Vodafone UK - Bexhill Recensioni 219

TrustScore 5 su 5

4,8

12 Devonshire Road, TN40 1AS Bexhill, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really enjoyed visiting your Bexhill store. The staff were really patient and helpful. They took time to process my new contracts and explained simply. As an older customer I did not feel st all patro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tom was fantastic, helped me revert my contract back after I mistakingly changed it and then got me an even better deal on an upgraded contract. Fantastic service!

L'azienda ha risposto

Valutata 5 stelle su 5

The assistant was extremely helpful. We were having issues with making and receiving calls on the samsung handset everything else worked but the calls, she spent at least an hour trying to sort it ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ryan is an excellent salesman. I have spoken to him many times over thr last few months while settling up my contract with Vodafone. Due to initial wire installation it was difficult, however Ryan ha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 12 Devonshire Road, TN40 1AS, Bexhill, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

219 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Toby was very helpful in doing my data…

Toby was very helpful in doing my data transfer on my phone and was very professional.

14 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Charles,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was fantastic

Tom was fantastic, helped me revert my contract back after I mistakingly changed it and then got me an even better deal on an upgraded contract. Fantastic service!

6 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Tom,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service today with Thomas

Very good service today with Thomas. Very helpful and informative explaining everything clearly including available offers.

5 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Nickie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really enjoyed visiting your Bexhill…

Really enjoyed visiting your Bexhill store. The staff were really patient and helpful. They took time to process my new contracts and explained simply. As an older customer I did not feel st all patronised. Just really supported.

2 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Pauline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really friendly and helpful staff to

Really friendly and helpful staff took time to help and really welcoming toby especially.

2 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Nathan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Toby and Ryan helped me get both my…

Toby and Ryan helped me get both my partner and I covered with new sim cards for both of our phones, superb customer service.

25 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hi Enid, thank you so much for your wonderful review and the amazing support you’ve shown for Ryan it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Very satisfied with our visit today…

Very satisfied with our visit today Ryan was very helpful

10 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas was very helpful and got me the…

Thomas was very helpful and got me the best deal possible. He explained everything to me very precisely. I left with a feeling that I’d return for more business if and when I need another device.

9 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Darius,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The advice was clear


The advice was clear, consise and appropriate to our needs. We were clearly listened to.

7 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Robin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service

Good service. Friendly. Helped get the best offer for me. I had looked online and he found me a cheaper deal than what was online.

6 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas at Bexhill Store was extremely…

Thomas at Bexhill Store was extremely helpful

4 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Jones,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really kind and help full

4 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Bexhill

Hey Pam

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The bloke Thomas was great and help…

The bloke Thomas was great and help sort my phone out and showed sim and board band options .
So I change my Internet to Vodafone.
Brilliant young man.
I'm so happy

18 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service and support with phone…

Good service and support with phone purchase from Thomas.
Much appreciated. Thankyou.

9 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was great and efficient saved me…

Tom was great and efficient saved me money and set everything up for me with no fuss

9 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Pepi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful guy’s very professional…

Very helpful guy’s very professional thank you 🙏 both so much regards Phil

9 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade new contact with Toby

Upgrade new contact with Toby. Really helpful youngman and sorted me out with a great deal

6 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Jon-jo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

I've been a shareholder and customer of…

I've been a shareholder and customer of Vodafone for c.30 years and I was disappointed in the customer service at the Bexhill Vodafone store today, served by Ryan & Toby. I have a contract but they refused to replace a faulty ch cable as it was 5 weeks' "manufacturing guarantee" they agreed to charge my phone for me but advised that sales are their priority so if another customer comes in they will be priority over me and I'll have to move. I said I should be of equal priority but they disagreed. They then asked if I would go and get a cup of tea and come back, which I did. No customers should ever be told that they are less priority. Please let me know how you are going to address that.

6 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Stewart,

We are really sorry to hear about your experience at the Bexhill store. After being a loyal customer and shareholder for nearly 30 years, you shouldn’t be made to feel like a lower priority. Being asked to leave and come back, or told others come first, is understandably disappointing — this isn’t the experience we want for our customers. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Toby wasProfessional

Toby wasProfessional, polite and patient. After this customer service I shall be delighted to continue using Vodafone.

4 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Mark,

Thanks for the lovely review and fantastic support for Toby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was completely happy and impressed…

I was completely happy and impressed with the customer service I received. Very pleasant and friendly service

3 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Bexhill

Risposta di Vodafone UK - Bexhill

Hey Anji,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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