Timber2udirect have provided me with timber on time and clear notification when it is due to arrive. I had an urgent order and they went out of their way to make sure it arrived on time.
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Scopri cosa dicono le persone
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain... Leggi di più
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fau... Leggi di più
L'azienda ha risposto
Ordered via web site some oak square edged skirting, later informed that the held stock was not fit for purpose. My contact Mark was very helpful & friendly, he responded by arranging a new mill run,... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Timber2UDirect (T2UD) is the online trading arm of leading UK timber importer and trader Brooks Bros (UK) Ltd. With some sixty years sourcing and trading timbers from all corners of the world we are uniquely placed to offer real choices in timber. We specialise in Hardwood and Timber Cut To Size Specialist. We have 15 Species of Timber Available as well as stock of skirting, window board, cladding, decking and many more and deliver anywhere in the UK.
Informazioni di contatto
Lenton Lane, NG7 2PR, Nottingham, Regno Unito
- 01159931150
- enquiries@timber2udirect.co.uk
- www.timber2udirect.co.uk
4,7
Eccellente
236 recensioni
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Come questa azienda usa Trustpilot
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Excellent customer service and…
Excellent customer service and communication. Mark was very helpful indeed.
13 gennaio 2026
Read the small print and don’t just…
Read the small print and don’t just take the pictures for granted! I ordered £500 worth of skirting board, having seen the picture of it online. The boards that arrived were scribed both sides (no flat back) . They don’t sit flat to the wall and are impossible to install flush. Having raised this, I was asked to see the small print, which stated all skirting is double sided ! If I wished to return it, I had to pay postage. Postage is £150 !
15 gennaio 2026
Non scritta su invito
Fast efficient service
6 gennaio 2026
Professional from start to finish
Professional from start to finish. Quality product at a quality price.
1 dicembre 2025
Easy website
Easy website. Product was delivered within a short space of ordering.
Advance information re delivery date would have been useful
27 novembre 2025
Decent bit of wood at a good price with a couple of issues
Decent bit of wood at a good price.
15cm longer than ordered so had to cut it down myself.
No notification received of actual delivery and, whilst well wrapped, it was left outside for two days by the courier in a place where we don’t often go, over the fence at the side of the house.
Since I raised this they have been proactive and have offered a partial refund in light of these issues.
I would use them again in light of the issue resolution.
30 ottobre 2025
Non scritta su invito
A lovely piece of oak
A lovely piece of oak. Easy online ordering and well wrapped for a prompt delivery.
23 ottobre 2025
Non scritta su invito
Good quality timber and prompt delivery.
29 ottobre 2025
These guys were really helpful
These guys were really helpful, delivery was prompt and the price was good. I would recommend and will be using again
28 ottobre 2025
Ordered some cedar panels and the wrong…
Ordered some cedar panels and the wrong length was delivered, however contacted company and spoke to Mark who was excellent and sorted issue out. Arranged for correct size to be delivered within 1 day and gave me an additional panel. Excellent customer service, dealt with the mistake quickly and efficiently. Would definitely use the company again.
23 ottobre 2025
Non scritta su invito
Your website is very easy to use and…
Your website is very easy to use and the delivery was good and the driver very helpful.
25 settembre 2025
Good quality at affordable prices
I ordered some feather edge cladding, I wanted it pre-painted in black.
The price point was very good and delivery costs were very reasonable.
It arrived promptly and I’m really pleased with the quality, it’s well painted and as described.
What impressed me the most was the packing, it was shrunk wrapped but a layer of protective polythene was placed between the painted surfaces - I’ve received furniture that wasn’t packed that well!!
Definitely recommended and will use again.
26 settembre 2025
Non scritta su invito
Fantastic company and people
The communications were great, the products were great and extremely well packed and the people were very helpful and helped me rapidly when I needed help.
1 settembre 2025
Speedy delivery and competitive…
Speedy delivery and competitive pricing. My only gripe was lack of communication regarding delivery. I had no idea what day my order was arriving. I got home from work to find my order outside in the rain. Not ideal for wood. An indication what day they were arriving would have been good. Otherwise a good experience.
28 luglio 2025
Delivered exactly what I wanted
Delivered exactly what I wanted, well packed and in good condition, when I wanted it.
24 giugno 2025
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