Wigan branch employee Adele was a great help. Great customer support and listened to everything I needed, got me set up in less time than I thought. Very happy with the customer service.
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I have been having trouble with my phone not connecting, nothing was any trouble, excellent staff, sorted in a jiffy. Cheers David
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I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... Leggi di più
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Adele at Wigan store was great, so friendly and great at customer service. Adele sorted my plan to the latest one which suits my use, explained all other options which I could have whenever I ch... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Wigan
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, Regno Unito
- 01942231973
4,9
Eccellente
101 recensioni
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Risposta di Three UK - 3Store Wigan
Hi Emily, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Adele. We truly appreciate your feedback. -Neha
Laura at the Wigan branch has been so…
Laura at the Wigan branch has been so helpful. She has helped my nan June and many occasions with any issues she has had. She is so welcoming and makes my nan understand things in simple terms! She is a credit to the team.
1 giugno 2026
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Risposta di Three UK - 3Store Wigan
Wow, Apeel! It feels incredible to know Laura at our Wigan branch made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Charlotte at 3 store in Wigan was…
Charlotte at 3 store in Wigan was amazing from start to end fast and efficient very helpful went home with unexpected extras for a great offer!
29 maggio 2026
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Risposta di Three UK - 3Store Wigan
Thank you for sharing your experience, Mal. We’re delighted Charlotte at our Wigan store was able to look after you so well. -Neha
Bobby was great
Bobby was great! Explaining the best deals and helped immediately with getting a new phone. Such a lovely seller and good communicator.
27 maggio 2026
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Risposta di Three UK - 3Store Wigan
Megan, your message is so kind. We’re glad Bobby made everything simple and helped you feel confident with your new phone 💕😊 -Ayesha
Risposta di Three UK - 3Store Wigan
Hi Samantha, it’s great to hear you had such a positive experience and felt well supported by the team throughout your interaction. -Kishan
We have just been into the Three shop…
We have just been into the Three shop in Wigan and was met by Laura. We had a phone that was infected by some malware or virus that changed the way the phone worked and was missing some things like the message app. Constant ads popping up saying we had multiple viruses.
Laura told us not to worry and she would fix it for us. She sat us gown and started to work on the phone and after 10 mins or so handed it back for us to take a look. It was absolutely perfect.
Laura was friendly and polite and obviously knows he’s stuff.
I’m sure she saved us an expensive bill and longer wait at a phone repair shop.
I’m so happy to not only recommend the Three network, but also the Three shop in the Grand Arcade. Laura is a credit to Three….thank you!
18 maggio 2026
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Risposta di Three UK - 3Store Wigan
Alan, we’re genuinely grateful for your thoughtful feedback. Laura is delighted her expertise made everything smooth and reassuring for you. Your recognition of her efforts really motivates our team. Thank you for taking the time to share this. -Manavata
Once again excellent service from Laura…
Once again excellent service from Laura she has been looking after us for year
18 maggio 2026
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Risposta di Three UK - 3Store Wigan
Really nice to hear your feedback, Wessley—Laura’s consistent support over time highlights the kind of service we always strive to deliver. -Shivam
Great customer service from Lisa
Great customer service from Lisa, she helped us out with what we needed and helped us get a great deal. Thank you very much :)
17 maggio 2026
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Risposta di Three UK - 3Store Wigan
Sarah, we’re delighted Lisa could make everything simple and ensure you got the best deal. We hope to see you again soon! 😊 -Ayesha
Always happy to help you. I got fantastic service and got me sorted with a good phone a deal tha k you Lisa and Harry.
15 maggio 2026
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Risposta di Three UK - 3Store Wigan
Woohoo 🎉 Katie, your words light up our day! We’re delighted that Lisa and Harry provide such stellar support to ensure you walk away with a superb device, and we hope you enjoy every moment with it 😊 -Arvind
Very polite and knowledgeable member of…
Very polite and knowledgeable member of staff, Bobby. She went through all of our needs, and made sure she checked everything with us before moving on.
She put us at ease, and was a credit to the store.
9 maggio 2026
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Risposta di Three UK - 3Store Wigan
Thanks for sharing this, Brian! 😊 We’re glad Bobby’s calm approach and clear explanations made everything feel comfortable and well managed. We really appreciate you taking the time to let us know. -Samad
Lisa was super helpful
Lisa was super helpful, gave me different options and very polite
8 maggio 2026
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Risposta di Three UK - 3Store Wigan
Hey Nadia, we’re so glad to hear that Lisa was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
Bobby and Laura spot on
Bobby and Laura spot on, sorted out broadband and updated our phones A+
7 maggio 2026
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Risposta di Three UK - 3Store Wigan
Hey Warren, that’s brilliant! We’re thrilled to hear that Bobby and Laura made your experience so positive. Thank you for the amazing 5⭐ review! -Veronica
Welcoming service.
Welcoming service.Helpful staff member Laura.Answered all the questions and sorted the stuff out for me in a swift manner.
1 maggio 2026
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Risposta di Three UK - 3Store Wigan
Thank you for taking the time to leave this review. We’re pleased to hear Laura provided helpful, welcoming support and got everything sorted for you swiftly. -Manavata
Lisa was very helpful and willing to…
Lisa was very helpful and willing to spend the time to help find the right first phone for my son
1 maggio 2026
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Risposta di Three UK - 3Store Wigan
Really appreciate the feedback, Steph! It’s great to hear Lisa took the time to help you find the right first phone for your son, she’s all about making moments like this special. 🥰 -Ayesha
Risposta di Three UK - 3Store Wigan
Thank you for letting us know, Lesley. It’s wonderful to hear that Laura made such a positive impact. -Afaq
Fantastic customer service from Lisa in…
Fantastic customer service from Lisa in the wigan store , fun friendly quick service would definitely recommend
10 aprile 2026
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Risposta di Three UK - 3Store Wigan
Thanks for sharing this with us, John. It’s brilliant to hear that Lisa made your visit smooth and enjoyable at the Wigan store. Her energy and commitment to helping customers really stand out, and we’re glad she left such a strong impression. -Manavata
Laura helped me to resolve my issue…
Laura helped me to resolve my issue with internet abroad and my issue with the Three App. She was very kindly and prompt as well extremely professional. Thank you so much for the help.
9 aprile 2026
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Risposta di Three UK - 3Store Wigan
Wow, Natalia! It feels incredible to know Laura made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Excellent customer service
Excellent customer service. Very helpful staff
4 aprile 2026
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Risposta di Three UK - 3Store Wigan
Hey Dave! We’re really happy to hear that our team was able to help you out. Thank you so much for sharing your wonderful 5⭐ review! -Ayesha
It was fast
It was fast, well explained and good service.
Thank you.
1 aprile 2026
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Risposta di Three UK - 3Store Wigan
With our team, it’s not just about speed, it’s about clarity and care, Peneyambeko. That’s what makes the service truly stand out, and we’re proud to deliver that experience every time! -Ashifa
Always great service been coming the…
Always great service been coming the Wigan store for 14 years, staff always find me great deals! Thankyou Lisa today for your help
1 aprile 2026
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Risposta di Three UK - 3Store Wigan
Spreading joy and happiness every day is what we love, Aimee. Hearing that Lisa at our Wigan store made your visit special fills us with pride. Years of loyalty is the highest compliment 💖, and we’re proud to consistently deliver the best. We’ll be excited to welcome you back soon! -Ashifa
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