Travelex call waiting system needs improvement. I tried reaching them on a routine matter today. System advised 20 minutes wait. Did not give option to leave a call back number. Instead at 30 second i... Leggi di più
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Scopri cosa dicono le persone
Could not understand the foriegn guy with the accent who disconnected phone connection after I had to ask him repeatedly what he was saying and was going to ask him to speak slower and louder but he... Leggi di più
Ridiculous “service”. Money card reload approved and in about three minutes email received saying reload “unsuccessful” - no reason given. Attempts to find problem useless. Had to repeat all of securi... Leggi di più
L'azienda ha risposto
CDG airport Travelex ATM Empty, debited my card. Went to travelex desk with two police. Lady gave me a number to call, and told me it would be refunded in 24 hours. Well the number I rang 14 times wa... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
closed
Informazioni di contatto
Travelex Currency Services Inc, 355 Lexington Ave, Floor 3, 10017, New York, Stati Uniti
- 516-300-1622
- Online.Orders.USA@travelex.com
- www.travelex.com
Non ha risposto alle recensioni negative ricevute
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Oplichting
Ik heb gisteren dollars omgezet ik moest 20% boven de koers betalen. Dit ruikt naar oplichting
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Travelex call waiting system needs…
Travelex call waiting system needs improvement. I tried reaching them on a routine matter today. System advised 20 minutes wait. Did not give option to leave a call back number. Instead at 30 second intervals a message that a rep would be with me momentarily was repeated. After waiting 33 minutes I hung up.
Travelex Retaining Personal Currency Transaction
On 08 June 2023 I converted UK Pound Sterling to 290 U.S. dollars and was only offered the Travelex Money Debit Card. I accepted this offer with the assurance that once I returned to the U.S. that day I would be able to obtain my funds in U.S. dollars, which my Travelex receipt reflected. Upon return to the U.S. I have been unable to access my funds after two attempts at my financial institution. I sent an email to Travelex on 8 June 2023 requesting they provide me funds through through traditional methods and they have failed to respond.
Great job Terrence.
High class service with reasonable…
High class service with reasonable rates. Efficient, professional and helpful team.
Jane of westfield Riccarton branch is…
Jane of westfield Riccarton branch is excellent in customer service
Excellent service approach to each…
Excellent service approach to each client, but the site takes a very long time to load
As a result of purchase
As a result of purchase, I was exspecting large bill notes more than two hundred dollars notes.
Easier to work with while vacationing.
Especially, since it was not purchase in Mexico.
This certainly is an incentive to anyone wanting to visit Mexico.
Also, a good selling point and public relations to Americans. More purchasing power.
In principle
In principle, it can work, it's easy to figure it out, and the support works well.
It is a pity that services were…
It is a pity that services were canceled in some countries before, it was convenient
There are some shortcomings
There are some shortcomings, but mostly ok
Very helpful and QUICK!
Travelex US (ins.) and Air Tkt (flight booking)
Although the representative I was talking to over the phone was nice. The results were terrible. Seems that Air Tkt and Travelex US are owned by the same. March 2020 booked a flight from HOU to ACV (Californ.) for travel in April 2020. Paid $330 R/T and $15 for ins. Receive an e-mail from Air Tkt, COVID unable to fly will have credited $$$ for future travel. NOT tried to book for April 2021 and they want to charge $188 on top of the $330 (credit). The Airline direct website is only $340 R/T. Called Travelex, They could not HELP. I have to be in a car wreak on my travel date last year for coverage. the whole set up is a scam. STAY AWAY
Great....
Great....! Company.
Their service is secure and pirvacy.
This website is 100% real
Terrible service
I deposit montly for my daughter who lives in germany and this company travelex decided to cancel all deposits from Canada and USA, so I rate this service with the lowest experience possible

Risposta di Travelex US
My 18 year old granddaughter tried to…
My 18 year old granddaughter tried to order a Travelex card. The first time, It didn't go through, although funds in her bank account were placed on hold pending the transaction. Once the funds were back in her account, tried again, including a phone call to Travelex. The request still didn't go through even with Travelex on the phone, guiding the process. They didn't know why the transaction couldn't go through. I ordered Canadian funds without any problem, and they were delivered by FedEX as promised.
Quick and easy transaction
Quick and easy transaction, with desired results and minimal invasion of privacy, and fast delivery as usual.
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