Sorted out a van for me at short notice after another supplier let me down. All smoothly organised and out of hours return is a bonus. Will definitely use again over others.
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Scopri cosa dicono le persone
Over charging for fuel by 50p a litre. Also small box with small lettering which you have to sign saying you will pay £2000 for any claim, very excessive. You can't rent the vehicle if you dont sign t... Leggi di più
I hired a van from the Southampton branch. The whole process from booking online to collecting in person was incredibly simple and straightforward. I was served by Euan who explained every detail of... Leggi di più
L'azienda ha risposto
I booked a Luton van online to move house - very easy to do. Despite feeling a little concerned that i wouldn’t get the exact vehicle I booked, I decided to trust the process. When I collected the v... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di noleggio auto
- Servizio di leasing di auto
- Agenzia di noleggio camion
- Agenzia di noleggio furgoni
Informazioni su U-Drive | Car, Van, Minibus & Truck Hire
Scritti dall'azienda
U-Drive is a family-run vehicle hire company based in the South West, with a network of locations across Hampshire, Wiltshire, Dorset, Devon, Somerset, Glamorgan, and the North West. We’ve been providing high-quality vehicles and excellent customer service since 1982. Our fleet is maintained to the highest standard, and our knowledgeable team is here to help with all your vehicle hire needs.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
Informazioni di contatto
Fancy Road, BH12 4QH, Poole, Regno Unito
- 0800 980 9966
- marketing@u-drive.co.uk
- www.u-drive.co.uk
4,5
Eccellente
6K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Brilliant car hire, I had a very good experience with them.
Good experience
7 febbraio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review and 5-star rating! We're glad you had a good experience and hope to welcome you again in the future.
Kind regards,
U-Drive Customer Service
Fantastic team at the Exeter branch
Fantastic team at the Exeter branch. I've needed to hired a vehicle a few times. Marc, Eric and Dan - superb customer service!
5 febbraio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your great review! We're delighted to hear that Marc, Eric, and Dan provided superb customer service. The Exeter team will really appreciate your kind words. We look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Super easy process and I’d checks
Super easy process and I’d checks. Staff exceptional. Manage do return back on the same day on a Sunday. Couldn’t ask for more. Definitely recommend! Thanks to Afonso as well !
2 febbraio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your fantastic review, Marcia! We're so pleased to hear that the process was easy and that our team provided exceptional service. Afonso will be delighted to receive your kind words. We appreciate your recommendation and hope to see you again in the future!
Kind regards,
U-Drive Customer Service
Great service and so convenient
Lauren was extremely helpful and efficient as she dealt with my booking, checking the car, and then making sure I was OK with the car.
I like using U-Drive as it's handy for the train from the airport. My Fiat was great to drive. All together this was, again, a very positive experience.
20 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review, Ros! We're delighted to hear that Lauren provided such helpful and efficient service throughout your booking. It's great to know you had a positive experience and enjoyed driving the Fiat. We appreciate your continued support and look forward to seeing you again!
Kind regards,
U-Drive Customer Service
Excellent service from ty
Excellent service from ty
Treated very well top man
2 febbraio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Gareth,
Thank you for your review and 5-star rating! We're glad to hear that Ty provided excellent service. We'll be sure to pass on your kind words! Hope to see you again.
Kind regards,
U-Drive Customer Service
Arrived thinking it was going to be a…
Arrived thinking it was going to be a nightmare hiring a transit van last min on a Sunday afternoon, TY took all the stress away and made it a simple and easy process.
Would recommend Poole U - Drive - 100%
2 febbraio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your review, Neil! We're so pleased to hear that Ty made your last-minute hire a stress-free experience. We appreciate the recommendation and look forward to helping you again in the future!
Kind regards,
U-Drive Customer Service
Good quality van
Good quality van, clean and well equipped. Thorough handover and made the process easy
26 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Adrian
Thanks for your review and 5-star rating! We're pleased to hear that you found the van clean, well-equipped, and the handover process smooth. We appreciate your feedback and hope to see you again!
Kind regards,
U-Drive Customer Service
TY was fantastic and very efficient
TY was fantastic and very efficient. Could also answer questions about minibus options for B license drivers.
31 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thanks for your great review and 5-star rating, Robert! We're glad Ty provided fantastic and efficient service and could help with your minibus questions. We will pass on your kind words.
Kind regards,
U-Drive Customer Service
Always used these guys....really…
Always used these guys....really helpful and polite and the hire cost is pretty good to
23 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Daniel,
Thank you for your review and 5-star rating! We're glad to hear you've always found our team helpful and polite, and that our hire costs work well for you. We hope to see you again soon.
Kind regards,
U-Drive Customer Service
U Drive Southampton
U Drive Southampton. 2nd WE in a row, they have been prompt with handling paperwork and then getting vehicle ready to take away.
25 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your great review! It's fantastic to hear that our Southampton team has been consistently prompt and efficient for you. We appreciate your continued support and look forward to helping again in the future!
Kind regards,
U-Drive Customer Service
Amazing customer service from start to…
Amazing customer service from start to finish, very convenient for when i wanted to move house! very competitive in price and service was brilliant all the way through generally couldn't recommend enough!
18 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you, Maxim, for your great review and 5-star rating! We're thrilled to hear that our service made your house move smooth and convenient, and that you found us competitive on price. Your recommendation means a lot to us—thank you for choosing U-Drive!
Kind regards,
U-Drive Customer Service
Best price from U-Drive and excellent…
Best price from U-Drive and excellent service as always from the Southampton branch, Kayleigh in particular. Will be back!
17 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Laura,
Thank you for your kind words and 5-star rating! We're thrilled to hear you received excellent service from our Southampton branch, especially from Kayleigh. We'll be sure to pass along your praise. We look forward to welcoming you back!
Kind regards,
U-Drive Customer Service
TY at Poole was incredibly friendly and…
TY at Poole was incredibly friendly and helpful. A brilliant service.
19 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for the fantastic review, Ian! We're thrilled to hear that Ty provided such friendly and helpful service. It's great to know you had a brilliant experience with us, and we look forward to assisting you again in the future.
Kind regards,
U-Drive Customer Service
Ty @ Poole very friendly & helpful
Ty @ Poole very friendly & helpful. Was allowed to warm up on radiator & supply info, good work .
3 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Andy,
It’s great to hear Ty at our Poole branch provided such friendly and helpful service (and even kept you warm!). We'll be sure to share your feedback with him. We look forward to helping you again!
Kind regards,
U-Drive Customer Service
Above and beyond
Really helpful and kind team in the office, being Kayleigh, Lauren and Harry. Advised two hours before booked time that the van was ready if we wanted to pick up earlier. Nice and clean on collection.
Very helpful with the paperwork relating to the dink I put in the Luton box.
Best rental team!!
12 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your amazing review, and 5-star rating! We're delighted to hear that Kayleigh, Lauren, and Harry provided such helpful and kind service—they’ll be thrilled to know their efforts made such a positive impact. It’s great to know the team kept you informed and made the process smooth, even with the paperwork. We look forward to assisting you again in the future!
Kind regards,
U-Drive Customer Service
Excellent customer service
Excellent customer service, particularly from Callum
8 gennaio 2025
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Robert,
Thank you for your fantastic review and 5-star rating! We're thrilled to hear about the excellent customer service you received, especially from Callum. We'll be sure to pass along your kind words to him.
Kind regards,
U-Drive Customer Service
Helpful Staff , got in , got my rental with ease
Helpful and with ease
24 dicembre 2024
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you for your 5-star review! We're delighted to hear that you found our service helpful and easy. Hope to see you again soon.
Kind regards,
U-Drive Customer Service
U-Drive saved my Christmas!
U-Drive saved my Christmas after a competitor here company let me down. Their service was friendly, efficient and very helpful. I would totally recommend. I could not fault their service!
27 dicembre 2024
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Becky, thank you for the fantastic review! We're so pleased we could step in and help when you needed us most. It’s great to hear you found our service friendly, efficient, and helpful. Your recommendation means a lot to us, and we’re delighted we could help save your Christmas!
Kind regards,
U-Drive Customer Service
Very friendly and professional service…
Very friendly and professional service from Lauren and Kayleigh, both very chatty and helpful, would recommend to a friend and will definitely use again.
28 dicembre 2024
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Thank you, Chris, for your fantastic review! It's great to hear Lauren and Kayleigh made your experience so friendly and professional – we'll be sure to pass along your kind words to them. We're thrilled you'd recommend us and look forward to welcoming you back in the future.
Kind regards,
U-Drive Customer Service
What great friendly service.
I popped in a few weeks beforehand to ask some questions about what I need to do to hire a 7.5t lorry, the staff are very helpful and talked me through the whole process. The staff are very friendly and make the whole experience easy.
Thumbs up from me.
17 dicembre 2024
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Risposta di U-Drive | Car, Van, Minibus & Truck Hire
Hi Alison,
Thank you so much for your wonderful review and 5-star rating! We're delighted to hear our team could answer all your questions and make the hiring process smooth and stress-free. Your kind words about our friendly staff mean a lot to us. Hope to see you again soon.
Kind regards,
U-Drive Customer Service
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