I came in store with an issue on my device and saw Dan who fixed it for me in no time at all and showed me what had happened and explained how to fix it if it happened again.
L'azienda ha risposto
Sede
Cambia sedeUnit 129 The Potteries Shopping Centre, Market Square, ST1 1PS Stoke-On-Trent, Midlands, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
These lads are fantastic we bought a new Internet and couldn't connect our tablets to it so we phoned the store and Dan told us to bring everything in and he'd teach us how to connect them and make su... Leggi di più
L'azienda ha risposto
I was having such a great deal of technical issues, but Dan from this branch was amazing. He was very helpful and supportive, and he did everything in his power to resolve my issue with consistent kin... Leggi di più
L'azienda ha risposto
There needs be more people like John out there to help us elderly with this technology, I was in such a mess with my phone and he sat me down, calmed me down and clearly explained how to resolve it, h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Hanley Potteries
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 129 The Potteries Shopping Centre, Market Square, ST1 1PS, Stoke-On-Trent, Midlands, Regno Unito
- 01782219361
4,9
Eccellente
183 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amaizing Manager, Dan!
Dan did an amaizing job! Super friendly and helpful. Dealt with our queries promptly and thoroughly.
Thank you soo much!!
1 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Thank you for sharing your experience, Lexi! 😊 Dan went above and beyond to make your visit clear and effortless. ✨ -Veronica
Amazing service
Amazing service! Went in with an issue and got it all solved within minutes! Thank you so much!
1 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
We’re thrilled to hear this! 🌼 Our team will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us, Sharaniah! 🥰 -Kashish
Jon and Dan found me an incredible…
Jon and Dan found me an incredible deal. They knew absolutely everything about every device and talked to me about the different specs and features of each device to make sure I had one that met my needs. They also took their time to help me with a transfer and show me some new things on my new device. Nothing was too much trouble. I am really happy.
27 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Eden! This absolutely made our day. Jon and Dan had a great time helping you compare devices and getting everything transferred over smoothly. Nothing makes us happier than knowing you walked away smiling. Enjoy your new device! 😊 -Ayesha
3 store in The Potteries Hanley.
We went into the 3 store in The Potteries Hanley.
Such helpful staff. Jon and Dan helped us to find the right phone and tarrif for me. They answered all my questions in a way I could understand. Highly recommend a visit to the store.
23 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
From browsing to brilliant. We’re thrilled Jon and Dan at our Hanley Potteries helped you discover the perfect phone with options that truly fit. Thanks for letting us be part of your journey. Your willingness to recommend us, Kathryn, is the highest compliment ❤️ -Ashifa
I had a problem with my phone with…
I had a problem with my phone with videos keep coming on and I couldn't use it. Dan helped me understand why it happened and showed me how to fix and helped me with three device security for £1. Very Happy with the service I received
23 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
What began as frustration with unstoppable videos ended in confidence and relief, Carol. Dan guided you through the fix, safeguarded your devices, and left you smiling. That joy is the best feedback we could ever receive. -Ashifa
Dan was very helpful
Dan was very helpful and very good took his time to help with an issue so I decided to stay with three
16 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hi Jan, thanks for the review. It’s great to hear Dan took the time to help resolve your issue and that you’ve decided to stay with us. We really appreciate the feedback and are glad we could help. -Kishan
Really helpful
Great team in store, really helpful and knowledgeable. Solving my issue there and then
15 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hello Liam, we love hearing how smoothly things were handled for you in store. It’s great to know the team’s expertise made the difference right when you needed it. ☺️ -Prabhjeet
Great service for john
13 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Thanks so much, Colin. We’re delighted to hear everything went smoothly and that you’re happy with the support received. -Shivam
Bari was really helpful and took his…
Bari was really helpful and took his time to answer all questions we had. He also set up the device for us and directed us to the right place for our other query.
12 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Gizzelle, what an incredible shout‑out! Bari’s commitment to ensuring everything was set up perfectly shows the true meaning of outstanding service. -Manavata
Bari was fantastic
Bari was fantastic, got me a great deal and was very helpful.
12 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Thank you, Concilia! We’re thrilled to hear that Bari was able to get you a great deal and provide such helpful support. Feedback like this really makes our day. ☺️ -Prabhjeet
John was so helpful and friendly
John was so helpful and friendly, made a difficult situation very simple i can't thank him enough
12 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Thank you, Aileen, for sharing such kind words. We’re thrilled to hear that John’s support turned a challenging moment into a smooth experience for you. ☺️ -Prabhjeet
John made everything so simple and…
John made everything so simple and understandable, he was a great help
12 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hi Carol! It’s great to hear that John looked after you so well. 🌟 Having things explained clearly makes life much easier, and we're glad he could get everything sorted for you. Thanks for sharing your experience. -Kishan
John was unbelievable,so patient and…
John was unbelievable,so patient and friendly,great to see someone help the older generations with this new technology
9 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Fantastic stuff, Elozabeth! We’re glad John gave you such great support. He made new tools feel like simple tricks, and we can’t wait to see you again soon! 😉 -Kashish
John was so helpful and friendly can't…
John was so helpful and friendly can't thank him enough
6 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Thank you so much, Deborah! John will be over the moon to hear this. He loved helping you and we’re thrilled he made your day a little brighter 😊 -Ayesha
John couldn't do enough for me
John couldn't do enough for me. He was so helpful and understoodwhat I needed help with
4 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Peter, this made us smile. John listened, understood, and helped you exactly where you needed it. Sending you warm wishes for a lovely day! 😊 -Ayesha
John was do helpful and friendly
John was do helpful and friendly, helped me make sure my phone was upto date
4 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Your kind words mean a lot, Kachi! 🌟 We’re so pleased John gave you the support you needed and made the process simple. -Shivam
I have a good deal for my broadband…
I have a good deal for my broadband today. Thank you Bari! You made my day!
4 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hi Elena, thank you for sharing this. It’s brilliant to hear Bari made everything clear and helped you secure a deal that met your expectations. -Neha
Excellent very informative and friendly…
Excellent very informative and friendly staff, would highly recommend
3 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hi there, thank you for taking the time to leave such a wonderful review! We’re so glad our team could make your experience smooth and enjoyable. -Neha
Barry was great
Barry was great, explain everything very well and also got me a great deal.
2 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hey Emmanuel, we’re glad to hear that Barry supported you well and helped you secure an amazing deal. Wishing you a wonderful day! -Neha
Excellent service and great customer…
Excellent service and great customer care.
2 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Hanley Potteries
Hey Juliet, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.