Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sylwia is a legend! I had returned from Indonesia where I'd been using an international esim to find that my UK 3 SIM was unable to reconnect to anything. I'd tried all the tips I found online and had... Leggi di più
L'azienda ha risposto
I had a really positive experience with the sales advisors Sylwia who helped me today. From the moment I walked in, she was welcoming, friendly and approachable, which immediately made me fe... Leggi di più
L'azienda ha risposto
Great communication and got really good helped.Highly recommended.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Gloucester
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
2 Eastgate Street, GL1 1PA, Gloucester, South, Regno Unito
- 01452524985
4,8
Eccellente
70 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I had a really positive experience with…
I had a really positive experience with the sales advisors Sylwia who helped me today. From the moment I walked in, she was welcoming, friendly and approachable, which immediately made me feel comfortable.
She explained everything clearly and patiently, making sure I understood my options rather than making me feel rushed or pressured. What really stood out was how naturally she built a rapport with me. We had a great conversation, plenty of banter and she was genuinely enjoyable to deal with, while still remaining professional and knowledgeable.
She listened to what I needed, answered my questions well and made the whole experience feel personal rather than like a typical sales interaction. She went above and beyond to make sure I left happy and confident with my decision.
In my opinion, she represents exactly what great customer service should look like at Three customer-focused, personable, knowledgeable, proactive and able to build genuine relationships with customers. She also has the communication skills, confidence and positive attitude that I think would make her a great asset to the team and someone with real potential to progress within the company.
A real credit to Three and a great example of how a customer experience should be handled. She deserves recognition for the way she represents the brand.
19 ottobre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Thank you for your lovely feedback, Maureen. It's great to know Sylwia created such a positive and enjoyable experience while helping you make the right decision. 😊 — Three Social Media Team
Lovely staff
Lovely staff, he explained everything to us as we were going along and made it an easy experience
7 ottobre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hello Donna, it's great to know our team explained everything clearly and made things easy for you. Thank you for your 5⭐ review. - Three Social Media Team
Very good and helpful service from…
Very good and helpful service from Zehra she explained everything very clearly and helped me sort out all the accounts. Amazing service very happy.
1 ottobre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hi Aleksandrs, it's clear Zehra's support made a real difference. Taking the time to provide clear guidance and bring everything together for you is recognition that's thoroughly earned. — Three Social Media Team
Sylwia
Sylwia, the kindest lady ever helped us choose and get 2 phones, brilliant service.
27 settembre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hi there ✨ Sylwia's attentive approach clearly stood out while helping you with your new phones. Your feedback speaks volumes 🌟
- Three Social Media Team
Very friendly and efficient service by…
Very friendly and efficient service by Ian.
26 settembre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Woohoo 🎉 Brenda, We're glad Ian's prompt support and expert guidance made such a positive impression 🌟
- Three Social Media Team
Had problem with dexcon app not…
Had problem with dexcon app not installing on my phone. Ian was great in helping to install and get the device paired and working.
24 settembre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hello Malcolm, we're pleased Ian could help get your device connected and running smoothly. Thank you for sharing your experience and for your 5 ⭐ review. - Three Social Media Team
Very good service by zara thank you for…
Very good service by zara thank you for fixing my problem
18 settembre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hello Kakahama, we're pleased Zara could help get everything resolved for you. Thank you for taking the time to share your experience. - Three Social Media Team
Risposta di Three UK - 3Store Gloucester
Hi Alexandra, thanks for the amazing feedback. We're delighted to hear that you're enjoying our high speed broadband connection and that you've received quick and reliable assistance, creating a smooth and seamless experience for you.
-Three Social Media Team
Sylwia is a legend
Sylwia is a legend! I had returned from Indonesia where I'd been using an international esim to find that my UK 3 SIM was unable to reconnect to anything. I'd tried all the tips I found online and had spent hours trying to talk to 3 on live chat, who told me 3 wouldn't be interested in trying to fix it as my SIM worked in other phones. Even though Sylwia realised my SIM worked in her phone she persisted and got my SIM working in my phone again 🎉 turns out it worked in another SIM slot for some reason. She even got me a new SIM and swapped my number over in case that was an issue. Thanks so much!
11 settembre 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hi Lorna! 🌟
Thank you so much for sharing this, it’s wonderful to hear how Sylwia made your visit feel effortless and genuinely welcoming. Great service like that stays with you, and she'll be thrilled to know her care and clarity made such a difference. Your kind words shine just as brightly ✨ We appreciate you taking the time to share your experience in details, and we hope each help feels easy and enjoyable! 💛 - Three Social Media Team
It was very easy to get all necessary…
It was very easy to get all necessary informations and after that make right decision
21 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Thanks for taking the time to leave a 5⭐ review, Marcin. We're glad to hear you've had a great experience. - Three Social Media Team
This gentleman will was very pleasant…
This gentleman will was very pleasant to talk with and very helpful he was friendly and amazing
24 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Thank you for sharing this wonderful feedback, Sam! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team
Sylwiz was so polite upgrading my home…
Sylwiz was so polite upgrading my home broadband and mobile dongle and saving me money as I had had my old one a lot of years and was starting to play up this lady took the time and was very pleasant to deal with and a credit to this store. I never write reviews but felt I have to this time as you only hear bad ones most of the time so thank you Sylwiz. You were a darling for both myself and my neibours and saving us both money aswell each month and look forward to dealing with you again in the future
17 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hey there! Thanks a lot for the review. We're so glad Sylwiz could help upgrade your tech, save you money, and give you such pleasant service. See you next time! 😊 — Three Social Media Team
Will was so helpful and patient with my…
Will was so helpful and patient with my elderly grandmother and nothing was too difficult. Was a very good experience and excellent customer service.
10 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Thank you for sharing this lovely 5⭐ review! We’re delighted Will offered such caring and patient help, making the experience comfortable for both of you.
– Three Social Media Team
Customer service was great.
4 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Fantastic, Kamaljeet! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! – Three Social Media Team
Zehra was really friendly and nice
Zehra was really friendly and nice. She should get promoted. Will be returning!
3 agosto 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Lovely, Leon! We absolutely love hearing this. We’re so glad you received the best support from Zehra, and we can’t wait to welcome you back soon! 😉 — Three Social Media Team
She made everything run smoothly and…
She made everything run smoothly and she was very welcoming! Kudos
27 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hi Akinola 😊
Thank you for your fantastic review and support! Providing a smooth, friendly, and welcoming environment is exactly what we strive for every day.
— Three Social Media Team
Zehra was very patient and…
Zehra was very patient and knowledgeable in helping us set up our new accounts. She is a credit to the Three company. Very many thanks.
18 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hello Alan, we’re pleased to hear Zehra made your account setup easy and provided such helpful guidance. Thank you for sharing your experience – Three Social Media Team
The young woman in the Gloucester store…
The young woman in the Gloucester store was very efficient and knowledgeable and directed me to the product I purchased her name was Zehra
2 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hello there, we’re delighted to hear Zehra was able to help you and made your visit feel effortless – Three Social Media Team
Happy with getting into my yahoo…
Happy with getting into my yahoo account after locked out. Thanks to Ian
3 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hi Samson 😊
Great to hear Ian got you back into your Yahoo account, being locked out is never fun!
We’re really glad everything’s working again for you.
Thanks for sharing your experience!
— Three Social Media Team
"Highly recommend speaking with Sylwia…
"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-quality service!"
Both were excellent and knowlegable.
1 luglio 2026
Non scritta su invito
Risposta di Three UK - 3Store Gloucester
Hi there, thank you for the wonderful feedback and the 5 star rating. We’re delighted that Sylwia and Zahra made such a strong impression and provided excellent support throughout. Your kind words mean a lot to the team.-Three Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.