My experience with Timothy Oulton has been exquisite in its elegance and genuineness. A very rare encounter with a brand. I look forward very much to a reciprocally beautiful friendship with T... Leggi di più
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My experience with Timothy Oulton has been exquisite in its elegance and genuineness. A very rare encounter with a brand. I look forward very much to a reciprocally beautiful friendship with T... Leggi di più
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Had an amazing in-store appointment with Keelin to view and discuss the Space Apollo capsule. She’s a breath of fresh air and the showroom is immaculate. Go and check out this incredible space 🙏🏻
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Let me tell you about my fab experience (yet again) with Timothy Oulton, specifically with the most marvelous Rachael Hall. This woman is the epitome of perfection in the customer service arena. She s... Leggi di più
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We recently purchased several items of furniture from the store on Tottenham Court Road and are really happy with the quality of the items. Great prompt delivery and very good customer service
The story of Timothy Oulton started back in 1976 with an antiques shop owned by Tim's father. As it turned out, Tim had inherited his father's eye for beauty and detail. His innate ability to see artistic value and the essence of perfection in a product's design became the starting point for everything new. Today, that legacy of creativity continues with Tim's son Oli. "We're not purely a design company per se, it's more than that, it's about the craftsmanship, the materials, the story." Tim Oulton www.timothyoulton.com
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Swatches, Lookbooks and Tearsheets all available upon request
350 Kings Road, SW3 5UU, London, Regno Unito
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Great products and service from Sam as always at TO Bluebird building London. We have multiple pieces from TO over the years and everyone has been fantastic and still look as new.

Risposta di Timothy Oulton UK
Olivia was wonderful in every aspect. She kept me informed at every stage whilst sorting out my issue and I can't thank her enough. She sent our replacement with a lovely hand written card which was a lovely touch.

Risposta di Timothy Oulton UK

Risposta di Timothy Oulton UK
Just LOVE the uniqueness of Timothy Oulten furniture and Rachael and Sam we’re a pleasure to deal with.

Risposta di Timothy Oulton UK
Simply sublime sums up this store! :) alongside Keelin’s exemplary customer service you will no doubt find your next masterpiece! It was such a pleasure to stumble across this awe inspiring majestical store! Our heartfelt thanks to you Timothy & team!

Risposta di Timothy Oulton UK
Where do I start? We were mis-sold a fabric quality by the Timothy Oulton distributor in ANZ, which faded badly within 18 months. We had spent over £8000 on a fabulous new Nest sofa and which now looked like a 15 year-old badly worn piece in a student house! To be fair, we didn't notice the full extent until the sofa was unpacked after a 3 month shipment across the world back to London. On our return to the UK we went to discuss the issue at the TO flagship store in King's Road. The store manager, Chloe, was amazing. She listened fully, she understood the situation quickly, saying that Timothy Oulten would take full responsibility, and would re-cover the sofa at no cost. The original fabric should never have been sold to us, due to the intense sunlight in ANZ, so the fading would always occur. As a result, we were recommended an alternative fabric. It will arrive in 3 months.
So, we are full brand advocates once more! TO need to sharpen up on how they train their international distributors, but for us, the service and customer experience in the King's Road London store was amazing.
5 stars to Chloe!

Risposta di Timothy Oulton UK

Risposta di Timothy Oulton UK
I had wonderful experience deciding on my purchase from Timothy Oulton. I was fortunate to meet Sam who was working on the day and he was excellent in working with me through my options and ultimately helping me with my purchase ….excited for my new furniture to arrive ! Thank you Sam

Risposta di Timothy Oulton UK
Amazing products, knowledgeable and helpful staff who love their brand and make you feel like a valued customer.

Risposta di Timothy Oulton UK
Lovely products and great customer service. Super quick response to enquiries both before purchase and after delivery from Keelin.

Risposta di Timothy Oulton UK
My partner and I recently visited the London King’s Road gallery and were met by Rachael whom we immediately took to. We looked at several sofas that we wanted to see paired with other chairs which meant re-arranging things, all done with a smile and total professionalism. We settled on a few pieces and went home to measure-up. Over the course of a few days, we received layouts & swatches which Rachael provided for us to make sure we got the measurements & colours right. Her responses to my emails were swift and concise, even on the weekend!
She and gallery manager Chloe even came to the house in Sussex to offer advise to ensure the items would fit.
We couldn’t be happier with our experience and can’t wait to receive the items in our home. The only slight disappointment is the delivery dispatch times. But I suppose one has to view it as ‘good things come to those who wait’.
Thank you Rachael and Chloe for making the experience fun and worthwhile!

Risposta di Timothy Oulton UK
I recently purchased a piece from the Tottenham Court store in London, and received truly excellent service from Keelin, who was very friendly, accommodating, and knowledgeable. A wonderful customer experience to complement the wonderful furniture available.

Risposta di Timothy Oulton UK
Sam was excellent throughout the entire process - consistently responsive and patient with all my questions about measurements, configurations, fabric options, and delivery timelines. Buying made-to-order furniture is an investment, and you want to get it right. Sam took the time to walk me through different layout options, arranged a professional access check to ensure delivery would work for my space, and provided clear guidance every step of the way; would highly recommend working with him.

Risposta di Timothy Oulton UK
It has been a delight in dealing with Rachael, great customer service and a pleasure to speak with. A quality product accompanies the excellent service.

Risposta di Timothy Oulton UK
I had excellent service from Rachael, who was super responsive and helpful and always made it a pleasure to speak with. Can highly recommend not only due to the fantastic quality of products but also the level of service!

Risposta di Timothy Oulton UK
I don't think I've ever worked with a more professional, thoughtful and thorough sales professional than Rachael, the Timothy Oulton Assistant Gallery Manager. She was so helpful and responsive. My order wasn't the easiest, but she made things very smooth and easy. It was a true pleasure working with her.

Risposta di Timothy Oulton UK
I had incredible service over the recent purchase of my yeti chair. The staff in the Kings Rd shop, particularly India, were amazing. Kind, friendly, not intrusive, not hard-selling. They were informed and really, really great to deal with - such a surprise in what can often be an over-aggressive retail world. Thanks !

Risposta di Timothy Oulton UK
The best packed item I ever received… and you can’t get this style anywhere else. Definitely the best interior furnishing company around.

Risposta di Timothy Oulton UK
"A truly fabulous visit to Timothy Oulton today. The staff were so friendly and accommodating, making us feel very welcome. The entire gallery is beautifully curated with incredible furniture and decor. A must-visit if you are looking for a unique and high-quality shopping experience!"

Risposta di Timothy Oulton UK
Great service from the team at the Bluebird gallery, specially Rachael who has been wonderful throughout the whole process, thank you!

Risposta di Timothy Oulton UK
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