Vodafone UK - Birkenhead Recensioni 

338
TrustScore 5 su 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

L'azienda ha risposto

Valutata 4 stelle su 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

338 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(338)

42.657 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Went into vodaphone Birkenhead today…

Went into vodaphone Birkenhead today and was seen by Bethany. Friendly and helpful.
Thank you 😊

26 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service

Dylan was brilliant

21 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Carl,

Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful with upgrading contract

Helpful with upgrading contract. Spoke to Laura

18 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The young woman who served me was very…

The young woman who served me was very helpful even though she was just starting on the front counter her customer service was excellent

4 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Jon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful very friendly outstanding…

Very helpful very friendly outstanding customer service and answered all my questions very professionally and overall very nice

15 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura has provided us with the perfect…

Laura has provided us with the perfect customer service. Efficient, Friendly and Excellent at explaining everything. What more could you want?
Well done Vodaphone!

10 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Hugo,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

Met a young new starter

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change.
Although we encountered a few hiccups, the other staff members came to Beth's assistance, and I was satisfied with the slight delay. The end product was achieved, and I thanked Beth for her help.

6 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Alan,

Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was really helpful and sorted a new…

Tom was really helpful and sorted a new phone and an issue I was having at the same time. He was really knowledgeable and helpful.

6 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Josie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

very helpful towards me and my grandson…

very helpful towards me and my grandson while we was needing help

6 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Louis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dylan was amazing

Dylan was amazing. I broke my phone ans raced down to the shop 15 mins before you were closing and managed to upgrade me straight away. Im self employed so as you can imagine i was very stressed out. So i was very grateful for Dylan working against the clock

2 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Laura,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dylan in Birkenhead store was…

Dylan in Birkenhead store was fantastic. His knowledge and customer care is 2nd to none. Sorted my situation in a very efficient and stress free way. Thanks Dylan

5 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Sean ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dylan was very helpful and sorted my…

Dylan was very helpful and sorted my phone account and new broadband deal out very promptly and did a great job.

3 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful found the best deal for me…

Very helpful found the best deal for me appreciated his help

2 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dylan was so helpful in store today

Dylan was so helpful in store today. Really helpful and made our experience in store amazing 👏 ⭐️⭐️⭐️⭐️⭐️

29 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Steph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura was very helpful with all my…

Laura was very helpful with all my problems with my phone..and gave me lots of good advice... with this i purchased a s11 ipad. Thanks again.. will return after Xmas... merry Christmas everyone. X

22 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

visited our local branch in…

I visited our local branch in Birkenhead today, We was seen by Dylan who was really helpful, friendly and knowledgeable.
We left renewing our contracts and feeling completely satisfied.
Thanks very much for all your help Dylan.

28 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Kirsty,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura and Birkenhead Vodafone shop

Laura and Birkenhead Vodafone shop, has been invaluable, in helping me restore my data from my stolen phone. She also set me up with a better tariff. In addition, I was so impressed with her professionalism that I choose to purchase a new phone from her store to replace the phone I had lost. She also helped me reinstate the telephone numbers that I would have almost certainly lost if it wasn't for Laura. Her technical skills are a credit to Vodafone and herself as a member of staff.

28 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Despite problems with data transfer…

Despite problems with data transfer Dylan was extremely patient and professional. He went beyond what was required

27 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom attended to us right away

Tom attended to us right away, was very personable and went out of his way to find us the right and best deal. He moved me over from another company with upgraded services and saved me money as well. A win win.

22 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Saturday 15.11.25

Hari and Beth were exceptionally professional and delivered excellent customer service. I was offered all options to find exactly what I required. Thank you both so much.

15 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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