United Carpets & Beds - Cheadle Hulme Recensioni 

133
TrustScore 4.5 su 5

4,3

Earl Road, SK8 6PT Cheadle Hulme, GB


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Valutata 5 stelle su 5

Had a new laminate floor fitted through the hallway and into kitchen and beyond. The service from choosing to fitting was excellent. Special shout out to Billy and Tayo who were fantastic. They arri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from United Carpets both at showroom, delivery and fitting stages. Friendly, helpful staff and good selection of flooring. We are in the process of having several rooms redecorated... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service given in shop by Ash, advice given on choosing product, knowledge was Good, No problem with coming out to measure up. Callum and Nathan fitted flooring, Great guys, worked really well to... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di tappeti e moquette
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di mobili
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Scritti dall'azienda

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

133 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,3

Tutte le recensioni

(133)

1953 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Took a while to arrive but bed is fine

Took a while to arrive but bed is fine

12 novembre 2025
Non scritta su invito
Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Alan, thank you for taking the time to leave a review.

We're glad to hear you're happy with your new bed. We're sorry for the delay in delivery and appreciate your patience.

We hope to have the opportunity to assist you again in the future, take care.

Valutata 2 stelle su 5

I will say it’s good quality carpet…

I will say it’s good quality carpet but…

Didn’t have the best experience, the costings are not clear at United Carpets. I had to ask for a breakdown in order to see where the money had been spent after I was asked for more due to one of the rooms being bigger. After receiving the breakdown I could see we’d been charged for grippers that we didn’t need.

The fitters they use are not the best, they are polite and friendly but they cracked out door frame screwing the hinges back in which will cost me quite a bit to replace and they leave everything behind and I mean everything. You have to do an entire clean, they leave all rubbish, off cuts, used glue and bags behind in your rooms and outside

I won’t be using United Carpets again.

27 novembre 2025
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Risposta di United Carpets & Beds - Cheadle Hulme

Good afternoon Ross, thank you for taking the time to leave feedback.

We are sorry to hear that your over all experience did not meet your expectations. We would like to hear more about your experience, please email customerservice@unitedcarpets.co.uk and a member of our team will be able to escalate this further for you.

Kind Regards
The United Team

Valutata 5 stelle su 5

My go too Store for all my flooring needs

Once again I chose United Carpets and Beds
Cheadle Hulme branch as I have had many dealings with them and i am always happy with the service and installation of my flooring
5 Stars
My two main points of contact are Elliot & Ash both very friendly and professional

20 novembre 2025
Non scritta su invito
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Risposta di United Carpets & Beds - Cheadle Hulme

Hi Robert, thank you for sharing how our Cheadle store did.

Its so great to hear how the team could make your experience with us a positive one that met your expectations.

We hope to assist you again in the future, take care.

Valutata 2 stelle su 5

Poor Customer Service

Carpet fine and well fitted but would give customer service a zero.
We was given a provisional date for fitting by the salesman which we was told was flexible.
Unfortunately due to delays in obtaining materials we were unable to complete our work and decorating by that date so phoned local branch 4 days before fitting to request a date for fitting a few days later and was told by a grumpy employee that if we did not accept the planned date it would be a month before the carpet could be fitted, reluctantly we agreed to have it fitted on the planned day , hence us having to work around and decorate after the carpet was fitted
Totally unacceptable and would probably not use United Carpets again.

16 ottobre 2025
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Risposta di United Carpets & Beds - Cheadle Hulme

Good afternoon Gary, thank you for your feedback.

We try to accommodate all customers fitting date preferences, however sometimes due to these slots filling fast there might be a slight wait for fitting.

All of your comments will be taken on board to ensure that we can supply and organise fitting as soon as possible.

Kind Regards
The United Team

Valutata 5 stelle su 5
Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Summer, thank you for taking the time to leave our Cheadle Hulme store a review.

Its a pleasure to hear how the team could meet your expectations and provide you with a excellent service.

We hope to assist you again in the future, have a great day.

Valutata 1 stelle su 5

No customer service

Fitting was poor, customer service once they have handed over to fitters is non existent. Really disappointed and will never use again

23 ottobre 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Good afternoon Joe, thank you for taking the time to leave us feedback.

We are sorry to hear that your experience with the independent fitters did not meet your expectations.

We would like to hear more about your experience, please email customerservice@unitedcarpets.co.uk and a member of our team will escalate your complaint further.

Kind Regards
The United Team

Valutata 5 stelle su 5

Good advice and customer service.

Good advice and customer service.

8 ottobre 2025
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Risposta di United Carpets & Beds - Cheadle Hulme

Hello Helene, thank you for taking the time to leave a review.

We're so glad to hear you're happy with the service that you recieved from our Cheadle store.

Thanks again for the recommendation, take care.

Valutata 5 stelle su 5

Bed purchase.

Kept well informed from order to delivery and the guys instore were very helpful. Also delivery guys were on time and efficient and friendly also.

11 ottobre 2025
Non scritta su invito
Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Ruth, thank you for sharing how our Cheadle Hulme store did.

Its great to hear that the team could make your experience with us a positive one.

Thanks again for the recommendation, take care.

Valutata 5 stelle su 5

Best carpet shop to go toThe salesman were not pushy but on hand…

The salesman were not pushy but on hand and very helpful when we needed their advice. Went above and beyond to help us. We would highly recommend

5 ottobre 2025
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Risposta di United Carpets & Beds - Cheadle Hulme

Hi Lynne, thank you for taking the time to leave our Cheadle store a review.

We're so glad that you're pleased with the service you recieved.

Thanks again for the recommendation, take care.

Valutata 5 stelle su 5

Brilliant service

Brilliant service. Everything looks great - fab quality. Thanks so much.

4 ottobre 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hello Jonny, thank you for taking the time to leave feedback.

Its a pleasure to hear that our Cheadle Hulme store could meet your expectations and provide you with a brilliant service.

Thank you again for the recommendation, have a fantastic afternoon.

Valutata 5 stelle su 5

Excellent service from start to finish.

Excellent service from start to finish.
Highly recommend.
Peter was very patient and helpful as were all the staff.

19 settembre 2025
Non scritta su invito
Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Ms Gupta, thank you for taking the time to leave a review.

We're so pleased our Cheadle Hulme store could meet your expectations and provide you with an excellent service from start to finish.

Thanks again for the recommendation, we hope to assist you again in the future.

Valutata 5 stelle su 5

Absolutely fantastic from start to…

Absolutely fantastic from start to finish. Lovely friendly people in the store and the fitters. The people in the shop gave us lots of advise and help without feeling like we were being upselled. The fitters were fab, arrived on time, very professional and friendly and we are so chuffed with our new flooring. Will definitely use again!

27 settembre 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Sarah, thank you for taking the time to leave such kind feedback.

We're so pleased our Cheadle store could provide you with a fantastic service from start to finish.

We hope that you love your new flooring, have a wonderful day.

Valutata 5 stelle su 5

Really pleased from start to finish

Really pleased from start to finish
Good choice of carpet
Brilliant price
Excellent fitting by contractor👌

27 settembre 2025
Non scritta su invito
Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Clare, thank you for taking the time to leave such kind feedback.

We're so pleased our Cheadle Store could provide you with a positve service from start to finish with good choice of carpets and brilliant prices.

We hope that you love your new carpet, have a wonderful day.

Valutata 5 stelle su 5

Quality and service second to none

I came to the store with a good idea of what I wanted, the salesman took me straight to a couple of options, was very clear on quality and price difference and I chose the one i wanted.
Took less than 5 minutes to complete a couple of bits of paperwork, booked the day i wanted it fitting and that was it! Could not have been easier.
The fitters were fantastic, called ahead before arriving, courteous and respectful as they came in and out while I was working from home.
I would highly recommend this store for quality and price, you can’t go wrong

9 agosto 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Jamie, thank you for taking the time to leave such kind feedback.

Its great to hear that our Cheadle Hulme store could help you find the right carpet for you and your home, making the process from start to finish an easy one.

Thanks again for the recommendation, have a fantastic day.

Valutata 5 stelle su 5

Very helpful advice from shop.

Very helpful advice from shop.
Fitter very tidy and professional.

25 agosto 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi, thank you for your kind feedback.

We're so pleased our Cheadle store could meet your expectations and make your experience with us a positive one.

Thanks again for the recommendation, we hope to assist you again soon.

Valutata 5 stelle su 5

New flooring

Excellent experienced staff from salesman to friendly fitters who were courteous and did a clean Excellent job. So impressed that we will be contacting them to undertake another project & would recommend the firm to family and friends

7 agosto 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Norma, thank you for sharing how our Cheadle Hulme store did.

Its great to hear that they provided you with an excellent instore & fitting experience.

Thanks again for the recommendation, we look forward to assisting you with your next project.

Valutata 3 stelle su 5

The prices was high and I’m not happy…

The prices was high and I’m not happy with the fittings which I asked for fix some issues in the next day after fixing still is about one month they didn’t respond 👎

22 luglio 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Mrs Haghighi, thank you for your review.

Please email customerservice@unitedcarpets.net, with your details and we can escalate your complaint further for you.

Kind Regards
The United Team

Valutata 5 stelle su 5

Love my stair and landing carpet .

Love my stair and landing carpet .. the fitting crew were absolutely fantastic and fitted the carpet in a fast, friendly and professional manner.. fully recommend the whole kit and kaboodle.. well done guys x

11 luglio 2025
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Risposta di United Carpets & Beds - Cheadle Hulme

Hello Angie, thank you for sharing how our Cheadle store did.

We're so glad to hear that you love your new stairs and landing carpet.

We look forward to your next visit with us, take care.

Valutata 3 stelle su 5

Great floor - long wait

I’m very pleased with the final job, my floor looks great. It took a very long time from ordering to completion though (a month). I didn’t realise it would be such a long wait for a fitting slot. Communication was poor throughout the process too which made it a little frustrating.

17 luglio 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Kate, thank you for your feedback.

We're so pleased that you're happy with your new flooring.

We are disappointed to hear that you found communication between the store and yourself was poor throughout.

We strive to provide top customer service at United Carpets & beds, and will use your feedback as an opportunity to improve.

Kind Regards
The United Team

Valutata 5 stelle su 5

United Carpets and Beds delivered the…

United Carpets and Beds delivered the Eze mattress efficiently and rapidly. The mattress is very comfortable.

29 maggio 2025
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Logo di United Carpets & Beds - Cheadle Hulme

Risposta di United Carpets & Beds - Cheadle Hulme

Hi Peter, thank you for taking the time to leave our Cheadle Hulme store feedback.

Its great to hear that they could deliver your mattress efficiently and rapidly.

We're so happy that you like it, have a great day.

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