Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... Leggi di più
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I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Leggi di più
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We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... Leggi di più
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Excellent service.... Had my whole house fitted with new carpet, laminate floor, and luxury vinyl tiles and what an amazing job i had done by the fitters at United Carpets Jamie went above and beyon... Leggi di più
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United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Scritti dall'azienda

That's our promise

Low Moor Road, NG17 7LH, Kirkby in Ashfield, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Item arrived on time, delivery guy unwrapped it and took it into bedroom. All good and bed is lovely and comfy. Good experience, would use company again

Risposta di United Carpets & Beds - Kirkby

Risposta di United Carpets & Beds - Kirkby
Really easy, good choice, no pushy sales, great deals, excellent quality and quick installation with two friendly fitters.

Risposta di United Carpets & Beds - Kirkby
Unfortunately the roll end we purchased had the wrong measurements so did not fit. Having dragged it upstairs and unfolding before the mistake was noticed. We then had to fold it up and take it back. Was kind of shocked when you still charged us the £26 increase for the next carpet as it was your mistake not mine. Honestly thought you would have waived that amount for the inconvenience

Risposta di United Carpets & Beds - Kirkby
Happy with my purchase great quality convenience of interest free credit is great. Only minor issues was fitter was over 2hrs late but did a great job at actual fitting

Risposta di United Carpets & Beds - Kirkby
The fitting although at first sight looked ok it was not excellent. The carpit has come up a bit off the stairs and the door gripper was not attached ro the floor.

Risposta di United Carpets & Beds - Kirkby
Bar original fitter making mess new carpet fitting & incurring cost due breaking aerial ! Never had issue quality carpet from United or two fitter came to sort prior issue .thanks kindly to them

Risposta di United Carpets & Beds - Kirkby
I always get my carpets from here you can't beat the price there really good would recommend 100%

Risposta di United Carpets & Beds - Kirkby
The assistant was very helpful in getting us a carpet fitted before Christmas after our disapointment after the flooring we had ordered couldn’t be fitted after the fitters advised it would only last 6 months due to our floor being unlevel and they advised we had carpet instead

Risposta di United Carpets & Beds - Kirkby
Excellent customer service from start to finish. Joe who fitted my carpets was very friendly, worked quickly and even took my mattresses back upstairs lovely young man.

Risposta di United Carpets & Beds - Kirkby
Excellent customer service all staff was very polite and helpful everything done to high standard in quick timescale
Thank you excellent

Risposta di United Carpets & Beds - Kirkby
How Nic they were in shop when we picked the carpet we wanted for stairs and living room they let you know when they are on the way the fitters were such lovely lads friendly when there was a problem with the carpet it was dealt with straight away they returned a few days later fitted the carpet I was impressed with there honesty plus they were very apologetic but it got sorted and dealt with professionalism would go back to united carpets if I wanted more carpets well done boys for fitting they were quick and it looks fabulous

Risposta di United Carpets & Beds - Kirkby
Helpful and friendly advice when choosing the carpet. The carpet fitting was fantastic and looks amazing. Very happy with the service.

Risposta di United Carpets & Beds - Kirkby
Lovely friendly staff helped us choose our carpets and bed

Risposta di United Carpets & Beds - Kirkby

Risposta di United Carpets & Beds - Kirkby
Very liable. Turned up on time for the site survey. The carpet fitters got the job done in good time and it was good quality work

Risposta di United Carpets & Beds - Kirkby
Very professional service
Excellent job
Very happy

Risposta di United Carpets & Beds - Kirkby
Carpet is great.
Service was nearly a 5 star.
I visited the shop but was told the carpet I wanted was discontinued but to come back in two weeks to see the replacement, I did, to be told that it could be sourced elsewhere, which they did, fab!
The fitter was a misery, his apprentice (think that's who he was) was great. But the guy doing the fitting was grumpy, moaned and, if I'd let him, I'd have felt really awkward!
I didn't realise I had to remove the stair carpet but I offered to do it there and then but he growled not to.
Needs to work on his snarl, it's a bit off putting!
Anyway, fitting did a great job!

Risposta di United Carpets & Beds - Kirkby
Had the carpets laminate and Lino fitted first time wasn’t very satisfied one bit,also it had looked liked my grandchildren had run through the house and wiped their dirty hands all over the walls,so manager was phoned and inspected the workmanship and agreed that it wasn’t up to standard so he sent another fitter which did an outstanding job, the quality and choice and pricing was great

Risposta di United Carpets & Beds - Kirkby
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