Toast D Recensioni 

I was pleased to order from a small business but became very frustrated with the experience. They advertise a prompt delivery but it became apparent they were unable to fulfil that promise. If they had only sent out a quick email to reassure the customers ( poor reviews about similar experiences were wracking up on social media) that orders were being processed, there would have been less unrest. When the order arrived, it was totally wrong. Communication was again difficult but they DID rectify the problem. However, in trying to work out whether one box in the original order was large or medium, I used their own contents list on the website to check. The contents in the large box did not match what was in my box and rather than apologise, in emails I was made to feel petty. The tone of their “customer service” leaves much to be desired. Incredibly the website still remains unchanged with contents which do not match with what they send out. However, we used the set last weekend and it was a great success. The children enjoyed the experience and the taste. Sadly, due to the experience I received, I doubt I will use the company again, nor recommend it, although I get the impression that they wouldn’t care.

Items arrived but a week later than what stated on their website; I chased the order via their online form and they replied the following day. Also there is a glitch in their IT system and though I ordered 7 boxes of the hot choc, they only shipped 1 so I had to source the 6 remaining pressies. Our friends seemed to like the present though. My advice is to order well in advance of your event and regularly check the shipping status by using their online form

Ordered a large quantity for a corporate gift - very well received as an unusual and inclusive gift which helped us 'toast' to celebratory news without the usual drink gift.

Great service throughout the ordering process too.

Thank you!

Toast'd create marshmallow toasting kits that are lots of fun to use. I treated my family to a s'mores toasting kit for Xmas and we were so impressed that I've since sent them as gifts to other people. They make for a slightly unusual gift and have been a real hit with those that I sent them to.

The company impressed us with it's ethics as the kits are plastic-free and the chocolate is sustainable. There's lots of info about all this on their website and this is one of the reasons that we chose them. Highly recommended.