Our trip to Costa Rica was organised by Alex. Alex was great, very knowledgeable about the various destinations we were visiting and made some valuable suggestions in terms of locations, accommodation... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Eine perfekt organisierte Reise in ein wunderbares Land, das seine Schönheit mit den Reisenden teilen möchte, ohne seine Seele zu verlieren. Kat Dougal von Tribes hat einfühlsam versucht herauszufind... Leggi di più
L'azienda ha risposto
Just returned from a fantastic 2 week holiday in Tanzania & Zanzibar that was arranged for us by Christine; it was everything and more that we had hoped the trip would be. I had been recommended t... Leggi di più
Tribes is an easy company to work with. Delivered a first class experience, a tailor made safari in Zambia which exceeded all our expectations. This was our second holiday booked through them and we... Leggi di più
Dettagli dell'azienda
Informazioni su Tribes Travel
Scritti dall'azienda
Discover the world with Tribes Travel
Why travel with Tribes?
The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.
Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.
We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.
We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.
Informazioni di contatto
Regno Unito
- www.tribes.co.uk
4,8
Eccellente
243 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Sold a holiday of a lifetime but…
We were sold a holiday of a lifetime but this was not our experience. We had some issues on this holiday which Tribes have not chosen to contact us about since we returned. They were not interested in hearing our feedback, v poor communication. There was no point arranging our holiday through this company as there was little benefits to doing so, each stage was marred by some issue with hotels etc. When things started to go wrong they were dismissive of our concerns. Overall extremely disappointed, would not recommend.
5 agosto 2025
Non scritta su invito
Risposta di Tribes Travel
Thank you for your feedback and I am sorry to hear this trip did not live up to the expectations that had been set. Feedback is incredibly important to us, both positive and negative. We always pass the information back to our partners on the ground so they can investigate and we can respond accurately. Sometimes this can take longer than we hope as we wait for a response from a hotel or a tour operator. I have responded to your email in detail, but I am sorry it took longer than planned.
We are consistently amending our trips based on our customers feedback, so thank you for taking the time to send over your experience of the trip.
Charlie and the team at Tribes.
Tribes planned an amazing Safari for us…
Tribes planned an amazing Safari for us in Botswana. The planning process was extremely easy and hassle free. Tribes put together an incredible itinerary for us and booked everything. While we were away, everything ran seamlessly with absolutely no stress for us. i would highly recommend Tribes and would definitely use them agaiin.
8 settembre 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for the recommendation and 5 star feedback Ellen, we really appreciate it. I am so glad you had such an amazing time in Botswana, its a wonderful country.
Hopefully see you for your next adventure!
Charlie and the team at Tribes
A pleasure to work with Christine…
A pleasure to work with Christine planning our trip to Zimbabwe and Botswana. We had already been in touch with another well known travel company who ignored our budget requirement. Christine listened carefully and came up with what was an excellent value itinerary in a very expensive country. She assured us it would a fabulous holiday and indeed it was staying in Victoria Falls and three safari camps in Botswana with the very best saved till last. Truly a holiday to remember. This was the third time we have used Tribes over admittedly a long period and can't fault them.
7 settembre 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks for the 5 star feedback Tim, it is much appreciated! Chris really listens to her customers and always delivers based on their expectations. It looks like a great trip you booked! I am really glad it ended up being as fabulous as Chris predicted.
Hopefully see you for your next adventure!
Charlie and the team at Tribes
A fantastic experience from planning to…
A fantastic experience from planning to taking the trip. Chris put together a fantastic itinerary and was very helpful when I needed to make some last minute alterations.
10 settembre 2025
Risposta di Tribes Travel
Thanks for the 5* feedback Chris. I am so glad to hear it all went to plan. Chris is so attentive when anything needs changing at the last minute.
Hopefully see you for your next adventure!
Charlie and the team at Tribes!
Tanzania
Chris and the team organised a perfect trip to Tanzania for our family. Chris considered all our requests and was always on hand to provide expert advice if necessary. Our safari was planned to perfection leading to a totally stress-free experience. With multiple hotels, trips and transfers planned, every detail was organised in advance - all we had to was be in the right place at the right time! Our guides and lodges in Tanzania were outstanding. We would highly recommend Tribes and look forward to using them again in the future.
10 agosto 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for the 5 stars and recommendation, it really is appreciated! I just took a look at your itinerary, what a trip, very jealous! I am so glad to read the guides and the lodges were outstanding. Chris will be thrilled with the feedback, she puts a lot into these trips to make sure they are perfect!
See you for your next adventure!
Charlie and the team at Tribes
Reassuring travel advice with integrity
Extremely impressed with this company's ethos as regards assisting one in selecting an appropriate holiday.
Very patient, honest advice given initially by Will and followed up by Chris. Amazing customer service!
Felt so reassured that the right safari was chosen, can't wait!
Thank you
15 agosto 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for the 5 stars Richard! Will and Chris really know their stuff, I am sure you will have a great trip! I was in Botswana earlier this year, there really is nowhere like it! Have a great time and looking forward to the feedback when you get back.
Charlie and the team at Tribes
Peru: on the trail of the Inca
We've now used Tribes Travel for two holidays to Latin America and can't fault them. This time (Aug 2025) we travelled to Peru, and what can I say?
From the moment we first contacted them, Alex was absolutely brilliant. He understood all our needs and asked the right questions to allow him to plan a superb holiday.
Once there, everything went to plan.
The accommodation was superb - luxury rooms in the cities, comfortable lodges in the rainforest.
The guides were all excellent - very knowledgeable.
The holiday was a mix of culture (Machu Picchu is mind-blowing, the other Inca and colonial sites were awesome), geography (Lake Titicaca, Colca Canyon, the altiplano) and birdwatching (several dream birds seen, including Inca Tern, Andean Condor, Hoatzin, displaying Andean Kock-of-the-Rock - apologies for the spelling, the correct name is apparently inappropriate).
Although there were early mornings (a necessity to beat the crowds or see the best wildlife) and a lot of travelling, the pace was just right, with time to relax in the evenings.
The food was superb too, whether eating in the hotels or heading into a local restaurant.
I highly recommend booking a Tailor-made holiday with Tribes Travel.
10 agosto 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for trusting us with another holiday to Latin America and the recommendation, we really do appreciate it! Alex is a real superstar for Latin America. I am really glad you mentioned the guides as well, we only work with the best partners on the ground to look after our customers. Looking at your itinerary, it really looks like you saw the best of Peru!
Thanks again for the 5 stars, and hopefully see you again for your next adventure!
Charlie and the team at Tribes
Great company. Would recommend.
Great company. Good to actually speak to a person who was helpful and answered questions before we went. They helped with my itinerary. All things went very smoothly in Costa Rica,transfers were good and on time or early, the hotels were great and we had a fantastic holiday.
29 agosto 2025
Risposta di Tribes Travel
Thanks so much for the recommendation and 5 star feedback Frances. Alex really knows his stuff when it comes to Costa Rica, he is a true specialist. It makes all the difference when you speak to someone who knows the destination inside out. It can turn a good holiday into a great one. I am so happy to read that you had a fantastic holiday.
Hopefully see your for your next adventure!
Charlie and the team at Tribes
Great knowledge of the destination, with the right links to local experts
Tribes curated a brilliant itinerary for our adventure to Northern Peru. They were the right partner to design our holiday and showed the best knowledge of our destination.
Our trip was perfectly organised and everything went as planned.
6 agosto 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for the 5 star feedback Mark. Northern Peru has so much to offer with less crowds. We really love putting together these types of itineraries. I am so glad to read that everything went as planned and that the team curated a brilliant itinerary for you.
Hopefully see you for your next adventure!
Charlie and the team at Tribes
5 stars says it all. Excellent company from start to finish.
Really well supported and guided by an excellent company. Not a single complaint.
14 agosto 2025
Risposta di Tribes Travel
Thanks for the 5 star feedback Richard, much appreciated! I am very happy to read that you felt so well supported and guided.
See you for your next adventure!
Thanks
Charlie and the team at Tribes
Family holiday
From our brief, tribes planned and then tweaked an amazing celebratory holiday for our family. Would recommend!
12 agosto 2025
Risposta di Tribes Travel
Thanks so much for the 5 stars Rob and the recommendation, I am really happy to read that we delivered for your celebratory family holiday.
See you for your next adventure!
Thanks
Charlie and the team at Tribes
Fabulous Tanzanian Safari from Tribes!
Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they could talk clearly about pros and cons of lots of aspects of safari and gave me great confidence we'd be heading on a fabulous adventure. Such an amazing trip we'd love to be able to go again! Thanks Tribes!
4 agosto 2025
Risposta di Tribes Travel
Thanks so much for the lovely feedback Sara, I know Will was really chuffed to hear how well it had gone. I am really glad you mentioned talking about the pros and cons, Will's knowledge of working as a safari guide in Africa really helps him tailor these trips. So much thought and consideration goes into these trips so I am glad you all loved it.
See you for your next adventure!
Charlie and the team at Tribes
Great choices for our stays
Great choices for our stays.
Great transfers and activities.
31 luglio 2025
Risposta di Tribes Travel
Thanks for the feedback Jill, it is much appreciated. I am really happy to read that you enjoyed all the options we put together for your tailor-made trip.
We always strive for 5 stars, so if there is anything we could have done better, please let us know!
Hopefully see you for your next adventure,
Charlie and the team at Tribes
perfect
Perfect holiday planned by a superb agent for a first class company who was kind thoughtful and very capable throughout the whole process
25 luglio 2025
Risposta di Tribes Travel
Thanks so much for the warm feedback! It is really nice to read the words kind and thoughtful, both words I would use to describe all my colleagues!
Hopefully see you for your next adventure!
Charlie and the team at Tribes
Everyone at Tribes Travel was…
Everyone at Tribes Travel was knowledgeable and helpful. As a result our holiday was a fantastic experience
29 luglio 2025
Risposta di Tribes Travel
Thanks so much for the 5 star feedback Nick, its much appreciated. I am really glad to hear you had a fantastic time.
Please think of us for your next adventure!
Charlie and the team at Tribes!
Everything we hoped for and more
We had wanted to plan a trip to Costa Rica for a long time as a family of 4, with our two teenage boys (15 and 18). Arturo and Tribes made the whole experience stress free. The WhatsApp service whilst there made it easy to check things, all guide and drivers really friendly and well informed, was like clockwork. The planning of the trip was great with help and support to make sure we all got what we wanted with nature, wildlife, adventure and chill time at the beach at the end of the trip. We had not done anything like this as a family before and the support and planning made us feel confident and reassured. Thank you so much for helping us have an amazing holiday that we will treasure forever.
21 luglio 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for the wonderful feedback and you are more than welcome, it's lovely to hear that you made made memories that you will treasure forever. Nature, wildlife and adventure is what Costa Rica is all about! I will pass your feedback onto Arturo who will be thrilled to hear how well it went.
Hopefully see you for your next adventure, maybe Peru next?
Charlie and the team at Tribes
Costa Rica. An extremely well formulated and…
An extremely well formulated and seamlessly executed itinerary. Locations were carefully chosen to provide the best and most diverse experience given the limited time available. Transfers occurred on time and in themselves provided additional insights and opportunities to view the rich and varied eco-systems and wild-life of Costa Rica. The Arenal Manoa and Monteverde Lodge hotels were outstanding in their own right
16 luglio 2025
Risposta di Tribes Travel
Thanks so much for the 5 star feedback Keith, I am so happy to hear that everything went to plan and and we planned an itinerary that made the most of the limited time you had. Everyone has different requirements but we pride ourselves on tailoring each trip to give everyone their best possible experience.
Please think of us for your next adventure!
Charlie and the team at Tribes
Beautiful Peru
We dealt with Arturo from the start- he was very helpful and knowledgeable regarding suggestions for our itinerary. It was thoughtfully planned, with regards to the altitude, with our start in Sacred Valley, and end in Puno, Lake Titicaca. They were always on hand to provide prompt replies to my endless questions. The guides we had in Peru were outstanding and provided us with great explanations and were able to answer all questions. All the hotels booked were great, and some were oustanding. A message was sent every night detailing our next day's trip, and everyone was always punctual and polite. This all helped to make our bucket list trip to Peru one of the best that we have had. We are so impressed with this company, and their attention to a personable service.
6 luglio 2025
Risposta di Tribes Travel
Thanks so much for the wonderful feedback Anita, I am really happy to hear that your trip to Peru was one of the best you have had. Arturo is a true Peru specialist, as well as being extremely personable. Acclimatising to the altitude is so important, so we do always recommend trips that build up as the trip goes on.
Thanks again for using us for your bucket list trip!
Please think of us for your next adventure!
Charlie and the team at Tribes
A memorable visit to an incredible country
The planning of our trip was fab. However, as we got nearer the trip the support felt more light touch than I was comfortable with. We only had 10 days before we left, but when we went to book seats there were none available in our class of travel, it cost another £2,893 for a flights. This was a massive uplift. Also I had been very clear about being disabled, but our 3rd hotel was on a very steep cliff and I couldnt actually get to our suite. It was a humiliating experience although both Tribes and the hotel tried to make things better with a gesture of good will.
I still give it 4 stars mainly on account of one of our private drivers who taught us more about Costa Rica in 6 hours than we learnt across the entire 10 days. He is a hidden gem. Also all hotels were excellent, authentic in their decor with wonderful personnel.
7 luglio 2025
Risposta di Tribes Travel
Thank you so much for your review Trudi and for sharing your experience. We're really pleased to hear that you enjoyed the hotels and found the service from one of your drivers particularly memorable – we know how much these personal touches can enrich a trip.
We’re sorry to hear that a few elements of your trip didn’t meet your expectations. Your booking was confirmed just 10 days before departure, and we worked closely with you during that time to get everything in place as smoothly as possible. Having spoken with our Costa Rica team, I understand you were in contact right up until you departed.
Regarding the flight, I assume you upgraded the flight for that cost? I know you were looking to book extra leg room seats, but unfortunately when booking a trip 10 days out, it makes it much harder to book those seats as they often get booked up early. There would still have been seats in your class, though the airline may have removed the seat map and allocated at the airport, which is out of our control unfortunately, airlines will sometimes do this for very busy flights.
We took your mobility needs into account throughout the planning, and we’re genuinely sorry the final hotel presented an unexpected challenge. As soon as we were made aware, we arranged a complimentary upgrade to a more accessible suite, covered dinner, and offered a spa treatment to try and make things more comfortable.
We always aim to be proactive and thoughtful in our service, and while we regret that parts of your experience caused frustration, we’re glad you still found much to enjoy in Costa Rica. Thank you again for travelling with us – we’d love the chance to help with a future adventure, with your comfort and preferences even more front of mind.
Charlie and the team at Tribes
Travelling on safari at the age 78
Travelling on safari at the age 78. This company made all our transitions,travel arrangements etc. super easy. Would most certainly use them again.
25 giugno 2025
Non scritta su invito
Risposta di Tribes Travel
Thanks so much for the 5 star feedback Mary and I am really glad to hear that everything was super easy. I hope I am still going on safari at 78, age after all is only a number!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.