Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me ch... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD Fareham, South, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've always had had a great experience with the Fareham 3 team and today was no exception. They went out of their way to help me after my precious phone was destroyed by water damage. Thank tou!
L'azienda ha risposto
After two week long struggle with new home broadband router delivery I attended Three Fareham branch and found there a person who solved the issue immediately. Thanks Dan. 100% helpful and professiona... Leggi di più
L'azienda ha risposto
The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Fareham
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
Unit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD, Fareham, South, Regno Unito
- 01329289686
4,8
Eccellente
47 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
i was most impressed with the help…
i was most impressed with the help thethe staff at 3 gave me today
22 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hi Alan. It is fantastic to hear that our team left such a great impression on you during your visit today. We always aim to deliver excellent care, and thank you for taking the time to share your positive experience. -Shivam
Helpful and Kind
I've always had had a great experience with the Fareham 3 team and today was no exception. They went out of their way to help me after my precious phone was destroyed by water damage. Thank tou!
13 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Boom 💥 Rebecca 🌟 We’re overjoyed that our capable team offered such expert guidance to sort your phone situation with top‑tier care. Wishing you plenty of smiles ahead 😊 -Arvind
Came in as my phone had been hacked but…
Came in as my phone had been hacked but lauren and Daniel sorted it and now it is fixed 10/10 service
12 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hi Graham 😊
Glad you popped in and even happier Lauren and Daniel got your phone sorted.
Sounds like they smashed it 10/10 indeed!
Thanks for trusting us! 🤗 -Ayesha
Dan and Jonathan, thankyou.
Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me change my current standing contract in order to save money!! would recommend these two to anyone.
1 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Thank you for the 5⭐ review, Jordan! We’re super happy to hear that Dan and Jono provided excellent support throughout. Your recommendation means a lot to us 💜 -Neha
After two week long struggle with new…
After two week long struggle with new home broadband router delivery I attended Three Fareham branch and found there a person who solved the issue immediately. Thanks Dan. 100% helpful and professional
30 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hey Lukasz, thanks for sharing your experience 🎯 We're delighted Dan used his prompt expertise at our Fareham branch to instantly resolve your home broadband router issue after a two-week delay. Knowing his stellar professionalism turned things around is fantastic, and we look forward to welcoming you again soon 💙 -Arvind
Risposta di Three UK - 3Store Fareham
Hi Amelia. Thank you so much for taking the time to share this, as it is fantastic to hear that Jono made the process so smooth and straightforward for you. -Shivam
Risposta di Three UK - 3Store Fareham
Wow, we absolutely love hearing this! Thank you for the feedback. Enjoy the rest of your day! -Neha
Help for Seniors
We are in our 80s and Beth in Fareham was very patient and understanding and sorted out our problems with the 3 App and our broadband in no time. Thank you Beth.
27 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hazel, this is such a beautiful message. Beth will be so touched to know her patience and understanding made things easy for you both ✨ -Ayesha
Very happy with the service i've been…
Very happy with the service i've been given today.
18 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hey Sharon! Nothing makes us happier than knowing we could brighten your day. Have a fantastic day filled with positivity! 🌼 -Ayesha
Really helpful
Really helpful, customer service are very professional, Chris have helped me on my new phone, and very happy purchase
4 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
We’re thrilled to know that your experience with Chris and our team made your new phone purchase seamless and enjoyable. Providing expert guidance alongside exceptional service is at the heart of what we do, Ning. -Ashifa
Risposta di Three UK - 3Store Fareham
Hi Jerome! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Great easy friendly service from your…
Great easy friendly service from your excellent staff from start to finish, thanks again three..
29 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Thank you for sharing this wonderful feedback, Kevin! We’re delighted to know that our team made your experience positive. 😊 -Maryalex
A wonderful experience!
A wonderful experience!! Lovely service and staff were friendly. Had a nice chat. Gave me all the information I needed on setup and a carrier for the router.
29 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hi Frances! It’s brilliant that the team made you feel so welcome and ensured you were all set with your broadband and a carrier for your router. We’re thrilled you enjoyed the great conversation! ✨ -Kishan
I was happy with today’s service
21 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hi John, thanks for taking a moment to leave a review 😊 It’s great to hear everything went well during your visit. -Shivam
Really good service.
14 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Woohoo 🎉 Thrilled to hear you had a fantastic experience 🚀 Thanks so much for the glowing 5⭐ review, Kevin. -Arvind
The staff who served me going above and…
The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable about her field of expertise in her role.
The only thing really that could be improved I think in my opinion for the store would be to have a few extra charging stations as when I looked there was only one . I think it would be handy in peak times for customers whilst they’re waiting patiently .
13 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
We appreciate you sharing your feedback about the store, Jonathan. We’re thrilled that our team got everything sorted so smoothly for you. Thank you for the 4⭐ rating. We’ll keep working to make your next experience even better. -Afaq
Chris was amazing and made me feel safe…
Chris was amazing and made me feel safe in my choices. Very happy with my purchase today
7 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Thank you for taking the time to share your thoughts, Michaela. We’re really pleased to hear that Chris helped you feel confident throughout your visit and that you left happy with your new purchase. -Afaq
Very polite staff
Very polite staff, had help from Beth today. She was very kind and gave great advice and very good explanations on what to do with getting a new contract. Jonathan also helped my parents with getting new phones and was equally as polite as beth. Very good experience today.
7 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hi Jayce, thanks for sharing this. Great to hear Beth supported you so well with your new contract, and that Jonathan gave your parents the same positive experience. -Kishan
Visited the store and had great…
Visited the store and had great service. Felt looked after and listened to. Dont get that at every phone shop. Thank you
17 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
It means the world to us that you felt attended to and valued, James. Thank you for this amazing review -Scott
Great Service
The team were brilliant helping my Mum with her issue, never made her feel silly or talked down to. Sorted it quickly and easily, thank you.
3 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Fareham
Hey Lucy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.