We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent custo... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the... Leggi di più
L'azienda ha risposto
Went in to re new my contract as I've never had a problem with service or coverage with 3 , sonny was there to help us out again ! For the last 4 yrs sonny has sorted us out with the best deals and ke... Leggi di più
L'azienda ha risposto
Molly-Mae today 14th of March at Wellingborough Three store was very helpful with the best and right choice to upgrade my mobile phone and also, with a some different aspects of monthly payment... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Wellingborough
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, Regno Unito
- 01933274711
4,9
Eccellente
180 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Christmas is very helpful and she…
Christmas is very helpful and she helped me transferring data.
4 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hey Mariam! Thanks for your feedback, Christmas always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Maria was amazing
Maria was amazing. Showed real care and attention to what I needed. Her tech knowledge was also pretty good.
3 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hello, Isaac! We're so pleased to hear Maria make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. - Three Social Media Team
Very helpful
Very helpful, couldn’t ask for anymore. Lovely staff member!!
2 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hey Alexander, we’re really glad your experience with our team was so positive. Thank you for your feedback. 😊
-Three Social Media Team.
i had a really good exprience
i had a really good exprience
Molly and Alina were really helpful
30 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Thanks for the review, Yeter. We’re glad your experience was positive and Molly and Alina offered great support.
– Three Social Media Team
Three has been always the best for me
Three has been always the best for me. Thank you. The office in Wellingborough especially the assistant manager Alina is specifically excellent, polite and professional. Well done
30 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hello Sali, we’re happy to hear your visits have been great, and that Alina made things even better. Thanks for sharing your feedback. – Three Social Media Team
Risposta di Three UK - 3Store Wellingborough
Hi Madeline. Thank you so much for your lovely review. We are absolutely thrilled to hear that Adrian looked after you so well and made your experience such a positive one.— Three Social Media Team
Experience with Molly-mae
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the service
28 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hi there, we’re thrilled to hear that Molly-Mae delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Christy very helpful and very nice
Christy very helpful and very nice
27 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hey Klaudiusz, you’ve just made our day! 🎉 We’re glad to hear your experience with Christy was remarkable. Wishing you a great day. — Three Social Media Team
Perfect customer service from Molly Mae…
Perfect customer service from Molly Mae today, helped me put loads
26 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Love this, Natasha 💫 We're thrilled that Molly Mae provided such spot-on and capable support 🌸
- Three Social Media Team
I purchased a new phone today
I purchased a new phone today , from my local Three in Wellingborough the process went very smoothly , i was assisted by Molly-Mae and she made me feel comfortable as I suffer from Anxiety
26 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Thank you for your kind words, Elisea! We’re happy to hear that Molly‑Mae delivered such supportive care and made the experience easier for you at our Wellingborough branch. 🌟 – Three Social Media Team
I have been on a contract with Three UK…
I have been on a contract with Three UK for a few years now. I am currently trying to get them to understand that my Android Pixel 9 pro is not able to call or receive calls. I've tried to explain to them in their Chat but it's AI , & doesn't " understand what my problem is. I managed to get "it" to allow a chat with an agent. They also could not understand why I. Am not able to make a call. They haven't been able to come up with a resolution for this problem. I went to the local shop & although they understood" eventually " that I was being truthful. They gave up trying to fix the phone there doesn't appear to be a direct phone number for them. I pay monthly & I'm thinking maybe if I cancel the DD , that might force them to do something about it.
23 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hi Noel,
Thank you for your loyalty over the years, we really do appreciate it. I understand how frustrating it must be not being able to make or receive calls on your Pixel 9 Pro.
As your network provider, we supply the service and sell the products, but any device‑related issues on Google Pixel phones need to be handled directly by Google, as they have the tools to diagnose and repair software or hardware faults on their devices.
Before you contact them, please try the steps below, as they often resolve calling issues on Pixel devices:
Reset your mobile network settings:
1. Go to Settings > System > Reset options
2. Tap Reset Mobile Network Settings (or Reset Wi‑Fi, mobile & Bluetooth)
Note: This will remove saved Wi‑Fi passwords, but it also clears any corrupted Three UK network certificates that may be causing the issue.
3. Restart your phone immediately after.
If the calling issue continues after this, please get in touch with us through our secure contact link, and we’ll run further checks on your account and network connection. Our support team is available during our standard operating hours, and we’ll be happy to help you move this forward.
As we can’t access accounts over Social Media, if you need help with anything related to your concern, please reach out to us through our Contact Us page here: https://bit.ly/3C43TKN. Our team is available Mon to Fri 8am to10pm, and Sat to Sun 9am to 8pm. So we can look into this properly for you. — Three Social Media Team
Both the store manager Adrian and the…
Both the store manager Adrian and the assistant Molly-Mae were superb in helping and advising me.
3 customer service in Wellingborough branch is outstanding.
23 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hi Andrew 😊.
Adrian and Molly Mae sound absolutely wonderful and it’s great to hear how well they supported you. Their effort clearly made your visit smooth and positive, and feedback like this truly means a lot. Thanks for sharing such a bright moment with us. -Kashish
Christy is so helpful and i am happy
22 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Thanks for sharing, 🎉 Mass! Christy clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
We had a great experience with Sunny…
We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent customer service made the whole process smooth and stress-free. Thank you, Sunny, for your outstanding support!
22 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hey, Monik! We’re really glad to hear that Sunny made your visit such a positive experience. It’s wonderful to know he took the time to explain everything clearly and supported you through the whole process of choosing your SIMs and WiFi device. 😇 -Prabhjeet
Christy and maria is very helpful
18 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Thank you for the 5⭐ review, Dorel! We truly appreciate you sharing your experience, and it’s wonderful to hear that Christy and Maria provided you with outstanding care. -Neha
Maria was Very friendly
Maria was Very friendly, helped us with everything that we needed, made us laugh and very patient in explaining what we didn’t understand.
Very good Customer service.
18 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
That’s brilliant 🌟 Francis, we're thrilled that Maria provided such patient, friendly care to address your inquiries and handle everything seamlessly. Wishing you more reasons to smile today 😊 -Arvind
Risposta di Three UK - 3Store Wellingborough
Hi Trish, we are delighted to hear about your positive experience. It is great to know that our team provided such valuable guidance and clear information during your visit. -Shivam
Thanks to Adrian and Christy for…
Thanks to Adrian and Christy for helping to set up my 5g router
14 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Wow! 🎉 Amazing, Priscilla! It’s great to know that Adrian and Christy was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish
christy is very helpful
13 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hi Edita, we are glad to know that Christy provided such helpful assistance during your interaction. -Kishan
Great customer service so friendly and…
Great customer service so friendly and helpful, thank you Alina and Molly-Mae!
7 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Wellingborough
Hi Ruth, thank you for sharing your feedback, we are glad that Alina and Molly-Mae looked after you so well and provided such a welcoming and positive experience! -Shivam
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.