TrustScore 5 su 5

4,9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

187 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(187)

42.075 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very helpful my phone was out of…

Very helpful my phone was out of battery and the staff charged it for me which was hugely helpful.

26 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi Lloyd,

Thank you for your review and feedback, this is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Aya provided a great service

24 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mohamed and Saray were very helpful and…

Mohamed and Saray were very helpful and patient when I came in irrate because of a 430 bill. They checked out why it happened. Identified how to fix it. I know I was not nice when I came in. I apologize. They calmed me down and helped. It's a lot of money for me.

13 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey there,

Thank you for reviewing your recent experience. It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Fue rápido y excepcional servicio

Fue rápido y excepcional servicio, amabilidad y atención super recomendado

9 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Thanks for your fab feedback Carolina.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Needed a charger

Walked in with only 20%battery and forgot to bring my charger. Was offered a free charge with a smile, I was under no obligation to purchase anything, but I did need a spare!
Fab service, friendly and knowledgeable! Thanks

9 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi Sam, It's great to see our team were so helpful charging your phone. Thanks for your awesome feedback.
Thanks, The Vodafone Social Media team

Valutata 5 stelle su 5

You are so helpful you let me charge my…

You are so helpful you let me charge my phone

12 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey there,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing customer service

11 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Mohammed,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff

Great staff. Very friendly

7 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi Samuel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Warm caring stuff

Caring stuff, who provided excellent customer service.

7 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi Samuel. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very friendly and sweet staff who let…

Very friendly and sweet staff who let me charge my phone and gave me a USB adapter to charge with. Very helpful, easy and nice!!

29 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Keitu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful

Very helpful
Let me charge my phone too

21 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Andrea,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful & let me charge up in an…

Really helpful & let me charge up in an emergency.

19 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi Rachel,

This is lovely feedback for our store. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Wonderful customer experience

Wonderful customer experience, best team ever

16 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Debbie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Best customer services

I remember coming here to signed up to a new sim contract and I can’t believe the warm reception I got and coming back again today to ask for help to charge my phone and meeting the staff with a smiling face and ready to assist me. The best I could do is give them 5 stars

12 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Kwaku,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I popped in to ask if I could charge my…

I popped in to ask if I could charge my phone as it died, and I couldn’t get home. The advisor was compassionate and said I could sit in the warm and charge my phone.

He didn’t have to - he could have sent me away but he didn’t.

I am so great of their customer service.

Thank you.

8 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Krystal,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

6 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Marina,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helped out a mum with low battery

I came in with my children, low battery power and needed to get home without loosing battery. They let me charge my phone in-store so I could get home.

24 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi Amy,

Thank you for sharing this feedback. We're really please to hear how our instore team was able to help you in this situation.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Good customer service

18 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hey Santiago,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The people are very friendly and even a…

The people are very friendly and even a new hire did so professionally in all she does!! I love the dynamic and their service to help me recover my number

16 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Aya is awesome 🙌

14 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Brompton Road

Risposta di Vodafone UK - Brompton Road

Thanks for the brilliant feedback, Rowad! It's really appreciated.
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più