Vodafone UK - Aylesbury Recensioni 

227
TrustScore 5 su 5

4,9

36 Friars Square, HP20 2SP Aylesbury, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 36 Friars Square, HP20 2SP, Aylesbury, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

227 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(227)

40.266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Had good advice

Had good advice, Arjun was very helpful.

19 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi Graham. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Colin was absolutely brilliant help…

Colin was absolutely brilliant help with my new phone saved as money on our home broadband service excellent service.

15 maggio 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hi Michael,

Thanks for your review and kind feedback for Colin. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - This will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful and informative

28 aprile 2024
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Risposta di Vodafone UK - Aylesbury

Hi Sahithi,

Thank you for taking the time to review and share your feedback!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Came into store and arjun sorted me a…

Came into store and arjun sorted me a hbb 200mbps . In and out the store in 20 min very efficient .

21 aprile 2024
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Risposta di Vodafone UK - Aylesbury

Hi there,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Came into store for a upgrade ,arjun…

Came into store for a upgrade ,arjun sorted me out quick and easy . Very professional and friendly highly recommend!!

21 aprile 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hi Lee,

Thank you for taking the time to review and sharing this feedback for the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Arjun was very helpful and patient

Arjun was very helpful and patient, he managed to sort everything for us.

12 aprile 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hey Morna, thanks for your lovely feedback for Arjun.
All the best, The Vodafone Social Media team

Valutata 5 stelle su 5

Arjun was very helpful in Aylesbury…

Arjun was very helpful in Aylesbury Branch. Had a good deal here

11 aprile 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hey Kashif,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Connor was very professional and…

Connor was very professional and resolve my query quickly and efficiently.
Thank you

8 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi Izac. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Arjun has helped me massively

Arjun has helped me massively , not only has he saved me money as promised but alos increased my data . Definitely feel like a valued customer apart of the vodaphone family especially having been apart of vodafone for over a decade. Very friendly assistant.

6 aprile 2024
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Risposta di Vodafone UK - Aylesbury

Hi Fabiana,

It's great to hear about your recent experience, and great feedback for Arjun. Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant advice and save me 50% of my…

Brilliant advice and save me 50% of my bill.

Thank you Calum Vodafone Aylesbury.

6 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi Lee,

Thank you for reviewing your recent experience, and sharing this feedback for Calum.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Arjun provided a great and speedy…

Arjun provided a great and speedy customer service. Was able to walk out the ștore within 10 min with a new phone and plan. Store manager was ever so kind.

4 aprile 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Colin.

29 marzo 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hi there,

Thank you for reviewing and sharing this feedback for Colin.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 3 stelle su 5

The guy that sold me the sim Arjun was…

The guy that sold me the sim Arjun was not very good with his customer interface. Did not explain anything and did not talk. We have been with you guys for a very long time and have to say I felt like I was in the way?

25 marzo 2024
Non scritta su invito
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Risposta di Vodafone UK - Aylesbury

Hi Mr Andy Joss,

Thanks for your review. It's disappointing to hear the interaction you've had in store. We'll look into this internally.

If you ever need any help, please reach out to us on Social Media.
You can do this through Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Valutata 5 stelle su 5

Arjun fantastic service very efficient

Arjun fantastic service very efficient

18 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi Ahmar. Thank you for your review for Arjun. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Callus Vodafone Aylesbury

I had broken my phone and needed a new one, Callus was very helpful in setting it up and helping me

16 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi Stephen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and patient service.

Very helpful and patient service.
Useful information and advice.

12 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi Mrs C,

It's great to hear about your recent experience and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Best network ever

10 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Thanks for the brilliant feedback, Daniel! It's really appreciated. Any time you need help, just pop us a message over on our social channels:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Connor from Vodafone was extremely helpful helping me set up my phone

Connor helped a lot setting my phone up and moved me from pay as you go to a contract for the same price

5 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hey Gordon,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Incredible.

Incredible.
I went to Vodafone Aylesbury today.
I entered the store and was approached by a guy with a beard A...
He asks me if he can help me.
I answered :
Customer - I have been a Vodafone customer for 6 years and I want to exchange my Android phone for an iPhone
A- ok.
Customer - I would like you to tell me the difference between iPhone 13 and 14.
A - none.
Customer - 🙄
Customer - How much would I pay per month?
A - £54 with new data plan.
Customer - 54 to which model?
A - To everything.
Client-🙄
Customer - But I want to keep my current plan is under contract.
A-It doesn't matter. We will give you a new plan.
Client-🙄.
Customer - If I now pay in full for an iPhone, does it still require a new plan?
A - WE DO NOT SELL IPHONES IN THE STORE.
Customer - ok. Goodbye.

2 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Aylesbury

Risposta di Vodafone UK - Aylesbury

Hi there,

Thanks for taking the time to leave your review. I'm sorry for the experience you've had when visiting out store. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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