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Valutata 1 stelle su 5

Yes TransferBoss is a fraudulent company. They have not paid or refunded my money since 13th November. They have run away with peoples money, running into millions of pounds. To put the final nail on... Leggi di più

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Valutata 1 stelle su 5

Transferboss is a fraudulent company. I have been scammed by this company and I have promised I won't rest till i get my money back. If you have been a victim, raise a complaint with the financial se... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Horrendous company. Absolutely fraudulent. They should be reported for financial crimes. They have held onto my funds for over a week, promising to pay as soon as possible. They need to be closed down... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company should not even be operating. How can I report for the company to be permanently closed? This is the worst transfer company I have ever experienced. They keep promising to pay today... Leggi di più

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Pessimo

TrustScore 1.5 su 5

62 recensioni

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Solitamente risponde dopo 1 mese o più

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(62)

23 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

This Transfer company is not to be trusted

This company is not to be trusted at all They are the same as INEC in 2023 General Election, always experiencing Technical Glitches. They still withhold my fund for the past weeks now. They first requested for proof of fund and I sent it to them, Yet my fund has not been processed. They keep telling you that your transaction is on the process that they were experiencing technical glitches as if they are INEC they experience technical Glitches in 2023 Nigerian General Election. There are other better Transfer Apps. I am deleting my app

7 agosto 2025
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Risposta di TransferBoss

Hi Chris,
Waiting for your funds to be released must have been frustrating, especially after submitting the requested proof. We sincerely regret the delays and stress this caused. We’re taking feedback like yours seriously to improve our systems and communication, making future transfers faster and more reliable.

Valutata 1 stelle su 5

I don't understand why there's no…

I don't understand why there's no 0-star rating.
Transferboss deserves less than 0.
Fraudulent company. They advertise better exchange rates than other providers to lure customers. As soon as you transact with them, they lock up and trap your money for hours to days. Customer service tells you that they are having 'technical issues with their partners in Nigeria' anytime you call.
I have a feeling that when they collect your GBP, they have a hard time getting your Naira equivalent, which could take days/weeks.
IF YOU VALUE YOUR PEACE OF MIND, DON'T DEAL WITH TRANSFERBOSS, even if they are offering the best exchange rates. It's a trap!
I have deleted my app, just so I'm not tempted by their rates.

1 agosto 2025
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Risposta di TransferBoss

We understand how concerning it can feel when a transfer takes longer than expected, especially when urgency and trust are involved, and we sincerely regret the delays and the frustration they caused.

We appreciate your feedback, which helps us improve our processes and communication to ensure future transfers are swifter and hassle-free.

Valutata 1 stelle su 5

Very slow my beneficiary has been…

Very slow my beneficiary has been waiting urgently for the transfer only for them to be ignoring my call. I am deleting the app straight up

21 luglio 2025
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Risposta di TransferBoss

Hi Edith,
We understand the frustration of having your beneficiary wait for an urgent transfer. Your funds were fully protected throughout, and we sincerely regret the delay and lack of timely communication. We appreciate your honest feedback and are continually working to make future transfers swifter and hassle-free.

Valutata 1 stelle su 5

Run Away from this Money Transfer Company

If I could give 0 stars, I would. RUN AWAY FROM THIS MONEY TRANSFER COMPANY.

I sent money on Monday, and they requested additional documentation — including proof of income, ID, and other information — before processing the transfer. I submitted everything immediately, yet it still took four days for the funds to be released.

Every time I called, I was brushed off with the same line: “Your payment will be processed in the next 2 to 4 hours.” In reality, it took four days, not hours.

Unfortunately, this isn’t the first time I’ve experienced such delays with them. Despite being a long-time customer and giving them the benefit of the doubt multiple times, the service continues to disappoint. This is unacceptable.

16 giugno 2025
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Risposta di TransferBoss

Hi Florence,
We understand how it must have been to wait for your transfer, especially after submitting all requested documentation, and we sincerely regret the repeated delays and the inconvenience they caused.

We truly appreciate your long-term support and feedback, which helps us improve our processes and communication to make future transfers better.

Valutata 1 stelle su 5

TransferBoss should be scrapped!

This app should not be allowed to operate! They are criminals. Run away from it and uninstall it. I was trying to pay my nephew’s hospital bill for 24 hours waiting for these idiots to effect the money in my account to no avail. I was emotional and psychologically down! Don’t even try. This is the fifth time they have delayed my transaction and now I can say it’s a pattern! Asked for refund they have the gut to say it will take 5 working days! Hilarious!

17 giugno 2025
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Risposta di TransferBoss

Hi Igbokwe,
We can imagine how distressing it must have been to wait for your transfer, especially for your nephew’s hospital bill, We’re glad your refund was successfully processed.

We sincerely regret the repeated delays and the stress they caused. Your feedback helps us improve our processes and communication to make future transfers smooth and without stress.

Valutata 1 stelle su 5

If you value your peace of mind and the…

If you value your peace of mind and the security of your finances, stay far away from this app.

I initiated a transfer payment into Centrexcard on the 19th of May. After being asked to provide proof of funds—a step I promptly complied with—the transaction was still not processed on the 19th or the 20th. I was told this was due to a "technical issue" with their partner. As a result, I nearly lost the opportunity for which the funds were urgently required and was ultimately forced to rely on an overdraft facility, incurring significant and unnecessary costs.

When I requested a refund on the 20th of May, I was told the funds would be returned within five working days by the 28th of May. Despite my numerous calls and multiple emails explaining the urgency of my situation and pleading for an earlier refund to minimise my overdraft charges, I was met with complete silence. Not one of my emails was acknowledged, and no effort was made to expedite the refund.

It wasn’t until the 29th of May, after calling repeatedly and raising my voice out of sheer desperation, that the refund was finally processed. The entire experience was harrowing, emotionally draining, and financially damaging.

The conduct of this company is a reflection of its leadership. The owner of Centrexcard, the parent company of TransferBoss Ebi Ugo, clearly has no regard or empathy for customers. This blatant disregard permeates the entire organisation, as evidenced by the unprofessional and dismissive behaviour of their customer service representatives.

This company has demonstrated a shocking lack of integrity, transparency, and basic human decency. No customer deserves to be treated this way.

20 maggio 2025
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Risposta di TransferBoss

We understand how stressful this transfer was, especially given the urgency and financial impact. Your money remained fully secure, and your refund has now been processed. We appreciate your feedback and are working to make future transfers smoother.

Valutata 1 stelle su 5

Late crediting receiver

If you want the receiver account to be credited within 4 hours don't use them.
I've used them for about 7 times it is all story, it took them 2-3 days to credit the receiver account in Nigeria after many messages sent to their WhatsApp number.
I don't recommend them and l will never use them again.

26 aprile 2025
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Risposta di TransferBoss

Hi Mrs Yemisi,
We understand how frustrating it can be when a transfer takes longer than expected. Your funds were safe throughout the process, and our team worked to ensure the payment was successfully credited to the receiver’s account. We appreciate your feedback and will continue improving our processes to make future transfers swifter and hassle-free.

Valutata 1 stelle su 5

TransferBoss - A dodgy, illicit and 419 Money Transfer Company …

This company seems to be a very dodgy company, and it looks like they are unregistered with the UK Companies House too. Apart from their not being found on the list of active registered companies, my recent experience is not good at all. I transferred £1500 through them for an urgent family need in Nigeria, on 7th April 2025 but after 24 hours, when they still kept 'posting' me without actually paying up into my Naira account, I decided to request for my refund of my transferred £1500 in writing, according to the lady I spoke with called 'JOJU'. She said to me that their refund policy, which I did not see in their policy statement, is that refund takes 5 working days. Promised refund of my money on 15th April 2025. I have sent them several emails with no response as of the said day and also called their number several times today, yet she kept promising refund today, but so far, nothing has dropped into my UK account. Buyers Beware!!! This company and its handlers, as well as others like them should be prosecuted and jailed immediately respectively, and as well prevented from ever doing any business in the UK.

16 aprile 2025
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Risposta di TransferBoss

Hi Demola,
We understand how concerning this experience must have been, especially given the urgent family need involved and the amount transferred. Waiting for both a transfer and a refund can understandably cause distress.

To clarify, TransferBoss is a registered and regulated business, and our official company details, including registration information and address, are publicly available on our website. We operate with a remote team, which means there is no walk‑in office location.

Regarding your transaction, we can confirm that the refund has since been successfully completed. We regret the delay and any lack of communication you experienced during this period, and we acknowledge that this fell short of the standard we aim to provide.

We appreciate you raising your concerns, as feedback like this helps us improve our processes and customer communication.

Valutata 1 stelle su 5

I have used the company in the past…

I have used the company in the past from 2019 up till 2021 and some time in 2023 although it was 24hrs waiting time then stopped using them due to their long transfer time but the higher rate enticed me and I thought I should try them this year.

Well I thought wrong this time was after 3 days still no money received back home. I called my back to see what they can do to charge my money back but they said they don’t see anything fishy with the company in question and I should just try and have patience with the merchant I was a bit relieved here. So I waited I decided to request for refund this took 5 working days and I received my money in my account almost at the end of the 5th day I thought I had lost the money.

I hope they improve their system to defend their company name as TransferBoss cos so far what I had experienced is TransferBoy

21 febbraio 2025
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Risposta di TransferBoss

We completely understand how stressful it must have been to wait for your transfer, especially after choosing TransferBoss again for a higher rate. Waiting several days and feeling unsure about your money arriving back home would be worrying for anyone. We’re glad your refund was successfully processed.

Thank you for your patience and for sharing your experience—your feedback helps us improve our service and communication so future transfers are even smoother.

Valutata 1 stelle su 5

AVOID USING THEM....

I think it is high time this company is reported to Financial Conduct Authority as they lacked integrity in dealing with client money, they are collating client data without following GDPR rules on data management and using a business address they actually do not have access to. Authority should be inform to sanction this company and not allow to transact in financial services in UK.

11 febbraio 2025
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Risposta di TransferBoss

We understand your concerns and take feedback about our services seriously. Your funds were fully protected throughout the process, and our team follows strict procedures to ensure all transfers and customer data are handled securely and in accordance with regulations.

Regarding our business address, we work remotely, so there is no physical office to visit. All official information, including our address, can be found on our website for transparency and verification purposes.

We appreciate your feedback, which helps us continue improving our systems and communication.

Valutata 1 stelle su 5

Systems down and they are holding my money

I used TB because of a slightly higher rate which am regretting. I sent £625 at midnight. Money still not sent at 9 am. Sent them WA message and they said that there system is having issues. At 5 pm I asked for a refund and they said 5 working days policy and I need to send an email. They did not pause system to prevent anyone else attempting to send money. I regret using them.

Ha ha. They responded to this over a year later. The issue I had with them is not that their system went down. But they refused to give me back my money. The money could have been needed to pay an emergency hospital bill but they didn't care. They just wanted to make money by holding my money

29 novembre 2024
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Risposta di TransferBoss

Hello Peter,
We completely understand your frustration with this transfer, especially since you were hoping to take advantage of a slightly higher rate. Waiting for your funds while the system was experiencing issues must have been stressful. Your funds were safe the whole time, and our team was actively working to resolve the problem. We truly regret the inconvenience this caused and appreciate your feedback—it helps us improve both our systems and communication for future transfers.

Valutata 1 stelle su 5

The worst money transfer agency in United Kingdom

Needed money urgently to sort out my Mum's medical Bill's and going four days now, after I made a transfer with them, they haven't credited them back home. My poor mum's treatment has to be put on hold. How can you take people's money, when you know that you don't have enough funds to credit them?.

2 marzo 2024
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Risposta di TransferBoss

Hi Janet,
We understand how stressful this must have been. Your funds were fully protected throughout the process, and our team was actively working to complete the transfer. We sincerely regret the delay and any inconvenience caused, and we appreciate your patience while the matter was resolved.

Valutata 1 stelle su 5

Fraudulent company

Avoid! Avoid!! Avoid!!!
Very fraudulent Company. Can't believe they even debited my account twice, delays in transaction processing and awful customer service- Very unprofessional.

20 febbraio 2024
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Risposta di TransferBoss

We understand how frustrating this was. Your funds were safe throughout, and our team worked to resolve the duplicate debit and complete your transaction. Thank you for your patience while this was addressed.

Valutata 1 stelle su 5

This company is no more reliable and Avoid at all cost

This company is no more reliable, please stay away if you need your money ASAP and use another money transfer service as you will never receive your funds untill 3-5days

22 giugno 2023
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Risposta di TransferBoss

Hi Veronika,
We understand how frustrating it can be when a transfer takes longer than expected. Your funds were secure throughout the process, and our team worked to ensure the transfer was successfully completed. We appreciate your patience while this matter was resolved.

Valutata 1 stelle su 5

This is one useless company

This one useless company, all you hear is give us sometime, we are processing your money.
Stay away farrrrrrrr Away ❌❌❌❌❌❌🚫❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌

17 giugno 2023
Non scritta su invito
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Risposta di TransferBoss

Hi Momoh,
We understand how frustrating it was to wait for your transfer. Your money was safe the whole time, and our team worked to resolve the issue. The transfer has now been completed, and we appreciate your patience.

Valutata 1 stelle su 5

This company is fraudulent

This company is fraudulent! My money transfer was not completed; no refund made. Customer Services are now asking me to prove I haven't received the money.
My original transfer was made 20th May; refund triggered 24th May. Refund expected 1st June. Today is 13th June and no payment has been received.

Transferboss have provided a response more than two years after this issue: I can confirm that this is incorrect. No refund was provided to me and I am still owed my money plus interest.

13 giugno 2023
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Risposta di TransferBoss

Hi Lydia,
We understand how concerning this situation must have been and sincerely regret the frustration caused. Your funds were safely held during this period, and our team followed standard procedures to process the refund as quickly as possible.

We can confirm that this matter has since been fully resolved, and the refund has been completed. We appreciate your patience while the issue was addressed and remain available for any further assistance.

Hi Lydia,

We’re sorry for the frustration caused.

Our records confirm that your refund was initiated on 24 May 2023. Refunds can take up to five (5) working days to reflect, depending on the receiving bank and it was returned to the card you initially paid with. This places the expected credit date between 24 May and 1 June 2023.

We kindly ask that you check your bank statement for this period for the refund relating to transaction reference XSD6D, as refunds may appear under a different narration.

If the funds are still not visible, please contact our support team so we can escalate the matter with our banking partner and provide supporting confirmation.

We take these matters seriously and remain committed to resolving them transparently.

Valutata 1 stelle su 5

Used the service and the transfer did

Used the service and the transfer did. It happen called customer services giving excuses that they have issues transferring and it would get sort out by the end of the day end of the day still no transfer and no communication and if they have issue they should put information out on there website and app to warn customers which they haven’t done and still accepting people money which is fraudulent knowing well your system is not working would now report this to the FCA about there conduct

4 maggio 2023
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Risposta di TransferBoss

Hi Andy,
We understand how frustrating it must have been to experience delays with your transfer. Your money remained secure throughout this process, and our team was actively working to resolve the issue. Any delays were due to technical or verification steps necessary to ensure safe and compliant transfers.

We can confirm that the transfer has now been fully completed. We sincerely regret the inconvenience and appreciate your patience while the matter was addressed. We are also working to improve communication so customers are kept informed during service interruptions.

Valutata 1 stelle su 5

This company is not reliable

This company is not reliable.
I sent money for an urgent need back home, after 24hours the money was not paid. Called customer service twice they were not helpful pretending they can hear me when they can. Not bother about resolving the issue

1 aprile 2023
Non scritta su invito
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Risposta di TransferBoss

Hi Edith,
We understand how stressful it must have been waiting for an urgent transfer. Please be assured that your funds were never at risk, and our team was actively working to process your transaction.

We can confirm that the matter has since been fully resolved, and the funds have been successfully delivered. We sincerely regret the delay and any inconvenience caused, and we appreciate your patience while the issue was addressed.

Valutata 5 stelle su 5

TransferBoss is the Best and safe…

TransferBoss is the Best and safe reliable platform to transfer money to Nigeria…and they customer care are on standby ready to attend to your needs if any.
USE TRANSFERBOSS DAILY.

7 febbraio 2023
Non scritta su invito
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Risposta di TransferBoss

Hi Ugo,
We’re delighted to hear that you consider TransferBoss both safe and reliable for sending money to Nigeria. It’s great to know our customer care team has been responsive whenever you’ve needed assistance. Thank you for your trust and support—we’ll continue working hard to make every transfer smooth and secure.

Valutata 5 stelle su 5

I feel safe with Transferboss

I feel safe with Transferboss. They are very reliable. The issues that arises might be quite inconvenient sometimes but they always make sure payment is being made. Best app so far!

25 giugno 2022
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Risposta di TransferBoss

Hi Christiana,
It’s great to hear that you feel safe using TransferBoss. Reliability and peace of mind are very important to us, so we’re glad our team has been able to support you whenever issues arise and ensure payments are completed. Thank you for your continued trust and for calling us your best app so far.

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