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Scopri cosa dicono le persone

Valutata 3 stelle su 5

I purchased few creams from this company, the best was q10 moisturiser, after finishing, I tried to buy another one ,but company runs out so I purchased another Propolia day and night anti age cream s... Leggi di più

Valutata 5 stelle su 5

This product is amazing not only is it affordable it is the only thing that has helped my psyrioas I've been under the hospital and gp and steroid s just flared up burning me and my feet swelled I... Leggi di più

Valutata 2 stelle su 5

Exeskin purchased to improve my dry working hands. Used couple of times causing a awful contact dermatitis flair up, which I’ve not had for many years. Contacted ultrabee who advised continuing to use... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Please dont use this if you have pollen allergies or eczema that worsens due to allergies. It made my daughters eczema worse, I genuinely believe its because she has pollen allergies.

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica per la cura della pelle

Informazioni fornite da varie fonti esterne

We are Ultra Bee Health, an independent skincare and wellbeing company championing British Bees and all that they offer us. Harnessing the power and potential of bee products all our offerings are created from bees: naturally, responsibly and sustainably. Our natural skin care products are kind and gentle on all skin types. Our natural moisturisers will leave your skin feeling nourished, soft and protected.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

100 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Purchased Propolia throat spray

Ultrabeehealth was one of the few suppliers with stock of Propolia throat spray. The web ordering process was straightforward and the communications throughout was timely and informative. I ordered on Friday 6th Oct and the product was delivered on Monday morning 9th Oct. Cannot ask for a better service!

6 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Applied to my psoriasis and it flared up, bumps, itchy, red and really painful.

I have mild psoriasis and using this product made it so much worse. I have been using steroid creams and it was nearly gone so wanted to try a less aggressive approach. Did a patch test on a small area with no issues, applied to my psoriasis and within a few days of using it flared up, bumps, itchy, red and painful. Will never use again and these reviews seem completely fake. Go on trustpilot and 25% of people rating 1 star! Expensive and terrible product.

9 agosto 2023
Non scritta su invito
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Risposta di Ultrabeehealth

Hi Jon yes quiet often when changing skincare products skin can rebel and flare up. This may not have been due to using our product as you say this occurred within a few days after using our product so it would seem you were not allergic to any of the ingredients initially. Unfortunately when users have been using Steroid based products long term, when then, changing skincare products, skin can sometimes rebel and flare up , which seems, to have been the case here. This is due to TSW (topical steroid withdrawal) You can find a lot of information about this online and also there are support groups to help support you through this phase.
We understand this can take time and perseverance to get through and can be uncomfortable. We also understand not everything suits everyones skin. Our balm is more suited for users who are sick and tired of using these creams for years and the side effects that go with them or prefer to use natural products to manage their skin, so in some cases a gradual change works better for some. We would also like to confirm that all our reviews are verified purchases and users and all photographs have been sent to us by users that have found our products have changed their lives and or those of their children helping them to manage their skin conditions. If you say 25% negative reviews and usually people use platforms to review negatively then we are so pleased with the 75% success rate. We wish you all the best. thank you Ultra Bee

Valutata 5 stelle su 5

Exeskin is fantastic for psoriasis

Exeskin is fantastic for psoriasis. Excellent product. Prompt delivery. Everyone who has psoriasis should use this. Thanks for a natural healing product.

3 agosto 2023
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Risposta di Ultrabeehealth

Thank you . Ultra Bee

Valutata 5 stelle su 5

Exeskin has changed our skin routine forever.

My daughter has suffered from eczema all her life (she's 16 now) and has recently had an awful flare up, which left her skin sore, cracked and shedding scales like a snow storm. Moisturisers recommended by the dermatologist seemed to be making it worse; despite applying them every couple of hours her skin was scaly again within 10 minutes.
We were desperate when we tried the exe skin product and it has, in all honesty, taken lots of crying and persevering but her skin is so much better 7 days in. There are still areas which are taking longer to respond but I feel sure they will eventually; her skin looks much healthier - no scales and actually looks like it might hold some moisture. I can't lie, she said it stings on open skin (but so does everything), it hasn't yet fixed all the areas and is quite expensive in comparison to other products but we will never go back to anything paraffin based.

28 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

🐝⭐️⭐️⭐️⭐️⭐️

I’ve had eczema all my life after a recent outbreak on my feet turned to this cream. Ordered no problem with service delivery was prompt.My foot is now healed and doesn’t itch. I’m over the moon I get it’s not for everybody but honestly I’m happy and will be buying again. Thank you 🙏 🐝⭐️⭐️⭐️⭐️⭐️

17 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

We had an issue with the wrong delivery address (our fault). I got in touch and they dispatched a replacement immediately for next day delivery without any extra charge. Great customer service.

23 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Great Products!

Bought the Tissue Oil and just cant get enough of it. It is fabulous on the skin, smells lovely, a real good moisturiser. Will definitely be buying some more products. Good customer service and prompt delivery!

11 marzo 2022
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Risposta di Ultrabeehealth

We are delighted the Tissue Oil works for you and we always aim to deliver excellent customer service. Thank you for your review. Ultra Bee

Valutata 1 stelle su 5

Complete waste of money and customer…

Complete waste of money and customer service is the worst I've ever experienced. My Ds son's skin got worst, as in very dry so he ended up scratching and had wounds as a result. Made his eczema worst, worst it's ever been so had to take my DS to the GP as result of it. I requested a refund and spoke to customer service twice, didn't get any positive result at all. Now I have these two jars unopened cause they're only willing to refund one due to buy two get one free and one that I've only used for around 2 days. And they won't refund postage either. I paid £6 postage on top of very very expensive products when they should offer free postage. I've wasted almost £80. Total waste and stress with customer service spend your money somewhere else. They don't even empathise with you all the stress It caused me and my son getting upset through the night scratching.

1 marzo 2022
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Risposta di Ultrabeehealth

We are sorry if, as you say, the product you purchased made your sons skin dry after using for 2 days. The product is made from natural plant oils that are known for their moisturising properties but of course we understand that all skin is different and can react differently and sometimes skin can appear to be a little drier with some shedding of dry old skin before improving. We always recommend doing a skin patch test for at least 24hrs to ensure no allergies or any uncomfortable reaction to our products. Our customer service team advised you to return the items as per our returns policy for a refund which is also available to read on our website. We do offer a free postage option on orders of £50.00 or more. Thank you Ultra Bee

Valutata 1 stelle su 5

Not even a good moisturiser! Avoid!

After reading so many positive reviews, I took a chance on this. What a complete waste of money. This is not even effective as a basic moisturiser, let alone any good for complex skin problems. It's effect lasts less than an hour. I haven't even bothered with the rest of the jar as I find other basic, and far less expensive ones much more effective. Complete waste of money!

24 febbraio 2022
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Risposta di Ultrabeehealth

Dear Eddy We are so pleased that our products had some effects for you, albeit you say it lasted less than an hour which of course is disappointing. As our product is made only with natural ingredients all specifically chosen for there known moisturising effects, we are sorry that these effects, as you say, only lasted you less than an hour. As it is completely natural you can apply it as often as needed to maintain the effects for longer periods. We would recommend little but often as this works best. Skin takes 27 to 35 days to regenerate and we understand this can be frustrating when trying to heal one's skin even with a "good moisturiser". We recommend using for at least 6 to 12 weeks at least 3 or more times a day or as best suits your skin to maintain the effects you mentioned for a longer periods. Our products do not contain any chemicals . We have many users that have found our products have helped them immensley but of course any skincare can effect skin differently and we understand that. Thank you Ultra Bee Health

Valutata 5 stelle su 5

I was diagnosed with Blepharitus which…

I was diagnosed with Blepharitus which is an eye condition antibiotics were useless but doctor told me the infection lives on dry skin so I started treating that. I wlpe my eyes with diluted baby shampoo then apply exeskin it has not cured the problem but it does stop the symptoms. My last 100mm pot lasted 18 months.

2 dicembre 2021
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Risposta di Ultrabeehealth

Thank you we are so pleased Exeskin is working for you. Yes a little does go along way and we have a number of users that have found this helpful with this condition so thank you for the review.

Valutata 5 stelle su 5

Miracle for our 2 year old eczema

My two year old son suffers terribly from eczema and we’ve tried just about everything, including emollients and steroid creams from the doctors. My mum recommended ultra bee after it worked miracles on my dad’s psoriasis. I was apprehensive at first as I really didn’t want to irritate his skin any further. However, it’s turned out to be our miracle cure and his skin is noticeably better after just a few days. Healing so well and the redness has completely gone. No itching and instant relief! Our magical cream!! Thank you!!

26 settembre 2021
Non scritta su invito
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Risposta di Ultrabeehealth

Thank you, wonderful to hear how the balm is helping you son!
Ultra Bee Health

Valutata 5 stelle su 5

So far so good

So far so good, had irritated scalp for years which recently caused lumps to appear in my neck it was so infected. Three major scabs one went the first night I used the cream hopefully the other two will get better soon.

23 settembre 2021
Non scritta su invito
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Risposta di Ultrabeehealth

Dear Amanda
Thank you for your feedback. We are really pleased the product is working for you.
Please keep us updated.
Kind Regards
Ultra Bee Health Ltd

Valutata 1 stelle su 5

My order was sent by Royal Mail and…

My order was sent by Royal Mail and although it showed delivered with no proof of delivery or signature I might add, I did not receive it. Several emails to customer service unsuccessful as this company blatantly refused to send a replacement. Worst customer service ever.

25 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Bought items for my niece

Bought items for my niece. Soap three blocks) plus compact soap, which she had never seen before.thrilled to say the least . Post was prompt. No fuss , and good quality items. So much so , I've just ordered three more. Price acceptable. You do in this instance " get what you pay for" I will be a returning customer most certainly !

21 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Our wonder cream

Finally we found something that works. We have been prescribed many creams, emollients and steroid creams from the doctors but nothing really touching my 2 year old daughter eczema. Then we found ultra bee! It’s our wonder cream, in just a week her skin was completely different. Soft, healed and the redness gone. No itching and instant relief for her. She calls it her special bee cream.

1 giugno 2021
Non scritta su invito
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Risposta di Ultrabeehealth

Hi Lucie
Thank you so much for your feedback.
We are super thrilled to hear how the Exeskin balm is helping your daughter.
Please tell her our Bees send their love xx

Valutata 1 stelle su 5

Order never arrived and company refuse to speak on phone

Unfortunately my order never arrived. When I emailed I received a response that it was delivered. Concerned I phoned them to be told that it was too time consuming for them to handle at the moment so only option I have is to continue to email and await response. I paid for this nearly a month ago.

30 aprile 2021
Non scritta su invito

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