Parcel has never been delivered, nobody answers the phone, nobody replies to whats up messages although it was designed as the communication channel, chat doesn’t solve the issue...scam company
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Scopri cosa dicono le persone
I ordered a condenser cage knowing that there was a wait for supply. Ventilationland kept me in touch quite often until it arrived. The cage met all my expectations and looked great my customer was ov... Leggi di più
I've been waiting almost a month for my purchase which is currently being held with DPD who won't release due to a seller issue. Trying to contact Ventilation land customer service through What... Leggi di più
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Informazioni di contatto
1 Brunel Way, SL1 1FQ, Slough, Regno Unito
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
3,1
Nella media
325 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 10% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great communication
They have good variety of parts, great communication and turned up when it was supposed to
1 febbraio 2026
Non scritta su invito
Good HVAC Supplier
Have used a few times for my HVAC company, prices competitive, good selection of products no issues with delivery etc. Only gripe would be delivery charges, worked out at approx. 28% on a £30 order.
23 gennaio 2026
Non scritta su invito
Good service and product
Good service and product - slight delay in delivery but they communicated well.
20 gennaio 2026
Non scritta su invito
Very happy with the product
Very happy with the product. So much quieter than my previous extractor fan!
15 gennaio 2026
Non scritta su invito
Customer service
Customer service, very detailed help every step of the way. From order to delivery to install to post install.
25 gennaio 2026
Non scritta su invito
I knew i wanted some ventilation
I knew i wanted some ventilation, just not what i wanted/needed exactly.
Having the ability to whatsapp and get some good advice really helped.
Also, I missed a digit of the postcode from the delivery address.
I think a combination of me requesting i pickup locally (ish), plus a chat with Ventilation land, resulted in delivery to my home address. Result.
Would defo recommend Ventilation Land.
Oh and did I mention, there prices are great (not sure why shipping from Netherlands makes it cheaper, but I'm not grumbling)
21 gennaio 2026
Non scritta su invito
Good delivery and technical knowledge
Good delivery and technical knowledge. Expensive product.
8 gennaio 2026
Non scritta su invito
Lack of refund and communication
Lack of refund and communication
I have ordered an item which arrived in more than 5 days. Since it was too late, we needed to go around to find it in a local shop.
Once we received the parcel, it was also damaged.
I have contacted them multiple times; no reply at all!
Cannot recommend!
12 gennaio 2026
Non scritta su invito
Terrible customer service and dont ship orders, dont trust
When my order was delivered they requested import charges to be paid. I refused the delivery and they said they would sort out the charges and get it redelivered. A week later and after much chasing we still havent received our order. Customer Service doesnt seem to care and ignores messages. Wouldn't recommend at all.
17 gennaio 2026
Non scritta su invito
Risposta di Ventilationland
Dear Danielle,
Thank you for your review. We have been in touch with you this morning to confirm that the order is now being returned to us and that a full refund has been raised.
We are very sorry for the frustration this has caused. We did everything within our power to resolve the issue with DPD and to have the parcel redelivered, but unfortunately they were unable to resolve the import charge issue in time. This was outside of our direct control.
We appreciate your patience throughout and apologise again for the experience.
Good products at the right price and…
Good products at the right price and fast delivery..
What's not to like.
17 novembre 2025
Non scritta su invito
Great products swiftly delivered
Great products swiftly delivered
22 novembre 2025
Non scritta su invito
Works well
The unit arrived quickly and works exactly how we hoped even in the UK.
22 novembre 2025
Non scritta su invito
First class service and will be using…
First class service and will be using again
12 novembre 2025
Non scritta su invito
Good stock of spiral duct fittings with…
Good stock of spiral duct fittings with fast delivery
24 ottobre 2025
Non scritta su invito
Great price
Bought a VentAxia MEV from them, it’s a Euro spec and Euro plug unit but works just fine, order arrived 4 days after order shipped from NL, everything is fine and the item is a lot cheaper than buying an almost identical one in the UK.
16 ottobre 2025
Non scritta su invito
Ordered off you again for the second…
Ordered off you again for the second time. Very pleased yet again with the service and quick delivery.
First class service.
15 ottobre 2025
Non scritta su invito
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