VapesDirect West Midlands Limited Recensioni 

5909
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Great service. I have purchased many of my vape items from this shop and on many occasions. I wouldn't purchase from anyone else now. Very fast delivery. I would definitely recommend them.

Valutata 5 stelle su 5

Always a pleasure doing business with VapesDirect. Great choice of vaping requirements and prompt delivery. Value for money too.

Valutata 5 stelle su 5

Orders arrive in speed time never an issue ordering or any issues with delivered orders. Most efficient company I have dealt with in a very long time. Well done Vapes direct

Valutata 5 stelle su 5

Vapes direct must dispatch the order as soon as it’s received. Always carefully packed and very reasonable prices

Dettagli dell'azienda

  1. Negozio di sigarette elettroniche

Scritti dall'azienda

Vapesdirect is the leading online vape shop in Stourport, offering a wide range of e-cigs, vape kits, box mods, tanks and e-liquids. Before purchasing we would love to hear from you first about your current habits and what you would like to achieve; with that perspective we can give yourselves a better suited product.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

6K recensioni

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4,9

Tutte le recensioni

(5909)

683 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Amazing company

I have ordered through vapes direct for several years now and my recent order went wrong due to the delivery company , but unlike a lot of businesses capes direct resolved the issue and my order has now been delivered, highly recommend them.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Five Stars Again!

Great service again re my recent order. The e liquid purchased is always great quality and excellent value and the next day delivery is an absolute godsend!! Five stars from start to finish.

30 aprile 2026
Valutata 5 stelle su 5

Excellent quality service and product…

Excellent quality service and product delivered promptly. Always ensuring competitive prices for genuine items website is easy to navigate and advise is available when needed. Always sending out emails for upcoming bargains what more could you ask for many thanks to all who make it an enjoyable experience long may it continue. Cheers

30 aprile 2026
Valutata 1 stelle su 5

Order

These guys take the mick. Tried calling them a few times. Emailed them regarding online order which doesn’t do through. then a guy called Terry who I believe is the owner emails back to say they aren’t taking calls. All orders are currently going through. Last time I had the same issue someone had the decency to call me back and take my order. This guy don’t care at all. He’s made his money.

6 maggio 2026
Non scritta su invito
Logo di VapesDirect West Midlands Limited

Risposta di VapesDirect West Midlands Limited

Hi Amin,

We are sorry you feel this way.

We did respond to your email and explained that we are currently unable to take orders over the phone. This was not a case of ignoring your enquiry, and we certainly do care about our customers.

We generally prefer customers to place orders through the website because the encryption and security levels are significantly higher than processing payments manually over the phone, which reduces both fraud risk and liability for everyone involved.

We have checked the website and there are no wider checkout issues affecting customers generally. In most cases where payments do not complete successfully, it is usually due to card verification issues, incorrect billing details, bank security checks not being authorised through the banking app notification, or certain card types not being accepted.

Normally, Terry or another senior member of staff can sometimes assist with manual order support where appropriate. However, both were out of office this week and not due back until next week, which meant nobody was available to handle phone payment requests during that time.

We appreciate your previous custom and if you are still experiencing an issue placing the order online, please reply to the email with screenshots or details of the error message and we will gladly investigate further for you.

Kind regards,
Vapesdirect Team

Valutata 5 stelle su 5

VapesDirect are a pleasure to deal with

VapesDirect are a pleasure to order from, I've placed several orders with them now, always delivered within 1-2 days at an exceptional price.

I pay normally 2x the price at my local vape shop than I pay VapesDirect. Will definitely be ordering again.

Fantastic service keep up the good work!!!

20 aprile 2026

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