Three UK - 3Store Oxford (Westgate) Recensioni 

84
•
TrustScore 5 su 5

4,9

Unit U49, 234 The Westgate, OX1 1PE Oxford, South, GB

•

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Valutata 5 stelle su 5

Marcuss has been attentive and extremely helpful to me and my wife. We were thinking of changing the company that provides our mobile phones but having been helped by Marcuss we have decided to stay w... Leggi di più

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Valutata 5 stelle su 5

Jahlecia and Chloe been absolutely great for me and my mum in Oxford brunch! They explained us whole process extremely efficiently and managed to find a great deal which save a lot of money for our fa... Leggi di più

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Valutata 5 stelle su 5

Chloe (Oxford store) was incredibly helpful and nice to deal with. I would definitely come back to this store to deal with her!

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Valutata 5 stelle su 5

Zayn was incredibly helpful and patient with me. I spent a good while trying to figure out the best deal and the right option for my business, and he didn’t rush me once. He explained everything clear... Leggi di più

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Dettagli dell'azienda

  1. Elettronica e tecnologia

Informazioni su Three UK - 3Store Oxford (Westgate)

Scritti dall'azienda

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Scritti dall'azienda

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Informazioni di contatto

  • Unit U49, 234 The Westgate, OX1 1PE, Oxford, South, Regno Unito

  • 01865247021

4,9

Eccellente

TrustScore 5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(84)

34.024 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic customer service

I wanted a phone upgrade & was served by Jomir . Nothing was too much trouble. He got me a fantastic deal on a new phone & was so kind & patient especially as I am a techno phobe. All the store staff were friendly too - all in all a great experience.

11 marzo 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Thank you for your review, Ann! 🌟 Jomir and the entire team are thrilled to know you had such a positive experience with your upgrade 📱✨ -Veronica

Valutata 5 stelle su 5

Chole was excellent

Chole was excellent. Very knowledgeable and helped with all the questions I had. Successfully acquired a new phone and plan with minimal fuss. Highly recommend.

17 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hey Jessica, thanks for sharing your lovely experience! 🎯 We're glad that Chole's clear guidance made your visit positive and helped you choose the phone and plan that suited you best. Enjoy your new phone 😊 -Arvind

Valutata 5 stelle su 5

Brilliant service in store and I would…

Brilliant service in store and I would highly recommend coming here for any issues and network, the staff, especially Jahlecia, are extremely helpful and I am happy with my service

14 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Wow! 🎉 Amazing, Zuhura! It’s great to know that Jahlecia was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Kashish

Valutata 5 stelle su 5

Hassan was very helpful and helped me…

Hassan was very helpful and helped me get a 17 pro max good customer service

9 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Tsitsi, we’re pleased Hassan’s dedication ensured you had a seamless experience. We hope you’re enjoying your new device 😊. -Suhaas

Valutata 5 stelle su 5

Jerome was an absolute pleasure to deal…

Jerome was an absolute pleasure to deal with very helpful and committed to the job honestly I left the store with a good understanding of how to work out sim plans very efficiently and get the best rates he’s the man to speak to if you need to ask questions he’s your man to answer them all :)

7 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Valutata 5 stelle su 5

Fantastic customer service from Chloe…

Fantastic customer service from Chloe very helpful and very friendly

7 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hey Kennedy, we’re thrilled to hear Chloe made such a positive impact on your experience. Thank you for this amazing 5⭐ review! -Veronica

Valutata 5 stelle su 5

James is a very good

James is a very good, knowledgeable sales person who was very patient in his attendance to my queries today. I came away with much more products to suit my needs than I anticipated at a very good deal because of his proactiveness. James you truly are a star employee. Thank you.

6 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Thank you for the review, Abigail! We truly appreciate you sharing your experience. It’s wonderful to hear that James helped you secure a deal that met your expectations. 🎉 -Neha

Valutata 5 stelle su 5

Chris in the Oxford store was so…

Chris in the Oxford store was so helpful. After MANY frustrating phone calls with Three customer service over years, Chris was able to usefully explain my issue and got me the right plan for my needs. I reluctantly let go of my previous plan but with confidence that it was getting me the service I need.

3 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Holly! So glad Chris in the Oxford store got everything clear, sorted, and set you up with a plan you feel good about. 😊 Thanks for sharing your experience with us! -Ayesha

Valutata 5 stelle su 5

James was great

James was great in store today we had a really good experience and helped me and my partner with getting a new tablet after some issues due applying we were able to leave happy

3 febbraio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Thank you for sharing this lovely feedback, Lillian! We're really pleased to hear James was supportive in helping you get the best deal and took the time to assist you both properly. Hope you have a great day! 😊 -Neha

Valutata 5 stelle su 5

I am happy and please with the service…

I am happy and please with the service received today. I am happy that my new plan allows me to use it in Vietnam when I visit again.

17 gennaio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hi Phuong, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet

Valutata 5 stelle su 5

Thiago was an amazing help sorting out…

Thiago was an amazing help sorting out my new phone and contract. Super easy and helpful. Would recommend this store to any in Oxford

17 gennaio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Thank you for sharing such a great experience, Martin! Thiago did an awesome job getting you set up, and we truly appreciate your recommendation! ✨ -Veronica

Valutata 5 stelle su 5

Superb help support and service from the team

Superb help and support from the moment I phoned to waking through the door. I had my phone stolen at Gatwick airport and Zayn and Hassan went way over and above to help me. The service was friendly and helpful and they took a huge amount of care to support me and get me a temporary solution until my SIM could be replaced. Loved the service so much I bought doughnuts and muffins for the team!

6 gennaio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Oh we are so sorry to hear that you were the victim of theft, Amanda.

We're delighted that Zayn and Hassan were able to support you so well at such a stressful time. We're sure that they were very happy with the doughnuts and muffins 😋 So kind! -Jade

Valutata 5 stelle su 5

Jomir Oxford Branch was great and…

Jomir Oxford Branch was great and helpful. Also, Thiago did a wonderful service for us. Thanks for the arrangements.

3 gennaio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Valutata 5 stelle su 5

Zain was very helpful he fixed my phone…

Zain was very helpful he fixed my phone im so grateful for him. A great worker you have in Zain. Thank you

3 gennaio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Valutata 5 stelle su 5

Has a wonderful customer service and is…

Has a wonderful customer service and is very knowledgeable about his job.He assisted us very much and gave us same extra service for the available offers and renewal of contracts. We give credits to Jomir for the day thanks.

3 gennaio 2026
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Risposta di Three UK - 3Store Oxford (Westgate)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Valutata 5 stelle su 5

Markus has been great

Markus has been great, very efficient quick , found me the right phone for me in minutes and dealt in professional manner.

Great asset to a Oxford team.

Far superior service than with previous providers.

Thanks
Adam

27 dicembre 2025
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Logo di Three UK - 3Store Oxford (Westgate)

Risposta di Three UK - 3Store Oxford (Westgate)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Valutata 5 stelle su 5

Helpful and quick!

22 dicembre 2025
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Risposta di Three UK - 3Store Oxford (Westgate)

Hey Anthony, we’re happy to hear that you had an amazing experience with us. Thank you so much for the 5⭐ review! -Neha

Valutata 5 stelle su 5

Great customer service and very helpful…

Great customer service and very helpful staff explaining what I needed to do. Better deals, offers and faster phone number transfer than EE. Would definitely recommend. Markuss helped me upgrade my Galaxy S10 to Galaxy S25 Ultra and was very clear and helpful with each step.

14 dicembre 2025
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Risposta di Three UK - 3Store Oxford (Westgate)

What a fantastic 5⭐ review, Archie! Thanks for taking the time to share this with us! Great work Markuss 🎉 -Jade

Valutata 5 stelle su 5

Good customer service

Good customer service. Issue. Resolved

6 dicembre 2025
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Logo di Three UK - 3Store Oxford (Westgate)

Risposta di Three UK - 3Store Oxford (Westgate)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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