We booked a trip package with this travel company based on a BNI reference, paying a higher amount than market rates expecting better service. However, our experience was very disappointing. Out o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Shittest company going around for young travellers. Booked prior covid and were aware at the time of the pandemic and hesitated to book as we were unsure to get a refund or if it would stop our fligh... Leggi di più
Ketch Wannan was fantastic! Quick communication the whole time, knowledgeable and helpful, and made everything easy to organise. When my return flight was rescheduled (to a time before I'd even be in... Leggi di più
I went into Universal Traveller to get some quotes and ideas about safaris in Ghana and Kenya. I also went to Flight Centre and Hello World to explore my options. Ashleigh from the Central Geelong Uni... Leggi di più
Dettagli dell'azienda
Informazioni su Universal Traveller
Informazioni fornite da varie fonti esterne
Informazioni di contatto
South Brisbane, Australia
- 131 669
- www.universaltraveller.com.au
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
amazing service to get the exact…
amazing service to get the exact holiday plan i wanted!!
Exceptional service from Andy Behne (Indooroopilly)
Andy Behne from the Indooroopilly team was nothing short of exceptional in his dealings with me. I'm actually from Sydney but called after hours so I was redirected to his office. He listened to exactly what I needed and had provided a competitive quote within just a few minutes. He was so patient with me (I was in a bit of a pickle that required a relatively long explanation) and gave me multiple options to choose from. What makes my experience even more noteworthy is that I found out part way through the call that his office was actually closed already and that he was working back to help me. But it doesn't stop there - he even contacted me that night around 8pm (once he'd gotten home) from his mobile to see if he could do anything else to help me. It's that kind of unexpected service that makes you just say.. wow. Andy, thank you so much for the time you gave me and I'll certainly be referring people your way if they ever need help with a trip!
Demi the travel agency was excellent in…
Demi the travel agency was excellent in talking and explaining good job demi my son and girlfriend also booked with demi and she looked after i would recommened demi at penrith to anyone
Excellent friendly service
The staff at the Pacific Fair store in…
The staff at the Pacific Fair store in Brisbane, especially Paul hv been absolutely wonderful. Would recommend him and this company in a heart beat.
Donna Natano
Quick easy and painless just be nice if…
Quick easy and painless just be nice if they used budget airlines like cebu pacific
Good service
Extremely helpful
Extremely helpful, and helped me heaps in organising my flights, tours and accomodation!!
Friendly nature,
Excellent customer services
Excellent customer services, very helpful and friendly. we will highly
recommend!
Great service from Demi at Penrith
Great service from Demi at Penrith. Quick and easy to deal with.
Katie was amazing and so so helpful
Katie was amazing and so so helpful. An absolute pleasure to deal with.
Very impressed
Kristy was very efficient and listened to what I wanted. I was a bit of a pain, changing times and things but she was very patient with me. Very happy with my experience.
Ashley was very helpful and gave a lot…
Ashley was very helpful and gave a lot of options and info.
Exceptional help & fast responses to…exceptional help & fast response time
Exceptional help & exceptionally fast responses to messages between me & my chosen travel agent
Paige was very helpful and excited…
Paige was very helpful and excited about our holiday. She wasn't pushy and made us feel like valued customers.
Excellent service and information
Excellent service and information, Ed one time I have used Emma and another excellent job done by her
Ketchup is the man to see if your booking a holiday.
Dealt with Ketchup and found him friendly, helpfully and always answered my emails promptly. Would recommend universal traveller to anyone is looking to book a holiday.
Very friendly and patient
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