Good service
L'azienda ha risposto
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Kev and the team did a great job helping to upgrade me and my sister, all of our data was swapped over and the new phones all set up, brilliant service!
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Kevin Shaw was absolutely amazing! His customer service was incredible, he sat and broke down all key components of each device and helped me choose the right one for me! Thank you so much!!
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We went just to collect a broadband that we order online but Sam was really nice asking in detail what we were looking for, he give us better options for our needs and help us getting better deals eve... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Shrewsbury
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
41-42 Pride Hill, SY1 1DN, Shrewsbury, Midlands, Regno Unito
- 01743243526
4,9
Eccellente
126 recensioni
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Le persone hanno visualizzato anche
Very helpful!
Very helpful and polite, helped us get another broadband set up and got us a great deal! Would highly recommend
7 novembre 2025
Non scritta su invito
Risposta di Three UK - 3Store Shrewsbury
Thanks for your feedback, Dave, and it's lovely to hear that you enjoyed great customer service during your Broadband purchase. We appreciate you taking the time to share this with us. -Michael
Simple
Simple, easy to understand, Lucy did a great job and even swapped all of my data across to my new phone, superb service!
6 novembre 2025
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Risposta di Three UK - 3Store Shrewsbury
Thanks for this fantastic 5⭐ review, Frannk. We really do appreciate you taking the time to send this over! Great work Lucy 🎉 -Jade
Thank You Kev
If I could give the manager Kev at Three Mobile Shop in Shrewsbury 100 gold stars I definetly would. He is so kind caring and compassionate and really knows his business.
When I downloaded my partners funeral service to my phone it destroyed all of my files, including those relating to the death of my partner. I was completely devastated and besides myself, so went to see Kev. He sat calmly with me and said yes of course I can fix this for you.
Half an hour later a big smile appeared on his face, he handed me my phone. Everything was back. I was so relieved and full of gratitude I couldn't stop crying. He sat with me until I felt better.
This is the part of my job I love best he said -helping people.
After a million thank yous and a big hug
I was able to leave the shop with a smile on my face again.
3 novembre 2025
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Risposta di Three UK - 3Store Shrewsbury
Thanks for your feedback, Miriam, and it's lovely to hear that you enjoyed great customer service during your Shrewsbury store visit. It's wonderful to hear that during such difficult times, Kev was able to help you in such a way. We appreciate you taking the time to share this with us. -Michael
The staff Sam and kev were really…
The staff Sam and kev were really professional , friendly and knowledgable today. They Could not do enough to help with my requirements and there was plenty of options. I would highly recommend visiting this store and the helpful staff.
1 novembre 2025
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Risposta di Three UK - 3Store Shrewsbury
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Outstanding Service!
Sam and Kev provided professional and friendly advice and practical repairs to my hardware that Sam had asked me to bring in to the shop. On return home everything worked straight away. The excellent service motivated me to get on and complete the installation of the external aerial for broadband and WiFi. This gives me a considerable saving in my monthly bills. Outstanding Service!
17 ottobre 2025
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Risposta di Three UK - 3Store Shrewsbury
Thanks for the amazing 5⭐ review, Charles. We really do love to hear this! Great work Sam and Kev 🎉 -Jade
Nice and Helpful Staff
I Got a new contract for a phone and SIM, Honor 400 Pro and wanted to copy my current number over and Sam helped in store get all the info and explained how to get it from my current phone SIM to my new contact SIM while keeping the number and over the course of a few days he helped me through the process.
22 agosto 2025
Non scritta su invito
Risposta di Three UK - 3Store Shrewsbury
Hi there,
That's fantastic to hear! We're so glad Sam was able to provide such helpful support and guide you through the process of moving your number over.
We'll be sure to pass your kind words on to him. Thank you for taking the time to share your positive experience with us! -Jonathan
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