UNICORN COSMETICS Recensioni 

THE BEST! I’ve never looked back years and years later. I’ve used this company for a long time. Never a problem, always quick customer service and all around 5 ⭐️⭐️⭐️⭐️⭐️

I was an avid fan and have purchased 3-4 pre glued sets as theyre just fantastic and so easy to use. On my last set, I had a slight issue and they just werent meeting up to the usual standards of all my other purchases. I reached out and Lillie helped me, she was amazing, I explained everything, sent pics, she was then able to relay this to the production facility (as it must just be a blip) and even sent me a fresh set out, without me ever asking! Amazing service and an amazing product! Highly recommend!

If I could give zero I would.
I went for an interview with with Chris at the Maidstone warehouse with a stock control and audit background and it was so awful,
Just rambling and no training exercises as mentioned, no information to what systems they use, when asked I was told all systems are the same if he had come from the same background he would know this is not exactly correct. On top of this I asked could he let me know asap as I have another ob offer but come Monday no response so when I had reached out he read my message and ignored it, no wonder everyone complains about customer service. Oh and on top of this everyone that works there brings their stinking dogs to work, how can this be a sanitary environment for Packers and lash cutters

I had a minor issue with the packaging, Emailed in to customer services and spoke with Lillie who resolved issue straight away! Really impressed with the customer service and the product is amazing going from gluing my own lashes on to the pre glued is a dream

I will definitely be a repeat customer

Thanks again
Sarah

My goto online lash store. As a lash newbie, extremely easy to apply & with good care can last upto 10 days.

Love the quality of the lashes, lightweight & can barely tell your wearing them.

Highly recommend 👌

Ordered twice now and first set of lashes were okay they lasted about a week, second set I ordered the more party lashes and they WOULD NOT stick, it took me 20-30 minutes to apply and they kept coming off and hurting my eyes, honestly so annoyed with this second set

These lashes used to be my absolute faves and they'd last for so long (sometimes upto 2 weeks). However I feel like something has changed with the preglue lashes (probably the fact you can now buy additional sticky tabs to replace the glue...) and now I'm lucky if I get 4 days out of them. So sad

I ordered bear brows alter ego and I have to say what an improvement it lasts all day, doesn’t go flakey / crusty it’s such a good product. I also buy no fluffs given individual lashes and the clear teddy set go glue and sealant it’s such a good product I love unicorn cosmetics and definitely a regular here!

Bought pre glued lashes from here. They wouldn’t stick and the one set that managed to stick lasted a day. I requested a return and refund. And they send back a bunch of solutions. So I tried the different solutions which didn’t help and which resulted in me then using up all the lashes. They then wouldn’t refund me. I put in a dispute with the bank. Which then I got emails from them, Their customer service is great unless you have a problem, then they can be quite rude. They just want your money.

My daughter got me into these - I’m a Lashify addict!!! I have tried other pre glued lashes, but not been super impressed…. OMG!!! These are my new go to - I love them, they are stylish, easy and lash a good few days 😍
I’m on my 3rd order already…. I also ordered the teddy tabs, but not yet tried.
My only worry with doing this review is if they get to popular 👀😱.
I love that it’s a UK based small business x

I was unsure after I placed my order as the lashes I picked seemed too dramatic for what I wanted them for, emailed customer service and got Lillie! She was so lovely and helpful! I couldn’t recommend this business enough the lashes are stunning! The customer service is impeccable and delivery was literally next day which is right in time for my holiday! Would definitely ignore the bad reviews!

I have been using UC lashes for some time now. The pre glued lashes are amazing, the best in the game!

I would like to express how valued I feel as a customer, having received the most amazing customer care recently, thank you so much Lillie. I had an issue that I caused myself and you sorted it for me without hesitation!

Thank you so much. Xx

Used to love this company god knows what's happened. Ive used the refer a friend for which it states 'family and friends' on multiple occasions. It does not state anywhere you cant do it more than once. My daughter used the code and her order got cancelled. The reply that was sent back to MY EMAIL that should of been hers left me gobsmacked to be honest. They basically said in a previous email to myself because of fraudulent activity !! I'm not a fraud how dare they insinuate this! Basically saying we are misusing the refer a friend. UPDATE the terms and conditions then! When i asked what part of the conditions covered this i was told 'because we can cancel any order at any time for no reason!! I asked in the email were family that lived in the same household not allowed to use the code but again made to feel like a fraud. I really think a strong title should say You are not allowed to use the code more than once etc so customers know where they stand. MUA are given 40% off despite not needing a qualification and when i said I do make up they said it has to be for bridesmaids parties etc.. Never heard such rubbish in all my life,they probably thought i was up to another scam..I get they are a small business my only gripe would be don't talk to your customers in a way that makes us feel like im some kind of convict. Also don't be so selective in what YOUR definition of MUA is.. Strongly believe the bridesmaids comments was a way of saying your not getting discount despite me placing large orders at a time.
Honest feedback at this time to potential customers would be don't order the glue.. its cheap its tacky, dries up after a few uses and clumps together..

My lashes came in one day wth!!!!!! I ordered yesterday and they came today genuinely so happy Iv ordered brow gel a while back it was amazing and I ordered cluster lashes this time and they look just like how my lash tech does them !! So impressed !! Such good quality

I have used many different types of these under lashes and these are by far the best! Super lightweight, easy to apply and last ages!! My new go to!

I came across this company a few days ago. The lashes looked fantastic and after doing some research (and checking trust pilot) I decided to purchase the hybrid pre glued clusters. Delivery was fantastic and quick, i ordered late tuesday evening and they arrived on thursday. The lashes themselves are easy to put on and feel really secure. It actually looks like i have been to the salon and had them done! I am very happy with my purchase and will order again in the future!

Unicorn cosmetics never ever fail!
Every product I've tried I've loved, their brow gel holds my brows in place perfectly. The pre glued lashes are unreal & the coco ganache ones are my absolute fave! I cannot wait to try them teddy tabs

I recently purchased some cluster lashes for the first from Unicorn Cosmetics I didn’t realise the shipping was going to take the time it stated in the email, however Unicorn Cosmetics is a team of SIX! Lush girlies Lillie was absolutely amazing she understood I needed them by a certain day, she upgraded my delivery so it would reach me in time! For such a small team Lillie responded to me so quickly compared to other beauty companies that have probably a much bigger team. I could not recommend Unicorn cosmetics enough and their customer service was beyond amazing! Can’t wait to try my new lashes and I will definitely be purchasing in the future

Charlotte 🫶

The lashes speak for themselves and I honestly love the variety they come in. But in this review I wanted to give credit to the customer service and the personal touches applied to my first order. Not many brands put much effort into their packaging, delivery notes and cute first order freebies but this brand does and they have now learnt themselves a recurring customer based off that alone! Thank you!

Their super pre glued lashes are absolutely amazing! Easy to put and last ages! I usually leave them 6 days, have a day off and then reapply but they would last even longer.

They also have great customer service, nothing is too much trouble. Thank you!