Handy Local Heores Recensioni 114

TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

We have had Uber plumbers out twice now for two separate reasons, both times we were visited by Stan. The service was impeccable, we were seen on the day of making contact, quick & speedy work, no... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

We had a blocked drainage. A plumber visited us, inspected the situation, and we were charged £150. The plumber said he will come back to finish off the job after the weekend. We thought the following... Leggi di più

Valutata 5 stelle su 5

We contacted Uber Plumbers first on Wednesday and on Saturday we already had the new water heater perfectly installed. Glenn and Ryan did an excellent job! They cleaned all the garbage after the work... Leggi di più

Valutata 5 stelle su 5

Pleasant plumber, prompt service, quality advice and (key) I didn't feel like the guy was trying to bill me for every minute he was there, or to sell me unnecessary add-ons (compare and contrast with... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Idraulico
  2. Servizio di installazione gas
  3. Servizi di riscaldamento e boiler

Informazioni fornite da varie fonti esterne

Trusted local tradespeople on-demand.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Cannot fault!

Water tank leaked, called handy pro and left a message, Ryan was really prompt at responding, helpful and honest. Refreshing to get an objective opinion. Fixed quickly and efficiently. Trustworthy guys would highly recomend.

24 marzo 2019
Non scritta su invito
Valutata 1 stelle su 5

TERRIBLE

I am still waiting for the plumber that was meant to turn up yesterday. I have rang the office 6 times now and was told each time someone would call me back. Nothing!

12 febbraio 2019
Valutata 4 stelle su 5

5 stars for the plumber (Ryan) and the …

5 stars for the plumber (Ryan) and the ease of booking and level of service.I would recommend to anyone. Easy to book, bookable slots. easy to pay.

Lost a star because I had sent a query about whether I needed to buy a part myself and got no reply all day, so send another one. On phoning at end of day (night before job) was told "your emails didnt arrive". Suggest they improve email response.

31 ottobre 2017
Non scritta su invito
Valutata 5 stelle su 5

Friendly and Professional!

Glenn and Ryan were absolutely wonderful! Such lovely guys. They got the job done without any problems and were very clean and tidy. Would highly recommend Uber Plumbers and will definitely be using them for all plumbing works in the future!

10 agosto 2017
Non scritta su invito
Valutata 2 stelle su 5

second time far from good

Second time I have used. Friendly and seemingly helpful, but the quote to replace a shower trap was silly money for what was a less than half an hour job. They also never replied to my email querying the quote.

30 luglio 2017
Non scritta su invito
Logo di Handy Local Heores

Risposta di Handy Local Heores

Hi Robert,

Thank you for taking the time to give us some feedback.

Firstly, we'd like to apologise that you feel like you haven't had the service we pride on providing our customers. It is imperative to us that our customers are 100% happy with our service so we'd like to take this opportunity to go over the points you've raised.

We offer a no obligation quotation which we sent you and details more work than just a shower trap as you have commented. It does also include your toilet repair. The time allowed is acceptable for the level of works required and detailed on your quotation.

We also provided you with our email response that was sent within 24 hrs. We apologise if you didn't receive this but please check with your email provider to see why this hasn't reached you.

We work extremely hard to provide a 5 star customer rating.

Your custom is important to us and always welcome. Please do get in touch when you have a spare minute and as a gesture we would like to offer you a 50% discount on your next visit.

Once again, we apologise you feel our service has fell below expected standards and we are keen to rectify this, be assured that we'll make changes to improve our service where we can.

Customer Services.
Uber Plumbers ltd.

Valutata 5 stelle su 5

A professional and efficient service

I needed a repair asap and was able to get one within 2 hours! This has been by far the easiest and most satisfying experience I had with a plumber and appreciate the polite courtesy that similar services rarely provide these days.

17 maggio 2017
Non scritta su invito
Valutata 5 stelle su 5

Very good service

Glenn was knowledgeable, friendly and took time to explain what he was doing as well as give tips for how to maintain boiler.

Booking online and dealing with the administration team was also very sooth and easy so would highly recommend the company.

12 maggio 2017
Non scritta su invito
Valutata 5 stelle su 5

We've used these guys so many times …

We've used these guys so many times now and they have never failed to deliver. They go the extra mile and at a reasonable price. They're friendly, efficient and full of knowledge. Our number one choice in London for plumbers, we never use anyone else!

6 maggio 2017
Non scritta su invito
Valutata 5 stelle su 5

Efficient, professional and friendly service

As always Glenn is friendly, helpful and informative. He took time to explain the problems with my boiler and check my radiators and other wear and tear using the remaining of his call out time. The appointment booking system was straightforward and done easily online. I highly recommend Glenn and Uber Plumbers.

6 maggio 2017
Non scritta su invito

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