this was quite literally the most gorgeous package i have ever opened! it truly felt hand-packed with care, down to every detail. the wrapping paper, the ribbons, note card & necklace was just stunnin... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Please read! I write this review after having personal experience with this company. Verdivine is not a legitimate company. It prides and sells itself as a UK based company, founded by 3 artists a... Leggi di più
L'azienda ha risposto
Beautiful locket and it was wrapped nicely. Most importantly, Verdivine was very attentive and responsive to my concerns and questions. They answered both of my emails promptly (considering the time d... Leggi di più
During my purchase,I had a few questions about the product, and the customer service team was incredibly responsive. They not only answered all my queries promptly but also offered additional tips to... Leggi di più
4,4
Eccellente
51 recensioni
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Long shipping time
The packaging is good. However, the delivery time was longer than I anticipated, which was a bit frustrating. While I’m happy with the product, I wish the shipping had been faster.
8 settembre 2024
Great value
Bought some lavender pieces.The attention to detail in the design and finish makes these pieces stand out, and they feel like a true luxury at a great price. Definitely a worthwhile purchase!
25 agosto 2024
I purchased a bear charm bracelet
I purchased a bear charm bracelet, and after wearing it for just a few days, the chain broke, which was disappointing. However, when I reached out to customer service, they were quick to respond and sent me a brand new bracelet without any hassle.
6 settembre 2024
Adorable
These fruit charms are beyond cute—they look just like tiny fruits! I’m so happy with this purchase and love how they add a playful touch to any outfit.
27 agosto 2024
Breach of consumer protection regulations
Verdivine's general terms and conditions of sale do not actually mention a physical address of the company, which is a legal requirement for any online sales site according to European legislation (Directive 2011/83/EU). The absence of this information could constitute an infringement of consumer protection regulations, particularly with regard to transparency.
6 settembre 2024
Non scritta su invito
Shipping could be faster...
The ring I ordered is absolutely adorable and exactly what I was looking for. However, the delivery took more than two weeks, which was longer than I expected.
13 agosto 2024
During my purchase,I had a few…
During my purchase,I had a few questions about the product, and the customer service team was incredibly responsive. They not only answered all my queries promptly but also offered additional tips to help me make the best choice. The whole process was smooth,and my order arrived on time, perfectly packaged.
6 settembre 2024
Good experience
The website was smooth.The shipping was fast, and the bracelet looked just as stunning in person as it did online.
29 agosto 2024
Great variety
The variety they offer feels like a treasure trove for anyone who loves jewelry, with so many beautiful options to choose from. I’m especially drawn to their fruit jewelry, which are fun and stylish.
25 agosto 2024
Risposta di Verdivine
Thank you for your kind words! We’re so glad you love the variety of our jewelry, especially the fruit designs. We hope to keep bringing you pieces that you enjoy!
Best regards,
Verdivine Customer Service Team
As someone who loves nature-inspired…
As someone who loves nature-inspired jewelry, I couldn't resist picking up several necklaces and earrings from their floral collections. The rose pieces are my absolute favorite-they're so charming! Highly recommended.
3 settembre 2024
Risposta di Verdivine
Thank you for your wonderful feedback! We’re thrilled to hear you love our nature-inspired jewelry, especially the rose pieces. Your recommendation means a lot to us!
Best regards,
Verdivine Customer Service Team
Please read!
Please read! I write this review after having personal experience with this company.
Verdivine is not a legitimate company. It prides and sells itself as a UK based company, founded by 3 artists and that all their jewellery are meticulously designed, crafted and handmade in a studio in Covent Garden. The prices on the website are hefty to try and reflect this.
This IS NOT TRUE. The contact number on the website does not exist. The owner is from another country, China, and owns other retail websites, selling the same products, all with different background stories.
Reviews from the other websites say that the jewellery is terribly made, breaks and tarnishes easily and some can be found on Aliexpress, for a fraction of the cost.
It is a scam. And it is illegal.
12 luglio 2024
Non scritta su invito
Risposta di Verdivine
Dear customer
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with Verdivine did not meet your expectations.
First and foremost, we would like to clarify that Verdivine only operates one official retail website (https://verdivine.com/), and we are not affiliated with any other websites that might be selling similar products. We kindly ask that you refrain from making false accusations.
We want to firmly state that Verdivine is a legitimate and fully operational business. All our products are self-designed, and we work with production partners worldwide. We also have a clear return and exchange policy. Any claims that we are running a scam or operating illegally are completely untrue.
Regarding the contact number, we have rechecked it, and it is functioning correctly. If you had any difficulty reaching us, we sincerely apologize and encourage you to try again or contact us via email or whatsapp for further assistance.
Currently, we are unable to find your order in our system. Please feel free to provide us with additional information, and we will be happy to help. At Verdivine, we take great pride in the quality and design of our products, ensuring that each piece meets our high standards. If you have any concerns about the quality of the product you received, please contact our customer service team directly. We are committed to resolving any issues, whether by offering a replacement or a refund.
Thank you again for your feedback.
Best regards,
Verdivine Customer Service Team
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