UBL UK - London Branch Recensioni 20

TrustScore 3.5 su 5

3,6

2 Brook Street, W1S 1BQ London, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

First of all account should not become dead if not operated on. No other bank account as far as I know assumes the account dead especially if its a saving account. You open an account to put your sav... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Thankfully I got in contact with Mr. Shokat, who changed my otherwise an extremely bad experience with UBL. He resolved my net remittance problem within minutes which was unresolved for over 04 months... Leggi di più

Valutata 5 stelle su 5

I am business customer of UBL from 5 years and I have found their services to be exceptional. My business manager (Zeeshan Haider ) is extremely courteous and helpful. Over the years, their products r... Leggi di più

Valutata 5 stelle su 5

Had to get my documents attested and set up for the remittance account. I visited the branch and the team there was super helpful and friendly. They helped me sort everything out and went the extra mi... Leggi di più


Dettagli dell'azienda

  1. Banca

Scritti dall'azienda

UBL UK are a retail Bank operating in the UK with a Head office and Branch in London Mayfair. We are members of the Financial Services Compensation Scheme and provide a range of conventional products and services. UBL UK and United Bank UK are the trading names of United National Bank Limited. United National Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The company is registered in England & Wales and its Registered Office is at 2 Brook Street, London, W1S 1BQ. The company registration number is 4146820.


Informazioni di contatto

  • 2 Brook Street, W1S 1BQ, London, Regno Unito

3,6

Nella media

TrustScore 3.5 su 5

20 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Its better to avoid this bank. Unclear rational of bank's policy.

First of all account should not become dead if not operated on. No other bank account as far as I know assumes the account dead especially if its a saving account. You open an account to put your savings in and if you are not saving money you should not have compulsion to make any transactions.
To activate your account you have to go to the branch and then you are asked for pay slips and other bank's statements, Why bank wants to know if you are having income as you are not borrowing any money from them. He wants to know about my profession speciality- does it make any sense? The attitude of the staff was cold and unhelpful. It appears that staff cannot explain rationality of bank's procedures. He made me feel as if I owe money to the bank. It seems that there was disappointing for them to know that I am alive. After all this is Pakistani bank, a country having jungle's law and is run by army dictators.

25 agosto 2023
Non scritta su invito
Logo di UBL UK - London Branch

Risposta di UBL UK - London Branch

Dear Azy A,

We would like to advise that if no transactions are made on an account for a period of time, your account will become inactive. This is to prevent any fraudulent activity that may occur on your account. To reactivate your account, we do require documents such as your ID and proof of address.

We are sorry to hear that you found our Branch Staff unhelpful. We would like to hear more about your recent experience in Branch and ask that you contact Complaints@ubluk.com, so we can look into this further.

Kind regards,

Customer Engagement Team
UBL UK

Valutata 5 stelle su 5

A Unique Bank - One of a Kind

UBL have a bespoke service which is commercially driven and focused on the individual relationship with the borrower. It is a true pleasure dealing with the friendly and professional team who have a fabulous understanding of the property market and are always looking to solve arising issues, quickly and efficiently. Highly recommended!

1 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

I am business customer of UBL from 5…

I am business customer of UBL from 5 years and I have found their services to be exceptional. My business manager (Zeeshan Haider ) is extremely courteous and helpful. Over the years, their products rates have become far competitive and sometimes better than high street banks. Well done UBL

26 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

UBL Customer service

I have recently opened up an account with UBL in the West End of London. The Manager Mr Shaukat Khan and the rest of the Branch staff were very polite and helpful. The whole process was completed within a couple of days.

21 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

It was great customer service
I went to get my net remittance account set up , London branch staff did it for me on my mobile and I am now able to send money to Pakistan from the ease of my mobile phone

21 ottobre 2021
Non scritta su invito
Valutata 4 stelle su 5

Good customer service

Thankfully I got in contact with Mr. Shokat, who changed my otherwise an extremely bad experience with UBL. He resolved my net remittance problem within minutes which was unresolved for over 04 months. UBL needs more professionally sound and responsible individuals like Mr. Shokat. He deserves 5 stars for his customer service but I'm giving 4 as a result for my experience with UBL before him.

8 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

UBL is a bank that has a commercial view on lending.
We have been doing business with UBL for a couple of years and it’s been a pleasure
The team is helpful and the bank managers are very keen to always find solutions rather then create them.

8 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent Experience

I was extremely impressed with the prompt dealing of my real estate finance.
The team were very helpful throughout the process.
The overall customer experience was excellent.
Zeeshan was outstanding and available to help at all times.

8 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Setting up remittance account

Had to get my documents attested and set up for the remittance account. I visited the branch and the team there was super helpful and friendly. They helped me sort everything out and went the extra mile to make sure I was satisfied with the transactions that I was making.

4 ottobre 2021
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più