Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Leggi di più
L'azienda ha risposto
1 Commercial Road, BH2 5RH Bournemouth, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... Leggi di più
L'azienda ha risposto
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... Leggi di più
L'azienda ha risposto
Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... Leggi di più
L'azienda ha risposto
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
1 Commercial Road, BH2 5RH, Bournemouth, Regno Unito
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Friendly, efficient and knowledgeable staff (Sonya) who dealt with my needs within the five 10 minutes!

Risposta di Vodafone UK - Bournemouth
Amy made our experience effortless absolutely superb from the moment we walked in the door and out .
Can not thank Amy enough 10/10.
Thank you .

Risposta di Vodafone UK - Bournemouth
Customer service 10 out of 10. Lovely staff

Risposta di Vodafone UK - Bournemouth
Sonya was extremely helpful and has amazing conversational skills. She was very impressive explaining everything me and my husband needed to know and the experience felt very pleasant and not as stressful as we’d expected when setting up a new upgrade.

Risposta di Vodafone UK - Bournemouth
Sonya the new worker was very helpful today explained everything that I needed to know in a professional and friendly manner
I wanted an upgrade for the wife and thats what I got
No hassle no issue an easy visit credit to Sonya for her manner and knowlage

Risposta di Vodafone UK - Bournemouth
Liam was so helpful and friendly

Risposta di Vodafone UK - Bournemouth
Amy was superb!!!!!!! What a star of an Employee

Risposta di Vodafone UK - Bournemouth
I had such a lovely experience with Hayley today.
Thank you, Hayley, for being amazing at what you do!

Risposta di Vodafone UK - Bournemouth
Flew into Vodaphone Bournemouth today, spoke to Gary and Zacaree who were super kind and knowledgeable about Broadband. I’m so excited to get my 5G broadband an I’ve got the brand new 5G router, model E5-250MA coming to my new flat tomorrow. No engineers, nobody drilling random holes and having to wait on for works to be done. Didn’t know this was a thing so super happy Vodaphone and cheeky discount because I was already a Vodaphone customer for my iPhone

Risposta di Vodafone UK - Bournemouth
I just want to say a massive thank you to zac and Gary for helping me sort out a new phone. They made the whole process so easy for me from start to finish! Great set of lads who made me laugh and actually enjoy the process of getting a new phone rather than it feeling like a chore to do! I wish them both the best!!

Risposta di Vodafone UK - Bournemouth
Liam was very helpful explaining the contracts step by step and took time with me and the outcome was very satisfactory
Thankyou

Risposta di Vodafone UK - Bournemouth
Andreea was very friendly, helpful, polite and Courteous.

Risposta di Vodafone UK - Bournemouth
A great experiance from start to finish, Amy was very knowledgeable and helped me find the best deals that met my needs.
Thanks again Amy

Risposta di Vodafone UK - Bournemouth
Incredible service and an incredibly helpful agent called Amy helped set up my new phone and line service. Thanks for everything!!

Risposta di Vodafone UK - Bournemouth
Yes was nice very good and the name is Andrea

Risposta di Vodafone UK - Bournemouth
Excellent service. Experienced and knowledgeable staff. Great.
Bournemouth Town Centre store.

Risposta di Vodafone UK - Bournemouth
Andreea, Top Customer Service. Entered the store towards the end of the day and greeted by 4 staff members. Andreea was the first to offer guidance & was very knowledgeable, helpful, conscientious and thorough. Would highly recommend Andreea if you need to upgrade or switch plans for mobile contracts, handsets, broadband & more.

Risposta di Vodafone UK - Bournemouth
I want to congratulate Kiara at the Bournemouth store for exemplary service, which she delivered in a friendly, cheerful and above all, professional fashion. Well done Kiara I will be back.

Risposta di Vodafone UK - Bournemouth
Andreea was so helpful and put my mind at ease. Really knowledgable and super helpful. Excellent customer service

Risposta di Vodafone UK - Bournemouth
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family

Risposta di Vodafone UK - Bournemouth
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