Travelsure we found great to deal with . However there underwriters the Davies group are not .When making our first ever claim due to a holiday disaster that sadly happened , found them to be unprofes... Leggi di più
L'azienda ha risposto
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I am writing this review to share a very upsetting experience my family had with Travelsure. We booked a holiday through this company and completed all the necessary arrangements in advan... Leggi di più
L'azienda ha risposto
Faz always provides outstanding service. I have no need to search elsewhere. A quick call, explanation of my requirements and Faz gets back to me with the best options, explaining each and everyone.... Leggi di più
L'azienda ha risposto
We paid for a holiday and they do not answer our phone calls and it seems they are just take our funds , It seems they are scammers . Do not deal with him at all
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Why do our clients adore us? Since 2017, we've been providing the most dependable travel solutions from London to all corners of the globe, and we've earned a lot of people's trust. Our customers can rely on us for entire travel solutions, leaving them with nothing to do but pack their bags and arrive in style! Why book with Travelsure Travel? Price Match Guarantee Low / No fee on credit & debit card transactions Exclusive deals for hundreds of destinations 24/7 assistance by Travel Experts ATOL Protected Low deposit
Informazioni di contatto
Unit 2 350 Ilford Lane , IG1 2LX, Ilford, Regno Unito
- 020 3002 7860
- flights@travelsure.uk
- www.travelsure.uk
1,8
Scarso
21 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Risposta di Travelsureuk
We take customer feedback seriously, but we cannot identify a booking or customer in our records that matches the experience described in this review. We also dispute the account given here.
We have asked Trustpilot to review whether this post relates to a genuine experience with our company. If you did book with us, please contact us privately through Trustpilot with your booking reference, rental dates and the name used for the reservation. We will investigate promptly and respond to the specific concerns raised.
We care about fair treatment of our customers and welcome the opportunity to resolve any genuine complaint.
Would you kindly therefore requested to remove your Negative Review as it has an Impact on our company. Hi, We would apprecite if you would delete your negative review, as we are not associated with any of your travel arrangments. Perhaps you can review the company with whom.you have booked with. Thanks
I am writing this review to share a…
I am writing this review to share a very upsetting experience my family had with Travelsure.
We booked a holiday through this company and completed all the necessary arrangements in advance. Everything seemed confirmed, and we were looking forward to our trip. However, when we arrived at the airport, we were shocked to be told that there were no tickets booked under our names.
At first, we thought it was a misunderstanding. We tried to resolve the issue at the airport, but after speaking with the airline staff, they confirmed that there was absolutely no booking in their system for us. This left us completely stranded.
This situation turned into a disaster, especially because we were traveling with three children. Imagine being at the airport with your family, expecting to go on holiday, only to find out that your trip doesn’t exist. It was stressful, confusing, and extremely upsetting for all of us.
We attempted to contact Travelsure immediately to understand what had happened, but we received no response at all. Even now, we are still waiting for an explanation or any form of accountability.
This experience has caused us not only emotional distress but also financial loss and disruption to our plans.
I strongly advise others to be very cautious when dealing with this company. Based on our experience, the lack of communication, reliability, and responsibility is completely unacceptable.
26 marzo 2026
Non scritta su invito
Risposta di Travelsureuk
We take customer feedback seriously, but we cannot identify a booking or customer in our records that matches the experience described in this review. We also dispute the account given here.
We have asked Trustpilot to review whether this post relates to a genuine experience with our company. If you did book with us, please contact us privately through Trustpilot with your booking reference, holiday dates and the name used for the reservation. We will investigate promptly and respond to the specific concerns raised.
We care about fair treatment of our customers and welcome the opportunity to resolve any genuine complaint.
We paid for a holiday and they do not…
We paid for a holiday and they do not answer our phone calls and it seems they are just take our funds ,
It seems they are scammers .
Do not deal with him at all
17 marzo 2026
Non scritta su invito
Risposta di Travelsureuk
We take customer feedback seriously, but we cannot identify a booking or customer in our records that matches the experience described in this review. We also dispute the account given here.
We have asked Trustpilot to review whether this post relates to a genuine experience with our company. If you did book with us, please contact us privately through Trustpilot with your booking reference, rental dates and the name used for the reservation. We will investigate promptly and respond to the specific concerns raised.
We care about fair treatment of our customers and welcome the opportunity to resolve any genuine complaint.
Travelsure we found great to deal with…
Travelsure we found great to deal with . However there underwriters the Davies group are not .When making our first ever claim due to a holiday disaster that sadly happened , found them to be unprofessional, incoherent and totally inconsistent, they even compensated us with a paltry amount to say sorry for there inefficiencies. Beware if you need to claim! !
3 agosto 2024
Non scritta su invito
Risposta di Travelsureuk
1. You are NOT our Client.
2. We are not insurance brokers.
3. We don't have a renewal department.
4. We don't have a claim's department.
5. We are a Reputable & Trusted Travel Agency .www.travelsure.uk
Matter escalated to TrustPilot for the removal of this defaming review and also reported to the Commission of Marketing Authority (CMA).
Perfection
Amazing from The beginning answered all my questions and put my mind to ease will 100% return all the time
3 agosto 2023
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Great service
5 settembre 2023
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Reliable & friendly
Reliable, friendly & value for money with good customer support service.
10 giugno 2023
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Being well looked after 5*
Being well looked after. Friendly and very helpful. Well definitely use again and again.
14 luglio 2023
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind review, we look forward to serve you again!
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
I had very gud experience and they are…
I had very gud experience and they are very friendly they helped me a lot .
Thanks
26 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Very reliable
Very reliable, friendly and value for money services.
23 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Amazing service
Amazing service, definitely recommend this company.
They found me a great deal for my holiday.
I found Travelsure very reliable and professional.
22 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Excellent customer service
Excellent customer service. Highly recommend and great value for money.
22 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Booked my honeymoon & Umrah package…
Booked my honeymoon & Umrah package with Travelsure.
Very quick, polite & efficient service.
Would definitely recommend.
5/5
22 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Outstanding customer service
Faz always provides outstanding service. I have no need to search elsewhere. A quick call, explanation of my requirements and Faz gets back to me with the best options, explaining each and everyone. He goes out of his way to make sure I make the right decision and shows a genuine care which I’ve not seen elsewhere. I thought his personal touch was for me only as a regular of his but I’ve seen first hand how he treats all his clients.
Look no further than Flitesure for your travel requirements.
I’d give more stars if possible!
13 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Happy customer
Travelsure have been amazing and always ready to help at short notice. I am so pleased with their service and can always rely on their friendly and accommodating team.
11 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
The travel sure team were amazing
The travel sure team were amazing, our needs were quite complicated as Umrah with a disabled person has many challenges, but Alhumdulillah the accommodation and transfers were just fantastic SubhanAllah. Allowing us to have the most spiritual Umrah possible. Knowing that we are in good hands. Would highly recommend.
11 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind words. Alhamdolilah we were able to serve you on your special jouney!
Professional and courteous service from…
Professional and courteous service from Flitesure. I would highly recommend them to anyone.
11 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Allhumduallah we have always had good…
Allhumduallah we have always had good support and advice from travelsure and a very good service from covid guidelines and fast track and the best prices from booking the tickets to the airport all the way from coming back home best service I recommend travelsure 100% would not change my travel Againcy for the world thank you travelsure for all the last min tickets to booking a holiday
11 marzo 2022
Non scritta su invito
Risposta di Travelsureuk
Many thanks for your kind word, we look forward to serve you again soon!
Risposta di Travelsureuk
Many thanks for your kind words, we look forward to serving you again!
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