The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I... Leggi di più
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Elliot and Tyler, plus all the other staff involved were amazing. Persistent to get us the best deal, which ended up making them more business and sales. Great stuff
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Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as need... Leggi di più
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Popped in today to discuss my son’s contract and was helped by Elliot. I have never felt so informed! He was highly knowledgeable, patient and friendly. Would absolutely recommend using this store i... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Stevenage
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
63 Queensway, SG1 1DN, Stevenage, London, Regno Unito
- 01438353984
4,7
Eccellente
41 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Le persone hanno visualizzato anche
Kyle Asm
Kyle Asm, helped me with my sim upgrade and also my husband with transferring his data
15 giugno 2026
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Risposta di Three UK - 3Store Stevenage
That’s impressive 🎯 Lennie. Kyle Asm handled your SIM upgrade and your husband’s data transfer with attentive care, ensuring everything was supported smoothly. Wishing you more reasons to smile today 😊 -Arvind
Very good
Very good. Friendly Tyler went above and beyond to help us
15 giugno 2026
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Risposta di Three UK - 3Store Stevenage
Wow! 🎉 Amazing, Jake! It’s great to know that Tyler was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet
Went into store for a three app help
Went into store for a three app help. Sorted me out. Issue was fixed
14 giugno 2026
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Risposta di Three UK - 3Store Stevenage
Boom 💥 Regimon. App support was handled with precision, getting everything running exactly as it should ✨ -Arvind
Elliot and Tyler were excellent
Elliot and Tyler, plus all the other staff involved were amazing. Persistent to get us the best deal, which ended up making them more business and sales. Great stuff
11 giugno 2026
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Risposta di Three UK - 3Store Stevenage
Hi Stephen, an incredibly persistent effort was delivered by Elliot, Tyler, and the rest of the team to secure the absolute best deal for you, and we truly appreciate your fantastic feedback. -Kishan
Kyle ASM
Kyle ASM, managed to sort an issue on my wifes and my phone. Been coming into store for years and they always seem to fix my issues
11 giugno 2026
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Risposta di Three UK - 3Store Stevenage
Hi Eric, it is wonderful to know that Kyle and the branch team consistently look after your family devices whenever you drop by, and we look forward to keeping your connectivity running smoothly for many more years to come. -Kishan
Good customer service
The customer service was good. Elliot was very helpful and sorted out challenges with three customer services which had not been helpful. Because of the great customer service offered at the store, I renewed my contract with Three and Elliot set up a new tablet for me. The set up was excellent, user friendly and tailored to needs. I was pleased with the customer service provided and would recommend the store.
1 giugno 2026
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Risposta di Three UK - 3Store Stevenage
Hi Deborah, thank you for sharing such a thoughtful review. It’s great to hear that Elliot was able to step in, resolve the issues you’d faced earlier, and guide you through renewing your plan with care and clarity. Knowing he set up your new tablet in a way that suited you perfectly is wonderful feedback for the team. 😇 -Prabhjeet
Jacob solved issues very quickly
Jacob solved issues very quickly. Excellent service.
19 maggio 2026
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Risposta di Three UK - 3Store Stevenage
Thank you, Gareth. Great to hear Jacob resolved everything promptly and made things simple for you. -Suhaas
Tyler was highly knowleable,patient,very pleasant
Tyler was extremely patient, highly knowledgeable explaining all needed to know about my new phone. Excellent communication skill, very pleasant young man who loves his job. Spent time with us as needed .
18 maggio 2026
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Risposta di Three UK - 3Store Stevenage
That's awesome to hear! We’re delighted to hear Tyler provided such outstanding support and made your experience feel welcoming. Feedback like yours inspires us to keep delivering the best service. ☺️ -Prabhjeet
Risposta di Three UK - 3Store Stevenage
We’re all about delivering the best experience, and that’s exactly what we’re here for. Thanks for sharing the love, Chris! 🤗 -Ayesha
Needed advice - came out fully armed!
Popped in today to discuss my son’s contract and was helped by Elliot.
I have never felt so informed! He was highly knowledgeable, patient and friendly. Would absolutely recommend using this store in future and it is encouraging to know that this is the customer service 3 are giving their customers. Thank you Elliot!
11 maggio 2026
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Risposta di Three UK - 3Store Stevenage
Hey Victoria, that’s fantastic to hear! 🎉 We’re really pleased you had such a great service experience. Thanks so much for taking the time to share your lovely 5⭐ review! -Neha
Tyler was very knowledgeable
Tyler was very knowledgeable, helped me understand my new device. And answered every question that I had. Good ecperience 100% great customer service/sales skill. Will recommend tyler at the stevenage three shop to my friends
6 maggio 2026
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Risposta di Three UK - 3Store Stevenage
Thanks for sharing such brilliant feedback, Linda. We’re so pleased Tyler offered such strong support and left you feeling fully informed. The Stevenage team will love your kind words. -Maryalex
Elliot and Tyler were extremely…
Elliot and Tyler were extremely helpful. I was able to switch my plan to 3 swiftly and easily and Elliot was friendly, clear and super efficient in helping me sort this out, get a great deal and understand all the benefits of it and the practical steps in switching.
3 maggio 2026
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Risposta di Three UK - 3Store Stevenage
Hi Wendy, great to hear Elliot and Tyler made switching your plan quick and easy, explained everything clearly, and helped you secure a great deal, making the move to Three a smooth experience. -Shivam
Elliot and Tyler were really friendly…
Elliot and Tyler were really friendly and helpful. Got me on a better renewed plan and onboarded my wife as a new Three customer.
3 maggio 2026
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Risposta di Three UK - 3Store Stevenage
Thanks for the fantastic 5⭐ review, Fran! We really appreciate you taking the time to share your experience, and it’s great to hear that Elliot and Tyler provided you with outstanding care. -Neha
Elliot was really patient especially…
Elliot was really patient especially with old phone playing up with a mind of its own. Great advice and customer service
7 aprile 2026
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Risposta di Three UK - 3Store Stevenage
Amazing, David! We’re glad to hear that Elliot provided such a positive experience and was able to assist you. Your feedback truly means a lot to us 🎉 -Neha
Lovely friendly service
Lovely friendly service. Tyler was very helpful and answered any questions I had. Great customer service from all of the team at the Stevenage store:)
4 aprile 2026
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Risposta di Three UK - 3Store Stevenage
Thank you for taking a moment to share this lovely feedback Megan. It’s wonderful to hear that Tyler offered such thoughtful support and that the whole team at Stevenage made your experience so positive. -Afaq
Risposta di Three UK - 3Store Stevenage
Hi Stuart, we appreciate your review. Lovely to hear the support you received was so helpful. -Ayesha
Iexcellent service
I came into store on Good Friday, not expecting much help, as i was not sure store is closed for holidays. I have received an amazing help and assistance from Elliot, who sorted my set up and kindly explained everything i needed help with. I am so grateful, to your staff and Three, to carry on with my life and phone situation. Brilliant service.
3 aprile 2026
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Risposta di Three UK - 3Store Stevenage
Hey Martina, it’s wonderful to hear how your visit turned out. Elliot’s dedication in guiding you through the setup and making sure everything was clear shows the kind of care we strive for. Knowing that his support helped ease your situation and gave you confidence with your phone means a lot to us. Thank you for sharing such uplifting feedback, it inspires our team to keep delivering experiences that truly make a difference. See you again! 🤗 -Kashish
A brilliant young man Tyler I Stevenage…
A brilliant young man Tyler I Stevenage branch helped me set up my new mobile. Many Thanks. Will certainly recommend 333 to my family and friends just as my granddaughter recommended 333 to me.
1 aprile 2026
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Risposta di Three UK - 3Store Stevenage
Yay, Elizabeth 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Tyler at our Stevenage branch provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha
Elliot helped me a lot with deciding on…
Elliot helped me a lot with deciding on a new phone
13 marzo 2026
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Risposta di Three UK - 3Store Stevenage
We’re really glad to hear Elliot gave you such great support, David. We want every customer to feel just as happy with our service. 🌺 -Ayesha
Great staff
Great staff. Elliot was extremely helpful. Guided me through different options and helped set my phone up
13 marzo 2026
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Risposta di Three UK - 3Store Stevenage
Hi Zoe, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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