Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

3,4

Nella media

TrustScore 3.5 su 5

2 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(2)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione

Eseguiamo dei controlli sulle recensioni

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Reply to Ana Maria Pasca's comment

Dear Everyone,

I would like to formally respond to the review left by Ana Maria Pasca regarding TranBay Global.

To begin with, we did not know Ms. Pasca personally until this matter escalated near its conclusion. According to her own account, the shipment in question was originally entrusted to us by a Pakistani intermediary, and she claims that the goods actually belonged to her. We fully understand that this Pakistani individual may have been acting as her agent or employee. However, the facts are as follows:

This Pakistani client had been overdue on freight payments totaling approximately USD 3,000 for several months, and since January 2026, he had placed no new shipping orders with us. As a legitimate risk‑control measure and to recover the outstanding debt, we placed a hold on all shipments belonging to this Pakistani client – which, to our knowledge, comprised 8–10 consignments, none of which were his own property; he was merely an intermediary.

After one month of storage, the accumulated warehousing and sorting fees, together with the original unpaid freight, exceeded the total value of the goods held. We conducted a thorough internal investigation into this case. Contrary to Ms. Pasca’s claim of USD 4,000, our records show the actual value of the two shipments we retained was USD 3,362.74 – a figure we verified through recorded interviews with Ms. Pasca’s own suppliers. (For clarity, Ms. Pasca had a total of 4 shipments with us; we only held 2 of them. This may explain why her estimated total value differs from ours.)

Ms. Pasca’s decision to publicly name our company is, in our view, misguided. Her proper recourse is with the Pakistani agent she chose to engage. We have been working with that intermediary since 2024, and this issue involves multiple shipments, not just hers. Any frustration should rightly be directed toward her own agent, not toward us.

Furthermore, before any final disposition of the goods, we reached out to Ms. Pasca on at least three separate occasions, clearly stating that if she was indeed the true owner, we would release her shipments immediately upon her settling the outstanding amount on behalf of her Pakistani agent. Unfortunately, we never received any constructive response from her.

This concludes the full account of the matter. We appreciate your time in reading this, and we trust that all observers will assess the facts fairly.

Best regards,
Jerry Stone
Director
TranBay Global

12 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

I had a very serious and extremely…

I had a very serious and extremely disappointing experience with Tranbay / Changsha Chuanbei Supply Chain.

My inventory worth more than $4,000 USD was supposed to be shipped to Amazon warehouses in the United States.

After I fully paid for the shipping service, I was later informed that my inventory had allegedly been “disposed of.” However, when I asked for proof, they were unable to provide any documentation showing what actually happened to my goods.

They could not provide:

* disposal certificate
* destruction certificate
* warehouse documentation
* inventory reports
* photos
* any official proof that my inventory was actually destroyed

What made this situation even more concerning is that I have messages that appear to show representatives of this company encouraging another transporter to tell me that he had gone bankrupt so that I would give up trying to recover my inventory.

I have screenshots, invoices, payment proof, and conversations between me, this company, and the other transporter.

I have been doing business with China for 15 years and have worked with many honest and professional companies. I have never experienced anything like this before.

If anyone wants more details about my experience and the evidence I have, feel free to contact me.

1 maggio 2026
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più