Vodafone UK - Alton Recensioni 

239
TrustScore 5 su 5

4,9

72 High Street, GU34 1ET Alton, GB


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Valutata 5 stelle su 5

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

L'azienda ha risposto

Valutata 5 stelle su 5

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

L'azienda ha risposto

Valutata 5 stelle su 5

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 72 High Street, GU34 1ET, Alton, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(239)

42.866 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Luke was very patient

Luke was very patient, very professional and handled everything very well. He is a credit to your organisation.

22 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey Edward,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sam helped get me a new phone up and…

Sam helped get me a new phone up and running after mine went missing. Great service.

20 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Three visits on all occasions the staff…

Three visits on all occasions the staff have been very helpful reassuring and pleasant. Will recommend to my friends.

17 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hi. Thank you for your review for the team. It's always lovely to read brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Person to person contact worked…

Person to person contact worked perfectly⁹

16 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful and saved me money on my…

Really helpful and saved me money on my phone contract and Internet

9 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sam was good patie t and helpful

25 settembre 2025
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Risposta di Vodafone UK - Alton

Hey Nigel,

Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Luke was very helpful & personable & I…

Luke was very helpful & personable & I left the shop knowing a lot mire than when I entered it

25 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey Jane,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great and helpful service all around!

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly.

They were attentive, detail-oriented, knowledgeable and very helpful across the board.

Thanks again, Luke and Sam! Great service, all round!

13 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Problem I had was solved very quickly…

Problem I had was solved very quickly by Eleanor.

28 agosto 2025
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Risposta di Vodafone UK - Alton

Hey David,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service from Luke

27 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Got good service from Luke in Alton…

Got good service from Luke in Alton store. Can’t recommend him enough

11 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 2 stelle su 5

We spoke to a nice chap in the Alton…

We spoke to a nice chap in the Alton store for a long time yesterday and he helped us with a phone upgrade, when he tried to make the order he said there was a problem on the account and someone in another office would need to fix it before the order would go through, he thought this would happen the same day. Today is the next day and it’s nearly 1pm and no one has updated us about what’s going on, so we have no idea if it’s fixed, if an order will happen or when we will get the new phone.

6 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey there,

I sincerely regret the difficulties you've encountered. It's unfortunate that your experience has not been up to our standards, and I want to assure you that we strive for better.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Eleanor was extremely helpful

Eleanor was extremely helpful, efficient and friendly. She got a better deal on our phones for both my husband and me. We are very happy. Thanks, Eleanor!

6 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey Sue,

Thanks for the lovely review and fantastic support for Eleanor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

It was great!

6 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey Greg,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fast, competitive local Vodafone service, happy days!

Sam was incredibly helpful! Sometimes, all you want is to speak to someone who knows their way around the Vodafone systems and endless online chats just doesn't cut it! I popped into the Alton store hoping someone could help me with a few queries and an urgent SIM replacement I needed. Sam did everything for me and helped sort out all the issues I have been having with my Vodafone business account. I will be going back to get all my phones upgraded as they come up, this is so much better than the online service and experience as far as I am concerned.

22 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey Andrew,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ellie and Sam were great setting up…

Ellie and Sam were great setting up roaming

26 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Alton

Hey Emma, ​

Thanks for the lovely review and fantastic support for Ellie and Sam. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Luke

25 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Alton

Risposta di Vodafone UK - Alton

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The young sales advisor

The young sales advisor, Luke Letts, who has dealt with my questions today has been extremely helpful. I have always been a customer of Vodaphone and will continue to use its services. Luke has shown great patience and clarity today and I hope he has a great future ahead of him. Huge thanks.

17 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Alton

Risposta di Vodafone UK - Alton

Hey Nicole,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ellie was so helpful and the upgrade…

Ellie was so helpful and the upgrade was seamless. Thank you for great service. This is why I stay with Vodafone 🤗

14 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Alton

Risposta di Vodafone UK - Alton

Hey Colette,

Thanks for the lovely review and fantastic support for Ellie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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