Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... Leggi di più
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Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... Leggi di più
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Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... Leggi di più
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We were in a terrible predicament back in mid January, the Manager and his assistant in the Scarborough branch went above and beyond to help us walk away with 2 new phones (£150.00 on each phone too v... Leggi di più
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Scarborough
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
21 Westborough, YO11 1UH, Scarborough, North, Regno Unito
- 01723363270
4,9
Eccellente
221 recensioni
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Risposta di Three UK - 3Store Scarborough
We love hearing this, Sykes 😊 We're pleased we could help get your device sorted. Thanks for sharing your feedback 💙
Three Social Media Team
Chris was a top lad
30 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
That's brilliant, George 🌟 Chris clearly made all the right moves. What a great shout‑out 💙
- Three Social Media Team
Disgusting treatment from 3 I've contacted the obnisisnaman
Would give 0 stars if I could. 3 wrote to me to remind me that my broadband contract would end on the 20th of this month. I went into the shop and spoke to the manager Nav, I renewed our sim only deal but when I tried to cancel our broadband, he told me that I would have to go back another day. I went back into the shop on the 13th sat with a staff member for at least half an hour while he typed on his computer, during this time 3 sent me numerous security codes. Finally I was told that 3 would send me a QR code in a couple of days then I would be able to return the broadband box. On the 20th the day my contract ended I still hadn't received a QR code so I went back into the shop and spoke to Nav again. Nav told me that he would elevate my case but I had to give 30 days notice even though my contract had ended. I told him that didn't make sense my contract had ended and I'd been asking for a QR since the 11th. On the 21st someone from customer service rang me and said that I would receive a QR by 18.00 but I would still have to pay for the box until 3 received it but I didn't have to give 30 days notice. I told him that I should not have to pay for the box as its 3's fault it hasn't been returned its just 3's way of making money from customers putting us in an impossible situation you pay for the box until they receive it but you can't return it until you get a QR code which they seem incapable of sending. I've now elevated this and contacted the obnisisnasman
11 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hi Susan, we’re really sorry to hear about the difficulties you’ve experienced with cancelling your broadband service and returning your equipment. We understand how frustrating this situation must have been, especially after you contacted us several times.
We’d like to look into this for you and make sure your concerns are properly addressed. Please contact us directly via Three customer support here: https://bit.ly/3C43TKN, so we can review your case and assist further.
We apologise for the inconvenience caused. - Three Social Media Team
Risposta di Three UK - 3Store Scarborough
Hi April, we’re glad to hear the support from Chris made your experience a positive one. We appreciate you sharing your feedback with us. — Three Social Media Team
Risposta di Three UK - 3Store Scarborough
Hey Richard, we’re glad to hear Chris made such a positive impact. Thank you for the feedback! 😊
-Three Social Media Team.
Marty sorted out our transfer and made…
Marty sorted out our transfer and made the process easy and quick. Perfect thanks.
22 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hey Shaun, we’re really glad to hear Marty made everything straightforward and got your transfer completed with ease. Thank you for sharing your experience. 😊
– Three Social Media Team
Chris and nav were a huge help
Chris and nav were a huge help, top boys them
20 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hey Evelyn, thank you so much for the ⭐⭐⭐⭐⭐ review! We’re thrilled to hear that Chris and Nav were a huge help and took such great care of you. We'll be sure to pass the shoutout to the top boys! 😉 — Three Social Media Team
Top notch service here absolutely gravy…
Top notch service here absolutely gravy lads
19 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hi Bob, thank you for sharing your experience. We are absolutely delighted to hear that you received such stellar service from the team during your visit.— Three Social Media Team
Thank for the amazing help
Thank for the amazing help. Sorted my phone out
19 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
That’s impressive, Tyra 🎯 Delighted to know the support got everything working just the way it should. Thanks for sharing the love 💙
- Three Social Media Team
Thanks for sorting my device out
Thanks for sorting my device out. Marty was great
18 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Maureen, we love this feedback! Marty's excellent service is what makes customers happy 💕 Thanks for the 5⭐ rating.
Excellent assistance from the staff in…
Excellent assistance from the staff in Scarborough.
18 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
That’s superb! It’s wonderful to know this has been your experience with our team in Scarborough. Thanks for sharing it with us! 🌟 – Three Social Media Team
Easy to deal with answered all my…
Easy to deal with answered all my questions in a way i could actually understand
17 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hi there, thanks for the amazing 5⭐ love. We’re glad to know that our team delivered exceptional support and answered all your queries without any hassle.
‑Three Social Media Team
Thanks for the help and assistance
Thanks for the help and assistance. Really pleasant in store
17 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hey Mel, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! – Three Social Media Team
Had a problem
Had a problem, came into store and the chaps sorted me out. Thank you
17 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hi Ann, we appreciate your lovely review! Glad the team could help and get everything back on track for you ✨ – Three Social Media Team
Marty was a great help I was having…
Marty was a great help I was having viruses ping up and nobody could figure it out but he did. So glad I popped into the Three shop.
17 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
That is wonderful to hear! 💥 It sounds like Marty did an amazing job getting those frustrating virus alerts sorted out for you. Thank you for sharing such a great experience! 😇 - Three Social Media Team
Got a new device
Got a new device, transferred over, amazing help and great price. Thanks chaps
15 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Thanks for the lovely feedback, Patrick! We’re glad our team made everything easy for you. 😊 – Three Social Media Team
Really appreciate the assistance
Really appreciate the assistance. Lovely people
14 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hi Angela, thank you so much for your kind words. It’s wonderful to hear our team made your experience a pleasant one. We truly appreciate your feedback.
– Three Social Media Team
Risposta di Three UK - 3Store Scarborough
Hi Craig, thanks so much for the great feedback. It’s brilliant to hear you enjoy visiting our Scarborough store and keep choosing to come back.
– Three Social Media Team
Great help to me in store I was only…
Great help to me in store I was only passing lovely lads
13 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hi Allan, thanks for sharing your feedback with us. We are delighted to hear that the team provided such great support and made your visit to the shop a pleasant one.— Three Social Media Team
Phone is amazing and it was very easy…
Phone is amazing and it was very easy to sort
12 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Scarborough
Hello Botha, we’re glad to hear you’re enjoying your new device and that getting everything arranged was simple for you – Three Social Media Team
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