Vodafone UK - Brent Cross Recensioni 

261
TrustScore 5 su 5

4,9

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would never think that I would say that I am soooo happy being with Vodafone. The Brent Cross branch is the best. Sham helped me sooo much as I am really bad with phones. Super friendly. Great serv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was very efficient and thoroughly helpful! The employee Malai was very nice and gave me all the assistance I needed and it was a great experience.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(261)

39.826 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sham was amazing!!

We had the best service we’ve ever received at Vodafone in Brent Cross. We saw Sham who greeted us as soon as we walked in and went over and beyond to help us with our query. He took his time to listen to our issue and straight away put us at ease as he came up with a solution. He was determined to get us the best deal and took his time to ensure my husband and I were sorted out. He is a credit to the team and we are so pleased to have moved to Vodafone, thanks to Sham.

29 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was helped by Darsh today

I was helped by Darsh today, he was excellent and got me a great deal on a new phone. I'm really happy with the outcome and the service.

25 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service in purchasing a new phone & renewing contract. Cristina was very efficient, helpful & patient. I particularly appreciated her assistance as I'm a technophobe. Glad to be with Vodafone.

22 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nizam is a fantastic communicator and…

Nizam is a fantastic communicator and knows his products. Great brand ambassador. Found me a discount Great guy

15 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Luke,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Chirag gave excellent service and gave…

Chirag gave excellent service and gave me a very good deal on my phone plan.

15 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Shpresim,

Thanks for the lovely review and fantastic support for Chirag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Exceptional service from Seyon

Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process . Highly recommend you visit Seyon at Brent Cross . Thanks kindly for helping us and your patients.

8 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Karen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Darsh has been very helpful and patient…

Darsh has been very helpful and patient with me, gave me a good deal and reduced my line rental cost. Thank you so much Darsh

7 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Amina,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Deise was lovely

Deise was lovely. Helped me with everything I needed. Such a lovely lady. Thanks a lot for your help

24 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Avoid Fix&Go! They ruined my iPhone with cheap, non-genuine parts

I used Fix&Go Brent Cross (Ref: REP0068989) for a battery change, but they damaged my original Apple screen. They replaced it with a non-genuine part without my permission. This new screen is poor quality with thick black borders that make the display smaller than the original. Unacceptable service—they must replace it with a genuine Apple screen.

17 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Mo,

I'm genuinely very sorry to hear that you had such a negative experience with our Fix&Go team. This is absolutely not the way we want our customers to be left feeling!

So we can look into this further, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service by Deisa

Amazing service by Deisa! Thank you so much

14 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

It was great

It was great. The staff is friendly and Seyon was quite helpful!

5 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Lisaulys,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Amazing service! Robert was extremely helpful and professional. He provided options catered to my requirements and explained everything very well.
Thank you so much!

2 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Brent Cross

Risposta di Vodafone UK - Brent Cross

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mr Seyon in Brent Cross give us a good…

Mr Seyon in Brent Cross give us a good costumer service.

21 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Elsa,

Thanks for the lovely review and fantastic support for Seyon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came to Brent Cross branch to sort…

I came to Brent Cross branch to sort out a problem in my mobile WiFi and spoke to Darsh who went out of his way to helpe me and resolve the issue, Great member of staff, thank you Darsh.

20 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hi Abir 🙂 It's great to see you had some great help from one of our staff members in the Brent Cross store. Thank you for providing this feedback. If you ever need any help in the future you know where we are. Liam

Valutata 5 stelle su 5

Amazing service by the senior store…

Amazing service by the senior store manager at the Brent cross Vodafone store. Gave me 50% discount on my plan!!!

16 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Darsh was super helpful and…

Darsh was super helpful and professional. I felt truly appreciated by vodaphone and the team at Brent Cross vodaphone branch.

6 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Brent Cross

Risposta di Vodafone UK - Brent Cross

Hey Tina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ms Deise customer service is brilliant

Ms Deise customer service is brilliant. Excellent product knowledge and I am very happy with her amazing service.
Thanks
KS

4 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Brent Cross

Risposta di Vodafone UK - Brent Cross

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brent Cross saved the day

We had a horrendously difficult situation arising at a Kilburn Voda store who missold a second line and then closed up for the day, leaving my friend Richard (80 years old) at his wits end and distraught having been sold an old phone and a second line he didn’t need, when he just wanted a way to buy a second handset on his line to give to his partner.

Going to Brent Cross was a breath of common sense and fresh air with excellent service.

They recognised the challenge, voided the second line and just-obsolete A36 handset that he’d been wrongly told was all he would be allowed to take by Kilburn.

Brent Cross team also reviewed his data usage and saw he could save plenty on his own SIM, and explained he could indeed add the new handset that he wanted for his partner as a second device on his own contract.

They then made the refunds immediate and added the required handset and Sim changes as simple upgrades to his account and sorted the whole thing out with no fuss.

He was given an A37 hot off the manufacturing run - their first sale - at 0% interest with cost spread affordably over three years - plus he was able to save the entire cost of a second SIM he didn’t need, and on top of that to reduce his own annual SIM bill a little bit too.

Brilliant service from Darsh for an immediate grasp of the right thing to do for an older customers needs and wants and to give him a solution fairly and properly.

30 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

HeyJonathan
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Seyon gave great customer service

Seyon gave great customer service! He really helped me with gaining information for my upgrade. I would highly recommend his services at the Brent Cross branch

16 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Brent Cross

Hey Ben,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Deise was really amazing really good…

Deise was really amazing really good experience in brent cross!

13 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Brent Cross

Risposta di Vodafone UK - Brent Cross

Hey Amir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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