Staff were very nice when there was a slight delay with my teng tools torque wrench.....maybe they should have said listen here's a voucher or a discount for your next order or a small freebie, but on... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Solid service with plenty of notification e-mails telling me the delivery was on its way. Took a week to arrive but that was within the timeframe. For the exceptionally low price I paid, it was worth... Leggi di più
I ordered a pair of Rothenberger pipe benders. They took 11 days to arrive and when they did they had damage to the paint finish and the guides were missing which were due to the couriers mishandling... Leggi di più
Having paid for next day delivery we anticipated the package/s to arrive within 48/60 hours. One item was sent by one courier and arrived within that timescale. The other item (ordered at the s... Leggi di più
Dettagli dell'azienda
- Grossista di utensili
- Negozio di macchinari e attrezzature da costruzione
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture idrauliche
- Negozio di abbigliamento antinfortunistico e da lavoro
- Negozio di utensili
Scritti dall'azienda
At Trade Counter Direct, we pride ourselves on being your go-to destination for top-quality tools and accessories. Based in Devon, we offer an extensive range of products from top brands, catering to both professionals and DIY enthusiasts across the UK. Our commitment to competitive prices, excellent customer service and fast delivery ensures that you have the right tools, right when you need them. Experience the convenience of shopping with a reliable and knowledgeable team dedicated to meeting your needs.
Informazioni di contatto
Yalberton Industrial Estate, TQ4 7QR, Paignton, Regno Unito
- 01803666630
- sales@tradecounterdirect.com
- www.tradecounterdirect.com
4,0
Molto buono
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 30% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
ordered on a Friday morning before bank…
ordered on a Friday morning before bank holiday, needed for work on the Wednesday
arrived following Tuesday morning***
top service would highly recommend and use again thank you A++++++++++++++
27 maggio 2025
Non scritta su invito
Risposta di Trade Counter Direct - TCD
Hi Dave,
Thanks so much for the glowing review — we’re really glad your order arrived in time for the job after the bank holiday!
We appreciate the recommendation and look forward to helping you again any time.
— The Select Trade Brands Team
I knew what I was looking for and…
I knew what I was looking for and shopped around and
found TCD was the best price. I have found TDC to be a very competitive and efficient company to deal with and I highly recommend.
17 maggio 2025
Risposta di Trade Counter Direct - TCD
Hi David,
Thank you for the fantastic review! We're really pleased you found the best price with us and had a smooth, efficient experience.
We truly appreciate your recommendation and look forward to serving you again in the future.
— The Select Trade Brands Team
Risposta di Trade Counter Direct - TCD
Hi George,
We’re sorry to hear you felt the product information was misleading. We always aim to provide clear and accurate descriptions, and we’d really appreciate the opportunity to understand what went wrong.
You ordered the Altrad-Belle 7.2m Aluminium Beams Set, but we haven’t received any communication regarding the specific issue. If you could let us know what was unclear or incorrect, we’d be happy to look into it and put things right.
Please feel free to contact us at Select Trade Brands Support support@selecttradebrands.com — we’re here to help.
— The Select Trade Brands Team
Risposta di Trade Counter Direct - TCD
Hi Eugeniu,
Thank you for the great review! We’re glad to hear you found our service professional — that’s exactly what we aim for.
We appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Risposta di Trade Counter Direct - TCD
Hi Tony,
Thanks for the 5-star review, even though we’re sorry to hear the delivery didn’t go smoothly.
We’ll raise this with the courier, as leaving your parcel at the wrong property isn’t acceptable. We really appreciate your patience and are glad the rest of your experience with us was positive.
If there's anything else we can help with, don’t hesitate to get in touch.
— The Select Trade Brands Team
You handled me problem Very…no effort spared in trying to resolve it your call handle Linda was Very understanding and professional l
You handled me problem Very professional.
No ef
15 maggio 2025
Risposta di Trade Counter Direct - TCD
Hi Mr. Piwowarczyk,
Thank you for the kind words and the 5-star review! We’re so pleased to hear your issue was handled professionally and that Linda made such a positive impression.
We’ll be sure to pass your feedback on to her — it means a lot to the whole team.
If you need anything in the future, we’re always here to help.
— The Select Trade Brands Team
Got what I ordered
I got what I wanted for our trimmer. I have knocked down one star because it was 8 working days before I received the order.
14 maggio 2025
Risposta di Trade Counter Direct - TCD
Hi Anne,
Thank you for your review — we're glad to hear you received exactly what you needed for your trimmer.
We’re sorry it took longer than expected to arrive and appreciate your patience. We're always working to improve delivery speed, and your feedback helps us do that.
Thanks again for ordering with us, and we hope to serve you even better next time.
— The Select Trade Brands Team
Not recieved
12th may recieved email saying milwaukee impact shipped 20th may still not recieved in post
11 maggio 2025
Quick delivery easy to use website
Quick delivery easy to use website. Very happy with purchase and service.
29 aprile 2025
The product is perfect
The product is perfect. There was a problem with the delivery but they let me know. So very good.
The delivery company was not so good. I was not informed that the product had arrived. I had to check myself, which is fine but they rell you that they will let you know when parcel ready for collection.
23 aprile 2025
A good product at a fair price
10 maggio 2025
Good value product.
11 maggio 2025
My first ever order with Trade Counter…
My first ever order with Trade Counter Direct was for just two Garryson Garryflex abrsasive blocks (bit cheeky I know.) Anyway, they were delivered in days.
Much Thanks TCD
2 maggio 2025
10 days after order and still not dispatched!
10 days after order and still not dispatched!
The automatic chatbot is telling me that my
Fulfillment Status is "Still Processing"
and has an EXPECTED DELIVERY DATE: 2025-05-13 13:00:12
Order Date: 2025-05-06 13:00:12
the delivery expected day is 2 days in the past and it seem not yet to be dispatched - very disappointed. still wanting my items!!!!
6 maggio 2025
I placed an order on 02/05/25 and I…
I placed an order on 02/05/25 and I still have not got it despite assurances I would receive it
2 maggio 2025
First time using Trade Counter Direct
First time using Trade Counter Direct. Good product price and Good service with reasonable postage costs,
would use them again.
Many thanks
7 maggio 2025
I can’t comment on the product as I…
I can’t comment on the product as I haven’t received it yet! After 7 days of supposedly being despatched via Evri I had to chase TCD myself only to be told 24 hours later that it has been lost and now is out of stock. I have been told that it will take an extra few days to reach them and then be despatched to myself by express!!
13 maggio 2025
Cabinet was fine
Cabinet was fine, the only thing I would say is that it arrived locked with the key tapped to the inside of the door, so I couldn't get it open! Otherwise would have been 5 stars.
22 aprile 2025
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