Vets Now - Birmingham Recensioni 88

TrustScore 4.5 su 5

4,4

Bristol Road South 1601, B45 9UA Rednal, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

£315 just for a consultation fee when we know already what the problem is, is extortionate. I understand the £75 medication cost to make the dog vomit but the vet spent a very limited amount of time w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Quick, easy and considering I was very worried about my cat, super helpful and friendly. I’m so glad that the service is available for pet owners

L'azienda ha risposto

Valutata 5 stelle su 5

Quick and very helpful service. Very polite lady on phone when making initial call. Friendly receptionists at the emergency clinic. The vet was prompt and thorough in his examination of my dog. Explai... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing people nurses, vets and reception. The place is clean, large and not overwhelming for the dog. Caring, compassionate, reassuring, very thorough and calming even in the emergency. They were... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di pronto soccorso veterinario
  2. Veterinario

Informazioni su Vets Now - Birmingham

Scritti dall'azienda

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


Informazioni di contatto

  • Bristol Road South 1601, B45 9UA, Rednal, England, Regno Unito

4,4

Eccellente

TrustScore 4.5 su 5

88 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First time been but what stand out the…everything from the jump been excellent

First time been but what stand out the professionalism the communication and for the amazing effort and support to Cali Thank God for your amazing service thank you very much

9 maggio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Trevor, we appreciate you sharing your first experience with Vets Now Birmingham. We are so glad to hear that our professionalism, communication, effort, and support stood out. Thank you for your kind words.

Valutata 5 stelle su 5

Highly recommended

Highly recommended, too good staff ,pet friendly atmosphere. Staff were very kind and explained everything clearly. My pet was treated very well.

4 maggio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

We appreciate you taking the time to leave us a review. We're so glad that our team was able to provide your pet with excellent care in a welcoming environment.

Valutata 5 stelle su 5

Quick

Quick, easy and considering I was very worried about my cat, super helpful and friendly. I’m so glad that the service is available for pet owners

1 maggio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

Valutata 5 stelle su 5

Amazing place

We visited following a very stressful time. The receptionists and Vet Tom were all really helpful.

I would recommend Blaise Animal Hospital for anyone with pets in need.

7 aprile 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Kian, thank you for your kind words. Our teams are passionate about pets, and feedback like yours means a lot. Have a lovely day.

Valutata 4 stelle su 5

Very expensive!!

Very expensive but glad they were able to sort my cat out.

28 dicembre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi William, thank you for taking the time to leave a review. We're glad we were able to help your cat. Have a great day.

Valutata 3 stelle su 5

£315 just for a consultation fee when…

£315 just for a consultation fee when we know already what the problem is, is extortionate. I understand the £75 medication cost to make the dog vomit but the vet spent a very limited amount of time with us. The total bill for less approximately 45 minutes and of that about 15 minutes of the vets time is totally unreasonable. Regulations need to be put in place!

31 marzo 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Bridget, thanks for your feedback on the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

Valutata 5 stelle su 5

Great out of hours service

Great out of hours service. Staff were excellent and very knowledgeable, friendly at a stressful time with our dog.

20 febbraio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Emma, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

Valutata 5 stelle su 5

My dog was looked after well

My dog was looked after well. It is so good to know this hospital is available to use.

2 febbraio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Alice & David, thank you for taking the time to leave a review. It was a pleasure to look after your dog. Have a lovely day!

Valutata 5 stelle su 5

Explained the whole procedure and put…

Explained the whole procedure and put my mind at rest. Helped to ease my worries about my cat, during a really stressfull experience.

Thanks guys. Appreciated!

2 febbraio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi there, thank you for taking the time to leave us a review. We're glad we could help with your cat and hope they are on the mend now. Have a great day!

Valutata 5 stelle su 5

Having visited twice with my pet dog…

Having visited twice with my pet dog and she had an over night stay on one occasion she was treated and cared for I would happily bring her back again. The vet put our minds as ease and right away knew her needs Thank you🐶

30 gennaio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Kerry, thank you for your positive feedback. We're so pleased we were able to help you and your dog, on both occasions, and that our team put your mind at ease. Have a lovely day!

Valutata 5 stelle su 5

Friendly clean and quick to be seen

Friendly clean and quick to be seen

23 gennaio 2026
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

We're glad you had a friendly and quick experience and you found the Vets Now Birmingham clinic clean. Thank you for your positive feedback-we appreciate it.

Valutata 5 stelle su 5

Worry Not

We arrived very worried and upset and were seen by a vet almost immediately. He was very reassuring gave her an injection and medicine. my dog was well within a few days.

23 dicembre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Jackie, we're so glad that we were able to help you and your dog. We really appreciate you taking the time to leave a review. Have a lovely day!

Valutata 5 stelle su 5

First class service

Call made. Dealt with professionally. We arrived and had just a short wait before seeing a lovely vet who gave us options regarding treatment. Explained the difficulties regarding the fact that kasha had eaten recently and went out to discuss with colleagues the safe time span. He then organised her treatment and her ear was stitched-she came out looking so much better than she was when we went in! He came to speak to us about her treatment and follow up needed.
Kasha was returned to us and we needed to sit a while to allow her to’ find her legs’. We were assisted by receptionists to find a way to get kasha back out to the car.
In all honesty, nothing further could have been done to help.
Her recovery is continuing very well. A first class service.

20 dicembre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Good morning Linda, firstly, we're so glad Kasha is continuing to recover well. It's wonderful to hear that you felt supported by our team at Vets Now Birmingham and that the vet explained the treatment options thoroughly. We appreciate your kind words regarding the care provided. Thank you for your feedback

Valutata 5 stelle su 5

Very Caring

Everyone was very attentive, kind and caring. Speedy and efficient. Excellent service.

20 dicembre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Sharon, we really appreciate your kind words and are so pleased to hear you were happy with our service. Have a lovely day!

Valutata 5 stelle su 5

Great service

Great service . Quick and efficent , the vet was friendly and well informed . Thanks

16 dicembre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Nicholas, thank you so much for sharing your experience. It means a lot to us. Have a lovely day!

Valutata 5 stelle su 5

Amazing people

Amazing people
Always look after my cats beautifully.

24 ottobre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi there, thanks so much for your positive feedback. It’s a pleasure to have helped you and your cats. Have a great day.

Valutata 5 stelle su 5

very good, nice and clean vets

The vet was very efficient and attentive in helping our dog to be as comfortable as he possibly could. The vets was very clean. we didn’t have to wait long to be seen.

27 novembre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Thank you for your feedback for the team. I am glad they were there for you when you needed them.

Valutata 4 stelle su 5

Quick service

My kitten Coco ate chocolate, and they took care of that very quickly whilst waiting there was also a coffee machine which we can take free coffee from. The vet explained properly what was wrong and what we have to do for the medicine. Now coco is very happy!

25 ottobre 2025
Logo di Vets Now - Birmingham

Risposta di Vets Now - Birmingham

Hi Hajrah,
thanks so much for your positive feedback. We really appreciate it.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più