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Scopri cosa dicono le persone

Valutata 5 stelle su 5

5* plumber! Tom took on a complex job and persevered through multiple challenges, researching and coming up with clever creative solutions. A huge thank you, I am extremely grateful! Tom and his team... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Replaced kitchen tap with new style - very impressed by the professional service, work was done to highest standard and nice and tidy, good comms and fair price. Highly recommend.

L'azienda ha risposto

Valutata 5 stelle su 5

A thoroughly professional job carried out with attention to detail. A very pleasant plumber with a friendly attitude. Fair pricing, would recommend TWPlumb to anyone.

L'azienda ha risposto

Valutata 5 stelle su 5

Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Idraulico
  2. Ingegnere del gas
  3. Servizio di installazione gas
  4. Ditta specializzata in riscaldamento

Scritti dall'azienda

TW PLUMB is a local plumbing and heating company based in Isleworth. I have traded as a sole trader in the local area for over 20 years providing my services to your friends and neighbours and am currently trying to dive into the digital age and extend my reach beyond word of mouth. Our website is new and you will be able to tell that it was born of a middle aged plumber. Bare with us while we evolve. We provide services to the local area including - but not limited to - central heating installations, central heating maintenence, central heating repairs (boiler breakdowns). Gas appliance installations, gas appliance maintenence, gas appliance repairs. Plumbing Installations, plumbing maintenence, plumbing repairs. We pride ourselves on being honest, reliable, punctual, and completing any job - no matter how small or large - to a very high standard. We always aim to 'do it once, do it right'. We are fully insured for your protection and ours. We are Gas Safe registered (521118) which can be verified at https://www.gassaferegister.co.uk. Areas we cover include: Hounslow, Isleworth, Brentford, Chiswick, Kew, Richmond, Osterley, Hanworth, Bedfont, Feltham, Whitton, Twickenham,Teddington, St Margarets, Ashford, Staines, Harlington, Southall, Hampton


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

25 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A thoroughly professional job carried…

A thoroughly professional job carried out with attention to detail. A very pleasant plumber with a friendly attitude. Fair pricing, would recommend TWPlumb to anyone.

13 maggio 2026
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Risposta di TW PLUMB

Thanks for the great review Mr Jones, and for taking the time to provide it. We are glad that you were satisfied with the leaky radiator valve replacement and the kitchen tap replacement at your property in hounslow. We look forward to seeing you again in the future, for all your plumbing and heating needs.

Valutata 5 stelle su 5

Brilliant all round

They were brilliant from first call to his service. Helped me in a time of need and for a reasonable price too. Very good service all round.

10 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

5* Plumber

5* plumber! Tom took on a complex job and persevered through multiple challenges, researching and coming up with clever creative solutions. A huge thank you, I am extremely grateful! Tom and his team were lovely and good to have around while they completed the work. Incredibly neat job, to the mm, in a challenging small space. I would highly recommend TW Plumb to everyone!

24 marzo 2026
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Risposta di TW PLUMB

Hi Charlotte, thank you so much for your great review. The unvented water heater installation was a little more challenging than usual, but we got it done. I look forward to returning to Twickenham next year for the annual service.

Valutata 5 stelle su 5

New kitchen tap

Replaced kitchen tap with new style - very impressed by the professional service, work was done to highest standard and nice and tidy, good comms and fair price. Highly recommend.

28 aprile 2026
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Risposta di TW PLUMB

Thanks for the great review Rosie, and thanks so much for taking the time to provide it.
We are glad that the kitchen tap installation was completed to your satisfaction. Don't forget to call us in the future if you need a plumber in Isleworth

Valutata 5 stelle su 5

Faultless Service

After a sudden leak from my boiler, Tom came the same day and diagnosed the problem, bought the spare part required and came back and installed it. Problem solved. I couldn’t have asked for a better service and at a reasonable price.

19 gennaio 2026
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Risposta di TW PLUMB

Very happy to have helped you James, and look forward to seeing you again in the future.
Thanks so much for the great review too!

Valutata 5 stelle su 5

Great service

Great service. Tom arrive arrived on time, quickly identified the issue and explained everything clearly before starting the work. The repair was done efficiently and to a high standard.

20 dicembre 2025
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Risposta di TW PLUMB

Thanks for the great review Mark. We really appreciate you taking the time to provide it too.
We hope to see you again in the future.

Valutata 5 stelle su 5

Leaking cistern repair

Tom was quickly able to offer a convenient time to complete the repair. He was on time, efficient and the bill was very reasonable and as per the estimate.

9 dicembre 2025
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Risposta di TW PLUMB

Thanks for taking the time to provide a great review Dan. We are really glad that you were happy with our service, and look forward to seeing you in the future.

Valutata 5 stelle su 5

Boiler issue

The pressure of my boiler was low, Tom suggested to replace the thermostat, since then the house is even warmer than before! Happy days!!

30 ottobre 2025
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Risposta di TW PLUMB

Thanks for the great review Severine. We're really happy to have assisted with your problem, and look forward to seeing you again in the future.

Valutata 5 stelle su 5

Trustworthy

Great efficient, fair and friendly plumber. Tom has done multiple jobs for me now and has always given a fair price and great service. Highly recommend, James

2 dicembre 2025
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Risposta di TW PLUMB

Thanks for taking the time to provide a great review James. We're very glad that you are happy with our services and look forward to seeing you again in th future.

Valutata 5 stelle su 5

Great pre service

Great pre service , looked at job , spot on quote and then went beyond , An A+ plumber and a great guy what's not to like, A++++ you will not be disappointed Thank You

28 novembre 2025
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Risposta di TW PLUMB

Thanks for taking the time to provide such a great review Malcolm. I hope to see you again in the future.

Valutata 5 stelle su 5

Tom responded quickly and efficiently…

Tom responded quickly and efficiently to a replace a broken thermostat. Much appreciated.

21 novembre 2025
Non scritta su invito
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Risposta di TW PLUMB

Thanks for taking the time to provide this 5 star review. We look forward to seeing you again in the future.

Valutata 5 stelle su 5

Professional, helpful and well priced.

Tom was professional, efficient, helpful and sorted out my gas and oven installation issues. Great communications, punctual and well priced. Would definitely recommend 👍🏻

27 novembre 2025
Non scritta su invito
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Risposta di TW PLUMB

Thanks for the great review Claire and for taking the time to write it. We are glad that you were happy with the service provided and look forward to seeing you again in the future

Valutata 5 stelle su 5

Fast, excellent service

Tom got to my elderly mum's house very quickly and when he said he would, made her feel comfortable (she said he even took off his shoes!), fixed both issues really quickly and then tidied up after himself. He was super professional and friendly throughout and I've definitely saved his number for next time. Highly recommended - thanks Tom.

24 novembre 2025
Non scritta su invito
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Risposta di TW PLUMB

Thanks for the great review Chris. We appreciate you taking the time to provide it too. We're very happy that you were satisfied with our services and look forward to seeing you in the future.

Valutata 5 stelle su 5

Installation of a Replacement Electric Shower

Three plumbers were contacted regarding the job. One couldn't be bothered to undertake a site survey or provide a quote, the second did attend the site and provided a quote which was excessive, ambiguous, and required an upfront 50% deposit. TW Plumb did undertake a site survey, looked at the old unit in some detail and provided a quote which did not require a deposit. After a date was agreed, TW Plumb attended site on time, and did the job. The work area was managed well, with floor coverings laid. Unforeseen issues during the installation were addressed and dealt with within the quoted price, and the site was left in a clean and tidy state. Documentation was provided at the end of the process.

23 ottobre 2025
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Risposta di TW PLUMB

Thank you for the great review Mr Lindsay, and for taking the time to provide it. We hope to see you again in the future for your plumbing and heating needs.

Valutata 5 stelle su 5

Brilliant plumber

Brilliant plumber, turned up on time, knew exactly what he was doing, and got everything sorted quickly. Top-quality work and really trustworthy.

10 ottobre 2025
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Risposta di TW PLUMB

Thanks for the great review, and for taking the time to provide it. we are very glad that you were happy with the service provided and hope to see you in the future.

Valutata 5 stelle su 5

Went out of his way to complete the job…

Tom went out of his way to complete the repair. Having almost completed the work, he discovered an issue, and returned a faulty purchase back to B&Q and found a replacement, then fitted that. This was his last job on a Friday night so not only did he need to deal with busy traffic, the repair also took up some of his weekend. Very impressed.

3 ottobre 2025
Non scritta su invito
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Risposta di TW PLUMB

We are really happy to have provided the assistance you needed. Also very grateful for the great review. Hope to see you again.

Valutata 5 stelle su 5

Reliable, trustworthy & timely response

Tom recently resolved a washing machine leak in my own home, having helped me previously resolve a number of issues in properties I manage. He is very reliable, trustworthy, provides a timely response and really knows what he is doing. I have no hesitation in recommending him.

16 febbraio 2025
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Risposta di TW PLUMB

Thanks for the great review Marion

Valutata 5 stelle su 5

Great Service

Tom provide prompt and effective service. Clearly identified the issue and guided me through the escalation process for getting Transco involved. I highly recommend his service.

11 febbraio 2025
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Risposta di TW PLUMB

Thanks for the 5 star review. We are glad to have been able to provide assistance.

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