Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Received a re-furbished HP tower computer as described. Tiger referred problem with software to vendor who contacted the tech who responded promptly with an option to resolve the issue with Windows 10... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Scam. Holding funds from cancelled Apple Product orders that were never going to be filled. “Sold” Apple products way under cost knowing they would never provide the product. Caused losses to retailer... Leggi di più

Valutata 3 stelle su 5

Tiger direct has a huge warehouse north of Atlanta with a walk-in retail showroom. They do have some close-outs on computers, printers and other electronics. However, its best to shop around and see i... Leggi di più

Valutata 5 stelle su 5

I received a manufactured authorized refurbished HP ( HP 800 G2-SFF I5-6400 SYST2.7GHZ 1) that is super quiet and looks brand new. The hard drive is an SSD 256 gig and the processor is intel i5-6400... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettronica

Informazioni fornite da varie fonti esterne

TigerDirect.com was established to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. Our web site has been ranked among the New York Times' "Top 25 Online Retailers" and our catalog has become a textbook for computer users. But our success has been built on a simple principle: take care of every customer like they were a member of our family. From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We've always invited intelligent, courteous men and women to staff our call center; to answer your questions, make recommendations and deliver solutions. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself. We are proud of each and every member of our staff, because they make the difference.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

5586 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had some questions about a…

I had some questions about a reburbished laptop. Don was very helpful, and I ended up purchasing the laptop. Don was very knowledgeable about the product as well as courteous and friendly. He made the purchase process seamless.

6 dicembre 2019
Non scritta su invito
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Risposta di TigerDirect

That’s so good to hear.

We're very grateful that you are satisfied with our products and services.

We will make sure that Don will get the recognition he deserved.

Thank you.

TigerDirect Customer Care

Valutata 5 stelle su 5

got what I wanted works good

6 dicembre 2019
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Logo di TigerDirect

Risposta di TigerDirect

We're very grateful that you are satisfied with the service. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon.

Thanks.

TigerDirect Customer Care

Valutata 5 stelle su 5

Very effecient and reliable

6 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

We appreciate your trust in our company and we are pleased to know that you are satisfied.

Truly, it is our pleasure to give the best service you deserve.

Thank you.

TigerDirect Customer Care

Valutata 5 stelle su 5

Never a problem with Tiger

Never a problem with Tiger. Especially appreciate your merchandise descriptions which are accurate, contrary to some other sellers.

6 dicembre 2019
Non scritta su invito
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Risposta di TigerDirect

Thank you for leaving such a nice review.

You have certainly made a good choice and we will always do our very best for your satisfaction.

Thanks,
TigerDirect Customer Care

Valutata 5 stelle su 5

Very happy with it.

6 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

Thank you for giving us this wonderful opportunity to serve you and knowing that you are satisfied.

Kind Regards,

TigerDirect Customer Care

Valutata 5 stelle su 5

As usual tiger direct gave me the best…

As usual tiger direct gave me the best price and delivered with a superior product.

6 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

We appreciate your wonderful feedback.

Giving you an excellent service is a pleasure.

Thank you very much.

TigerDirect Customer Care

Valutata 5 stelle su 5

Can't tame this Tiger!

I like Tiger Direct. Their prices are low and their service is good. With fry's going out of business, tiger direct will be my go to place.

5 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

Giving you an excellent service is a pleasure to us.

Thanks.

TigerDirect Customer Care

Valutata 5 stelle su 5

Always Good, last 2 Perfect.

Normally, I would rate usually 4 stars, don't remember less.
My last 2 orders get 5 for the product, the price, and the service.

5 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

You have certainly made a good choice and we will always do our very best for your satisfaction.

Thanks,

TigerDirect Customer Care

Valutata 5 stelle su 5

The whole process was very smooth and…

The whole process was very smooth and simple.

5 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

We're very grateful that you are satisfied with the service. Giving you a superb service is truly a pleasure. We hope to have the pleasure of serving you again soon.

Thanks.

TigerDirect Customer Care

Valutata 1 stelle su 5

I ordered a computer and a monitor

I ordered a computer and a monitor. Computer was charged twice to my bank account for two different amounts. Neither of which was the total when I checked out online. My bank wouldn't release the funds back to me. Computer was not shipped, it was discontinued. I will never order from Tiger Direct again. It was a horrible experience. I tried to cancel the monitor order (why would I need a monitor if I dont have a computer?) and it was already shipped. So wasted over 100.00 and several hours on phone trying to get the hold stopped on my bank account. Never again.

4 dicembre 2019
Non scritta su invito
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Risposta di TigerDirect

Hi,

Thank you for posting.

We are already coordinating with our credit department regarding the matter.

We will get in touch with you within the day to resolve the issue for you.


Thanks.


TigerDirect Customer Care

Valutata 5 stelle su 5

Great price & quick delivery.

So far, so good. I did make sure it worked but have not yet put this monitor into service. I've always been pleased with TigerDirect and have been a customer for many years now.

4 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

Thank you for your continued patronage.

We look forward to your next purchase.

Regards.

TigerDirect Customer Care

Valutata 2 stelle su 5

Poor shipment delivery times

Paid for over-night shipping got package 3-4 days later. Next purchase did 2-3 day shipping and it took about 10 days to get. Products were fine - not sure why the big delay in shipping. It was not during the holidays.

4 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Golden, Thank You Don Dylan.

Thank You DonDylan Vicente!

We are truly appreciative of your courtesy and professionalism in making our order happen.

It is Service reps like you that guarantee our loyalty to the TigerDirect brand for ALL our computing needs.

You are a true asset to the company, unlike the prior 2 Hindi/Indian reps with whom i spoke, that either muffled their voice or put me on hold for 15! minutes without ever returning to the phone, you might've heard the wait music in the background during our conversation.

Amazon is big, and although they often offer great deals, people like me know the inherent value and importance that companies like TigerDirect has upon the community (besides, every company has a few rotten apples that are difficult to identify and shake, there's no Gold without dross).

Thank you again DonDylan.

4 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

That’s so good to hear.

We're very grateful that you are satisfied with our products and services.

We will make sure that Don Dylan Vicente will get the recognition he deserved.

Thank you.

TigerDirect Customer Care

Valutata 5 stelle su 5

Fast Service

Fast Service
Item came more quickly than expected. Highly reccomend.

4 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

We appreciate your trust in our company and we are pleased to know that you are satisfied.

Truly, it is our pleasure to give the best service you deserve.

Thank you.

TigerDirect Customer Care

Valutata 1 stelle su 5

Poor communication

I ordered a product that showed was in stock and available
The order was accepted
After 11 days I called for a status. I was then informed that the product was out of stock
After a second follow up call I was told the product may ship in 2 days
During another I was told the product should ship in 2 days
I now await notification of shipment

4 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

They advertised the same product it…

They advertised the same product I received, it arrived on schedule and the product worked as intended. The price was good and had free shipping.

4 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

Thank you for leaving such a nice review.

You have certainly made a good choice and we will always do our very best for your satisfaction.

Thanks,
TigerDirect Customer Care

Valutata 5 stelle su 5

Love using the website

Extremely easy to read layout of the website, great layout to show exactly what you are getting, and good pricing for the items we purchased. I love getting bits and pieces from Tiger direct.

4 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

Thank you for giving us this wonderful opportunity to serve you and knowing that you are satisfied.

Kind Regards,

TigerDirect Customer Care

Valutata 5 stelle su 5

I ordered two identical laptops and…

I ordered two identical laptops and they both work very well.

4 dicembre 2019
Non scritta su invito
Logo di TigerDirect

Risposta di TigerDirect

We appreciate your wonderful feedback.

Giving you an excellent service is a pleasure.

Thank you very much.

TigerDirect Customer Care

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