The staff are fabulous, as always. This is one customer service desk I'm not worried about ringing. There were glitches on the website when I tried to make a timely renewal application which meant I... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent work by Rory Wait on phone not too long Compared to others Was very patient And very respectful Checked with a colleague to ensure compliance as our problem (self inflicted o believ... Leggi di più
L'azienda ha risposto
I simply re-applied for my Tyne Tunnel Disability exemption by sending a scan of both side of my blue badge and have had it renewed for another 12 months. I dont know why its just for 12 mths as I'm... Leggi di più
L'azienda ha risposto
TT2 got on touch .I made an error in applying for my Blue badge exemption pass and corrected it and returned the correct one by email. In less than 24 hours they accepted it and issued my pass.If all... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informazioni di contatto
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Regno Unito
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Eccellente
3667 recensioni
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to do staff very helpful Thankyou…
Easy to do staff very helpful Thankyou very much
2 aprile 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Morris,
Thank you for your review. We are glad to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Not being very technical
Not being very technical
i found the process easy
25 marzo 2026
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Risposta di Tyne Tunnels
Hi Carol,
Thank you for your review. We are pleased to hear you found your exemption application process easy.
TT2 Customer Experience Team
Iff you make a mistake it's simple to…
Iff you make a mistake it's simple to rectify and they are always happy to help
2 aprile 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Keith,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent to deal with
Excellent to deal with, renewed on line with no problems great service
2 aprile 2026
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Risposta di Tyne Tunnels
Hi Jim,
Thank you for your review. We are happy to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Thank you for the kind reminder.
I think I am so grateful for the reminder that I need to renew the Blue Badge Exemption with a 4 week notice. This gave me time to photograph the new Blue Badge front and back as part of the application process.
2 aprile 2026
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Risposta di Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Seamless procedure
Seamless procedure. It took very little time to complete the application process.
21 marzo 2026
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Risposta di Tyne Tunnels
Hi Glynne,
We appreciate your review. It is great to hear you found your exemption application process seamless. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
SIMPLES !!!
Very easy to renew my Blue badge application.
Clear helpful information and great communication during process.
1 aprile 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Kathleen,
We appreciate your review. It is great to hear you found your exemption application renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
expiration dates
they monitor the relevant information and then send you prompts when to renew
1 aprile 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Sylvia,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Renewal was easy to perform
Renewal was easy to perform, with emails along the way.
30 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Bill,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Risposta di Tyne Tunnels
Hi Michael,
Thank you for your review. Our team is always working hard to provide a quick and easy service.
TT2 Customer Experience Team
Nothing a problem
When I couldn't process my application on line
I contacted TT2 who wers very attentive pleasant & helpful
Thx
4 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Lyn,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Fantastic Customer Service
I went to renew my Blue Badge on line and unfortunately entered the incorrect account number. I rang them direct to explain what I had done. I spoke to a gentleman called Angus who could not have been more helpful and understanding. He took the time to sort it all out for me and to reassure me that it was not a problem and he was there to help. Thank you Angus for going the extra mile.
19 marzo 2026
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Risposta di Tyne Tunnels
Hi Dorothy,
Thank you for your review. We are glad to hear Angus was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Had problems with renewal form not…
Had problems with renewal form not being able to upload so contacted tt2 and the operator was more than helpful and sent me an attachment to complete and return which solved my issue
Thank you very much
26 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi James,
We appreciate your review. It is great to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Happy with Customer service help
Happy with Customer service help, thank you 😊👍
16 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Jacqueline,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Application for Tyne tunnel…
From start to finish the service was excellent. It took less than 14 days. Which i thought was good
26 marzo 2026
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Risposta di Tyne Tunnels
Hi Paul,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very good service and prompt service
Very good service and prompt service
26 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Kevin,
We appreciate your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
This company was very professional and…
This company was very professional and helped me sort my problem out very quickly. Brilliant service
26 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Malcolm,
Thank you for your review. We are pleased to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Process for renewal is straight forward…
Process for renewal is straight forward and easy to follow. Had to clarify something and staff were very helpful.
13 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hi Michael,
We appreciate your review. It is great to hear you found your exemption renewal application easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Charged for a crossing I didn't make
Traded in my car 28th February 2026 as part of my new car purchase. I then received a notification of my old vehicle going through the tunnel which had been taken from my account balance. The new owner then clearly added the car to their account as I got a further notification stating this vehicle had been removed from my account. I have requested a refund as I was not the registered keeper and TT2's answer is essentially - no we can't do that sorry. Which is utter nonsense. Just further examples of this companies greed since the automated system was introduced. They've made somewhere between £25-40 million in fines, accounting for 24% of their total revenue. Distgusting company preying on drivers.
I avoid the tunnel at all costs as I'd rather add 5 minutes to my journey than pay these bandits. They're just as a bad as the car park operators.
17 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
We are sorry to hear about your experience. Pre-paid accounts are self managed, and are linked to individual VRMs. VRMs can only be associated with one account at a time. If the VRM remains on an account after sale/trading of a vehicle, then toll will still be deducted for passages.
TT2 Customer Experience Team
excellent service
25 marzo 2026
Non scritta su invito
Risposta di Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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