United Carpets & Beds - Stoke-on-Trent Recensioni 

118
TrustScore 5 su 5

4,9

135 Waterloo Road, ST6 2ER Stoke-on-Trent, GB


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Valutata 5 stelle su 5

Just used Paul and his team at United Carpets in Burslem. They have fitted a LVT floor in our lounge and to say we are pleased would be an under statement, we are absolutely over the moon with i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices All my flooring I have... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Really great staff, not pushy or following us around, allowing us to look around and ask questions when needed. Helped us with our choices and quickly got us all sorted out. I believe the fitt... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really friendly in the shop the carpet fitter was here with in 2days to fit my carpet. Been going here for the past 30 years I wouldn't use any other shop would highly recommend.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di tappeti e moquette
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di mobili
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Scritti dall'azienda

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informazioni di contatto

  • 135 Waterloo Road, ST6 2ER, Stoke-on-Trent, Regno Unito

  • 01782 833823

4,9

Eccellente

TrustScore 5 su 5

118 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 99% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,9

Tutte le recensioni

(118)

1904 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Just used Paul and his team at United…

Just used Paul and his team at United Carpets in Burslem.
They have fitted a LVT floor in our lounge and to say we are pleased would be an under statement, we are absolutely over the moon with it.
It looks fantastic and the fitting is nothing short of perfect.
The fitter Steve was a gent and it was a pleasure to have him in our home.
Many thanks to United Carpets Burslem.
Keith & Wendy Edwards
Cheddleton

6 agosto 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Keith, thank you for taking the time to leave a review.

Its great to hear that our Stoke-on-Trent store could meet your expectations and provide you with a fantastic 5 star service throughout.

We're so pleased that you're happy with the finished results of your flooring! We look forward to assisting you again in the future.

Valutata 5 stelle su 5

Purchased new flooring for my bathroom…

Purchased new flooring for my bathroom ,from the Burslem ,stoke on Trent store , Has usual , Great service , staff really helpful , lots of choice and happy with the prices
All my flooring I have purchased from here has all been fitted perfectly .

29 luglio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Steven, thank you for taking the time to leave such a kind review.

We're so pleased that the team could again provide you with a great service throughout with a wide selection of flooring to choose from.

Thank you again for your recommendation, we look forward to assisting you again in the future!

Valutata 5 stelle su 5

Really friendly in the shop the carpet…

Really friendly in the shop the carpet fitter was here with in 2days to fit my carpet. Been going here for the past 30 years I wouldn't use any other shop would highly recommend.

24 luglio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Amanda, thank you so much for sharing how our Stoke-on-Trent store did.

Its a pleasure to hear that the team could make the experience you had with us a positive one.

We look forward to assisting you again in the future. Take care!

Valutata 4 stelle su 5

No pressure and skilled staff

Really great staff, not pushy or following us around, allowing us to look around and ask questions when needed.
Helped us with our choices and quickly got us all sorted out.

I believe the fitters were subcontracted, and although one spent pretty much the entire time on his phone and all scrap/off cuts were left around the place, they did a very good job of fitting and a few months on I'm still happy with the job done and the price.

I got this place recommended and I can see why, knowledge, experience, price, speed and a no pressure environment.

Thank you

29 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Simon, thank you for taking the time to leave such a thoughtful review!

We're delighted to hear that our team was able to help you find the right products and get everything sorted quickly. It's fantastic to know our knowledge, service, pricing, and efficiency stood out, especially as we came recommended.

We also appreciate your feedback regarding the fitting experience. We're pleased you're happy with the quality of the installation and that it's still looking great several months later. At the same time, we're sorry to hear things wasn't left as tidy as it should have been, and we'll share your comments with the independent fitting team to help ensure we maintain the high standards our customers expect.

Thank you again for your recommendation and for choosing us. We hope to see you again in the future!

Valutata 5 stelle su 5

Always great service

Always great service, prices and installation. Always will use them.

15 giugno 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Alastair, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valutata 5 stelle su 5

Very quick and reliable service

Very quick and reliable service. Carpet is good quality and price is reasonable. It was fitted within days of ordering. Really happy with the result. Couldn’t fault the service or product.

25 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Deanna, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Stoke-on-Trent store could make your experience with us a positive one with great fitting and good qaulity carpet.

Thank you so much for the recommendation. Take care.

Valutata 5 stelle su 5

Quick and easy they were very good

Quick and easy they were very good

8 luglio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Leela, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Valutata 5 stelle su 5

Thanks for the excellent customer…

Thanks for the excellent customer service of the installation of my kitchen vinyl. Good product installed well.

22 giugno 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Michael, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Stoke-on-Trent store could meet your expectations and provide you with an excellent service throughout.

We hope to assist you again in the future. Have a wonderful day.

Valutata 5 stelle su 5

First class service

First class service, install and quality. I'll be a repeat customer

25 giugno 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi, thank you for taking the time to leave a review.

We're so pleased that you're happy with the overall service that you recieved from our Stoke-on-Trent store.

Thank you so much for the recommendation. Take care.

Valutata 5 stelle su 5

Amazing experience

From entering the shop to carpet fitted we had a helpful and service centred experience, no pressure to buy just take your time and they were there when you needed them. Will definitely get any future flooring form here

11 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Kerry, thank you for taking the time to leave a review.

We're so pleased that you're happy with the overall service that you recieved from our Stoke-on- Trent store.

Thank you so much for the recommendation. Take care.

Valutata 5 stelle su 5

Staff are very friendly and helpful

Staff are very friendly and helpful, had lvt flooring in living room and landing carpet and stair runner, loved the final results, always excellent experience, would always recommend ☺️

8 giugno 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hello Sharon, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you received from our Stoke- On-Trent store.

Thank you so much for the recommendation. Take care.

Valutata 5 stelle su 5

Lovely range of carpets & vinyls

Lovely range of carpets & vinyls, was quick to come and measure & arrange for flooring to be fitted. Been to United a few times over the years, always a friendly & professional service and the same my with family and friends too! Highly recommended

12 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Naomi, thank you for your lovely review and for your continued support over the years.

We're delighted to hear that you were pleased with our range of carpets and vinyl's, as well as the speed and efficiency of our measuring and fitting service.

It means a great deal to us that you have chosen United Carpets and Beds on multiple occasions and that your family and friends have also enjoyed the same friendly and professional experience.

Thank you again for your kind words and recommendation. We look forward to helping you with any future flooring projects!

Valutata 5 stelle su 5

Excellent service.

Excellent service.. Couldn't do enough for us.. Great prices.. No pressure within the store.. I would highly recommend

30 aprile 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Jarad, thank you for taking the time to leave a review.

We're so pleased that our Stoke-on-Trent store could meet your expectations and provide you with an excellent service throughout. We're so pleased that you're happy with the overall service that you recieved!

Thank you so much for your kind recommendation. Take care.

Valutata 5 stelle su 5

I purchased my carpet from united…

I purchased my carpet from united carpets Burslem 2 years ago.
Recently we had a stain which we couldn't remove. The carpet was Abington with a lifetime guarantee.
I spoke to Paul at united carpets and he has arranged for my carpet to be replaced, the customer service was excellent and Paul was extremely helpful and friendly.
I would definitely recommend having your carpets from united carpets . Excellent service.

2 giugno 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Janice, thank you for taking the time to share your experience and for your continued trust in United Carpets Burslem.

We're delighted to hear that Paul was able to assist you and arrange a replacement carpet. Providing excellent after-sales support is just as important to us as helping customers choose their flooring in the first place, so it's wonderful to know you were pleased with the service you received.

Thank you again for your recommendation. We truly appreciate your support and look forward to helping you with any future flooring needs.

Valutata 5 stelle su 5

New carpet

Very good service kept in touch all the way through. 👍👍

5 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hello, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you received from our Stoke-on-Trent store

Thank you so much for the recommendation. Take care.

Valutata 5 stelle su 5

Really good service and Paul must have…

Really good service and Paul must have a mention great chap will deal with him again and recommend to friends and family

9 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Keith, thank you for taking the time to leave a review.

We're so pleased that our Stoke-on-Trent store could meet your expectations and provide you with a 5 star service from start to finish.

We hope to assist you again in the future. Take care!

Valutata 5 stelle su 5

ENDLESS PATIENCE FROM ALL INVOLVED

A great deal of help from staff at the store and in my home. Choosing the right carpet is not easy, especially covering an whole floor of rooms. The results makes my house into my home - and at a very reasonable cost.

12 maggio 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Brian, thank you so much for your lovely review.

We’re delighted to hear that both our in-store and home staff were able to help you choose the right carpet for your home. Its so great to know that you're happy with the finished results.

Enjoy your beautiful new home flooring!

Valutata 5 stelle su 5

All Staff are very helpful

All Staff are very helpful, the gentleman that comes to measure up is also fab. We had a really positive experience using this company in burslem. We will not use anywhere else now. Recommended to family who have also used this store. Again all are happy with their purchases too. Carpet quality is good Carly what we wanted for our stairs. Thanks for all the help I’m sure we will be back soon.

31 marzo 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Mrs Mansi, thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you found our team helpful throughout the process, and that the measuring service met your expectations as well.

It’s especially wonderful to know that you’re happy with the quality of your new carpet and that it was just what you were looking for on your stairs. Your recommendation to family means a great deal to us, and we’re thrilled that they’ve had positive experiences too.

We truly appreciate your support and look forward to welcoming you back again soon. Thanks again for choosing us!

Valutata 5 stelle su 5

Brilliant service

Brilliant service, love our new quality flooring.

28 marzo 2026
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Risposta di United Carpets & Beds - Stoke-on-Trent

Hi Nicolle, thank you for taking the time to leave a review.

Its such a pleasure to hear that our Stoke-on-Trent store was able to provide you with a brilliant service. We're so pleased that you're happy with the finished results of your flooring.

We hope to assist you again in the future. Take care.

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