Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... Leggi di più
L'azienda ha risposto
⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with the service I received from Farhin. He was very friendly, professional and genuinely helpful throughout the whole process. Farhin helped me get a new phone an... Leggi di più
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Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different... Leggi di più
L'azienda ha risposto
Sam was really helpful and nice with customer service I’m really happy and I’ll definitely will come back
L'azienda ha risposto
Scritti dall'azienda
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Scritti dall'azienda

Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, Regno Unito
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Risposta di Three UK - 3Store Wood Green
I am extremely disappointed with the treatment I received at Three Store Wood Green. I was served by Sergio, and his behaviour was completely unacceptable.
I politely asked him, “Can you do me a favour?” and his immediate response was simply “No,” delivered in a rude and dismissive tone. He then continued to give me attitude throughout the interaction. When I told him he couldn’t speak to me like that, he responded — and I quote — that he can and that he speaks however he wants. I was absolutely furious. No customer should ever be spoken to in such a disrespectful and arrogant manner.
His behaviour completely spoiled my day. It was clear from his attitude that he feels he can get away with treating customers this way, which is extremely concerning.
I asked to speak to a manager. Sergio said he would speak to him, but I strongly doubt he did. When I did speak to who I believe was the manager or assistant manager, they were very dismissive of my complaint and did not seem interested in properly addressing the issue.
This experience was shocking and deeply unprofessional. I expect Three to investigate this matter seriously. Customers deserve basic respect and courtesy. Sergio should not be allowed to treat people in this manner without consequences.
I would appreciate a proper investigation into this incident and a response explaining what action will be taken.

Risposta di Three UK - 3Store Wood Green

Risposta di Three UK - 3Store Wood Green

Risposta di Three UK - 3Store Wood Green
Ismail is the best sales person i have ever mate

Risposta di Three UK - 3Store Wood Green

Risposta di Three UK - 3Store Wood Green
I was served by Anna she was exceptional, she helped us understand exactly how the current contracts I have work, the separate payments and also sold me a phone for my daughter at a very good price, she helped me to transfer my daughter's number to three and set up the new phone, the price was even better when she suggested for me to give back the old one, she did all for me, with patience and care, she told me when she's works so anything I can come back to her , I really appreciated how I was treated, left Three feeling happy and clarified 🥰

Risposta di Three UK - 3Store Wood Green
Cesar helped me to solve my issue and provided excellent service

Risposta di Three UK - 3Store Wood Green
He was very polite and professional to my cause.

Risposta di Three UK - 3Store Wood Green
Ismail was amazing. Walked me through everything and made it really easy and stress free. Very very happy with my experience and I would recommend anyone to this three store - especially to Ismail.

Risposta di Three UK - 3Store Wood Green
Am very happy with the customer service I received.

Risposta di Three UK - 3Store Wood Green
Very nice person and helpful
Great job thanks

Risposta di Three UK - 3Store Wood Green
Wasim and blessing helped me move my home broadband with ease it felt so calm and reassuring in the store today and I would definitely recommend

Risposta di Three UK - 3Store Wood Green

Risposta di Three UK - 3Store Wood Green
Ismail and Hamid was super professional and so helpful and solved all my problems.

Risposta di Three UK - 3Store Wood Green
The Woodgreen store staff are very helpful, especially their assistant manager Blessing.

Risposta di Three UK - 3Store Wood Green
Arjent was really helpful today. He was quick and delightful person! Not many people left to be so helpful!

Risposta di Three UK - 3Store Wood Green
The person named Arjent was really helpful! He helped us with a problem that we had for the past 1 year. Keep him he is very valuable person

Risposta di Three UK - 3Store Wood Green
it was a great session with Atharva, he is very helpful and wonderful customer service he provided and help me with the service Recommended Place to go

Risposta di Three UK - 3Store Wood Green
Atharva was amazing .I bought a new phone as I was burgled this week.His explanations were very clear ,I was very comfortable in the shop and felt as if all the information I was receiving was helpful ,as a person I can tell he is very down to earth and is a good representative for Three .He represents your store very well .Going into shops there is a lack of customer service however Artharva’s customer service was excellent and I have no bad words to say about him. I have to say is that it’s lovely to see nice people in the work environment as a customer

Risposta di Three UK - 3Store Wood Green
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