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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a balancer and tyre machine, balancer had an issue early on but spoke to Neil in technical and he assured me it was a simple fix sent the part out next day and talked me through it

Valutata 5 stelle su 5

Anthony has now dealt with my orders on 2 occasions, very helpful and polite and noticed our previous order ... can’t recommend more he knows his equipment from the conversation had, haven’t needed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When in the market for a leaver-less center post tyre changer I came across tyrebay direct. From my initial dealings with Ant to after sales service by Jamie (who is amazing!) I have always been impre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful & professional advise, I have been out the game for a while & Antony Yates was very sharp to help & advise me on a tricky situation. Couldn’t have asked for more he went above & beyond to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di attrezzature per autorimesse
  2. anche in
  3. Gommista
  4. Grossista di attrezzature per la riparazione di auto

Informazioni fornite da varie fonti esterne

Tyre Bay Direct stocks a huge variety of tyre consumables, tyre changing machines, wheel balancing machines, repair materials, tools and garage equipment


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

235 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(235)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

quick service

Arrived next day. Excellent service

10 settembre 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Selina. Look forward to continue doing future business with you!

Valutata 5 stelle su 5

Quick delivery

Quick delivery. Very happy

9 settembre 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Kester Look forward to continue doing future business with you!

Valutata 3 stelle su 5

Still waiting

I required all that was necessary to perform a professional tyre repair on a motorcycle tyre. Problem was not all that I required turned up. Still unable to do the repair and now having to wait another two weeks for the order to be completed. On the website it should show whether the parts are in stock at time of order . If I'd known that I would have had to wait this long I would have gone to a different supplier.

7 settembre 2019
Non scritta su invito
Valutata 3 stelle su 5

I use Tyre Bay Direct regularly and…

I use Tyre Bay Direct regularly and sometimes the delivery takes too long and I also hate the fact that there are no part numbers on the boxes of tyre weights. This is just my personal bug bear.

14 agosto 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Hello Mark, Apologise about the weight numbers! A short notice order meant to maintain stock this was left off of one run. This will be back to normal and should appear on your next order. Sorry for any inconvenience caused.

RE your slow delivery, we do aim to dispatch all orders placed by 3pm on the same day. We use DPD and if we have a correct email and mobile number you will receive automatic notifications. We do endeavour to call if for whatever reason we cannot dispatch your order as expected. We’d appreciate further information if possible on delivery to follow this up and will reach out to you.

Valutata 5 stelle su 5

Great communication

Great communication. And the product was on time and as described. Good company to deal with.

10 agosto 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Brendan. Look forward to continue doing future business with you!

Valutata 4 stelle su 5

Okay

I did have to chase up the delivery, but arrived in good condition.

18 luglio 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

All deliveries are tracked via DPD and you should receive an email with a tracking number so you can see in real time the progress of your delivery. Please do contact us though if you did not receive this information or have any other concern so we are able to investigate it further with the couriers. Our apologies again for this delay.

Valutata 1 stelle su 5

poor service

not all my first order was in stock and still waiting on second complete order. Had to contact to find out what the hold up was as hadn't heard anything from the the supplier. Am having to wait 2 weeks for items to hopefully be in stock.

16 luglio 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Hello Patrick,
A member of the team tried contacting you multiple times with regards to the parts of your order which were delayed but unfortunately could not get ahold of you. We also received no reply to our email regarding the issue. We are sorry this was not able to be resolved quicker but please do call back at your earliest convenience to further discuss a fair resolution for your next order.
Jamie-Leigh

Valutata 5 stelle su 5

Best prices

Best prices. Efficient delivery.

7 luglio 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Richard. Look forward to continue doing future business with you!

Valutata 1 stelle su 5

packaging is inadequate

19 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

We sincerely apologies for the inconvenience caused and thank you for submitting images of the box. All of our parcels are picked, packaged and shipped the in the same way, which has never caused issue before. We will be communicating with our couriers to investigate the damage caused to your delivery immediately.

Valutata 5 stelle su 5

Great service

Great service, too many follow up e mails.

Phil Joyner

15 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Philip. Look forward to continue doing future business with you!

Valutata 5 stelle su 5

I find tyre bay direct a five star…

I find tyre bay direct a five star service , easy to use site and staff very prompt and friendly

11 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Niall. Look forward to continue doing future business with you!

Valutata 4 stelle su 5

Reliable and good quality product

Reliable and good quality product. Well priced as you would expect from Tyre Bay Direct. Delivery was faster than expected.

11 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Wayne. Look forward to continue doing future business with you!

Valutata 3 stelle su 5

Not very good only part delivery turned…

Not very good only part delivery turned up after been told goods were in stock

11 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Hi Andrew. We have record from our customer service team contacting you regarding the delayed products. We sincerely apologies for any inconvenience this may have caused & these products will be with you within the next week as discussed. Best Regards

Valutata 5 stelle su 5

Very quick to deliver

Very quick to deliver, within 24 hours. Excellent on price.

8 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Glenn. Look forward to continue doing future business with you!

Valutata 5 stelle su 5

after sale support

As always this company provide great service had my equipment for 8 years now never a problem even now there after sales is 100% phone Friday for some advice always willing to help thank you so much for all your help

8 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback. Look forward to continue doing future business with you!

Valutata 5 stelle su 5

Excellent service and delivery…

Excellent service and delivery certainly be using your company again.

5 giugno 2019
Non scritta su invito
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Risposta di Tyre Bay Direct

Thanks for your feedback Brian\Pam. Look forward to continue doing future business with you!

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