Titan Self Storage  Recensioni 812

TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

Just wanted to say a HUGE thankyou to Martin. He communicated everything well and the whole process was seamless from start to finish. Storage container is suited to my needs. Really pleasant experien... Leggi di più

Valutata 5 stelle su 5

Tyrone at Titan storage Halesfield Telford was so helpful with all aspects of storing my furniture when moving home. I can highly recommend !

L'azienda ha risposto

Valutata 5 stelle su 5

Sean at Titan storage is so helpful and friendly and explains everything so thoroughly. I highly recommend using Titan storage Bridgend even if its only short term.

L'azienda ha risposto

Valutata 5 stelle su 5

Sean and Cory were extremely welcoming from the outset. A friendly, helpful team who go above and beyond to help, from choosing the correct size storage container to accommodate your goods to the seam... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Self-storage
  2. Deposito

Scritti dall'azienda

At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.

Titan Storage Solutions

Scritti dall'azienda

We're committed to providing best in class customer service.
At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.

Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

812 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

We have never used storage facilities before, but I contacted Titan for a quote. I was contacted the following day by Cheryl first thing in the morning. Cheryl has been nothing less than professional, helpful, knowledgeable and answered every question that we had. As a result we have taken a unit from Cheryl to use over the next few months. We would not hesitate to recommend Titan storage Braintree. Facilities are spotlessly clean and all the units look brand-new. There is ample parking, lots of trolleys that you can use to take your goods in and out of storage, they also sell on site boxes packaging type, tape machines and everything that you would need. Overall we highly recommend this storage unit.

7 dicembre 2022
Non scritta su invito
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Risposta di Titan Self Storage

Thank you so much for your kind review, it means a lot to us to know that the hard work that we put in is appreciated. It has been a pleasure in being able to assist you in your first experience in using self-storage. We pride ourselves on great customer service, so it is good to hear such great feedback. Please do feel free to recommend our services to your friends and family and If there is anything else that we can help you with whilst you are still storing with us then please do let us know.

All the best
Cheryl & Matt

Valutata 5 stelle su 5

Outstanding customer service.

Outstanding customer service.
Pete & Chris at the Leamington Branch bent over backwards to support us in our move which had a number of issues. Customer Service is exemplary especially when compared to their competitors and part of the reason we chose them in the first place. Would use again even if it meant going out of our way.

21 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Just a decent company. Fair play to them.

It’s like this. I tell it how it is. We were moving house and as you know things are fluid. We spoke to Titan and explained our situation. They bent over backwards to save us money. After we had used their services we came out with credit on our account. Can’t say fairer than that. Will be using them again.

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Friendly and efficient

Full explanation on units available given and one was reserved for me. Shown to unit on arrival and used available trollies to fill it. Smooth payment transaction after and padlock inserted with three keys given to me. Pass code provided by me which was working straight away.

13 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Incredibly helpful

I have used titan 2 years running because they always go above and beyond to help me and never hound me for anything so thanks again guys I will never go anywhere else

2 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

The staff were fantastic

The staff were so helpful, especially when the sale of my property dragged on and I had to change the date - and also when we finally got to the day when the removers brought my furniture. They were all so pleasant and reassuring.
The rate was very good too.
I wouldn't hesitate to use Titan again and I can't recommend them highly enough.

25 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

From initial enquiry to booking

From initial enquiry to booking, the service has been impeccable. Neil & his team couldn’t be more helpful in organising the storage & providing simple, clear communication. Guided around to see options & given clear instructions of use etc. Units are padlock secure, access is simple & always available by secure pin. Would use again & happily recommend.

25 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Titan Braintree

Excellent service from the team at Braintree - helpful on site and excellent storage site. Clean and tidy throughout, easy to use secure access when needed and great road links. Good intro and easy to complete the booking arrangements. Would be happy to recommend and will use the same services again in future.

30 novembre 2022
Non scritta su invito
Valutata 4 stelle su 5

Good facilities, good customer service

The assistant showing me around was very nice and showed me increasingly larger spaces as I realised what I needed. The process of renting the space was very smooth. There were some crossed wires about access times but in the end the manager sorted it out. Thanks mate.

12 novembre 2022
Non scritta su invito
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Risposta di Titan Self Storage

Hi Daniel
Thank you for your time on the phone just now.
It was good to catch up with you regarding this situation and although an email was sent to you prior to taking out the unit which mentioned the access hours of 6am - 8pm; we agree this should have also been made clear on the day you took out the storage unit too.
Sincere apologies for the inconvenience this caused you and I hope the solution we have arranged helps to make a mend.
I'll send you an email to follow up on our call too; any questions feel free to give me a call.
All the best
Dan

Dan O'Sullivan
National Manager

Valutata 5 stelle su 5

Titan were amazing!!

Titan were amazing!!! They literally saved my bacon at a point where everything could have been a nightmare! They were great at communicating, didnt need much notice and very flexible on dates, space and times. All round, fantastic service and very happy customer!

10 novembre 2022
Non scritta su invito

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