Stacy attended to me in a great way, explained everything was very patient and willing to help with how to operate my new tablet. It was a pleasant service and really appreciate it.
L'azienda ha risposto
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Went into store this afternoon as I had just had my phone stolen by pickpockets. Stacy helped me transfer my number over to a new SIM card and also set up a new handset contract for me as my old plan... Leggi di più
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Hao is superstar!!! I have been with Three customers for years and always get good services. However Hao is absolutely on different level of excellent customer service. She made the transaction so... Leggi di più
L'azienda ha risposto
Hao helped me today to buy my new phone, the was brilliant. Very efficient and answered all my question amazing customer service, give the girl a raise !!!!
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Dettagli dell'azienda
Informazioni su Three UK - 3Store Cambridge (Grd Arcade)
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
16 Grand Arcade, CB2 3BJ, Cambridge, Midlands, Regno Unito
- 01223305681
4,9
Eccellente
145 recensioni
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Le persone hanno visualizzato anche
shihab was very helpful indeed
10 agosto 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hey Kate, we’re so glad you’re happy with our service from Shihab, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Stacy attended to me in a great way
Stacy attended to me in a great way, explained everything was very patient and willing to help with how to operate my new tablet. It was a pleasant service and really appreciate it.
6 agosto 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Oh wow, Natasha! Thank you for sharing your thoughts about Stacy. We’re so glad she could guide you along the way with your new tablet, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Hao helped me today to buy my new…
Hao helped me today to buy my new phone, the was brilliant. Very efficient and answered all my question amazing customer service, give the girl a raise !!!!
2 agosto 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hey, Samantha! Thank you so much for celebrating your experience with us. We're absolutely thrilled to hear that Hao provided such brilliant and efficient support while helping you purchase your new phone. 🥰 Three Social Media Team
Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hello Julie, we’re glad Gui provided great service. Thank you for sharing your experience. - Three Social Media Team
Stacy has been phenomenal I came in…
Stacy has been phenomenal I came in expecting to spend exorbitant prices and came out wondering why more shop representatives aren’t as easy to speak to as her she gave me a WiFi plan data and a rollover pay system where I could make it come out of bank automatically
31 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi, Nath. It's absolutely thrilling to hear that Stacy completely transformed your visit and saved you money. She excels at making setups like your new Wi-Fi and automatic bill payments completely effortless. Thank you for sharing this brilliant feedback! 😇 -Three Social Media Team
Gui helped me get the best deal for…
Gui helped me get the best deal for tablet. He is so friendly and professional. Highly recommend!
30 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hey Hao, we’re so happy to hear that Gui was able to help you. Thank you for sharing your 5⭐ review! – Three Social Media Team
Very friendly and helpful staff
Very friendly and helpful staff.
Guilherme was really helpful and friendly.
I’ll come back here next time.
Best Three shop ever !
28 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Maria, we’re really pleased your visit was handled with such care and that Guilherme’s support made everything smooth for you. Thank you for taking the time to share this.
– Three Social Media Team
Shihab was well informed.
Shihab was well informed and guided us with the phone transfer.
25 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Love this, Morrison 💫 We’re pleased Shihab’s expert guidance made your phone transfer feel seamless 🌼
- Three Social Media Team
Shihab was helpful
Shihab was helpful and guided us with the data transfer. Also went through the new phone
25 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi Karen, We are glad to hear that Shihab looked after you so well and made the data transfer process smooth and easy. It is great to know that taking the time to go through your new device was so helpful for you.— Three Social Media Team
Ask for Mark 😁
Mark was very helpful and knowledgeable. It was a great experience thanks to Mark.
25 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Your shout‑out is WOW 🎯 Rosi. We’re overjoyed Mark’s expert guidance made such a positive experience, and the fact you’d recommend him says it all 🌟
- Three Social Media Team
New phone
Gui was fantastic today helped my mum to upgrade her phone. Explaining everything so we knew 100% what she was getting and cost. Helped pick a phone to suit her needs.
Much appreciated thank you
21 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Thanks for sharing your feedback, Hannah. We’re delighted to hear your mum had such a positive experience and that Gui provided clear guidance throughout her upgrade. We appreciate you taking the time to let us know.
– Three Social Media Team
Stacy was extremely kind
Stacy was extremely kind, helpful and supportive. Very good. Manager Jake also terrific.
19 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Thank you for your wonderful review, Simone! 🌟 We’re happy to know that Stacy created a welcoming environment, and that Jake, the manager, made your experience exceptional. 🙌 – Three Social Media Team
Stacy was super helpful and friendly 5*
Went into store this afternoon as I had just had my phone stolen by pickpockets. Stacy helped me transfer my number over to a new SIM card and also set up a new handset contract for me as my old plan had expired! (Lucky timing!) Stacy was really knowledgeable and patient with me even allowed me to stay in the shop whilst I set up my new phone and restored all my apps etc
17 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Thanks for sharing this. We’re really glad Stacy could support you after such a stressful situation and help get everything set up smoothly. We hope you have a wonderful day! 😊 -Three Social Media Team
Awesome customer service
Awesome customer service, honestly was so patient with my mum and I. Really first class thanks Shihab of Cambridge
15 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi Sarah. It is wonderful to hear that Shihab looked after you and your mum with so much patience and care at our Cambridge branch. We pride ourselves on top-tier support.— Three Social Media Team
Hao went above and beyond
Hao .
I wish I could give her 110% for her patience and kindness and amazing knowledge.
She went above and beyond..
Thank you
15 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi Beverley. Hao sounds like an absolute star, and we are so glad she looked after you with such incredible care and expertise. Your wonderful praise means the world to us.— Three Social Media Team
Cambridge branch.
Hao I went into the Cambridge store today & was served by Hao. She was very professional & friendly. Excellent service. 5 stars.
14 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Oh wow, Richard! Thank you for sharing your thoughts about Hao. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Shihab was so helpful
Shihab was so helpful, friendly and efficient. Really appreciated his professionalism
11 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi there, thank you for sharing this. It’s great to hear Shihab supported you so well and handled everything efficiently. We appreciate your kind words about the way he assisted you.
— Three Social Media Team
Amazing service
Shahib is a fantastic employee. Really knows his stuff and made my visit to the 3 shop very easy. Great understanding of what I need and the packages available. Best customer experience I’ve had in ages. Thank you.
8 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi Keb,
We appreciate your feedback. It’s great to know Shahib provided clear guidance and helped you find the right options.
– Three Social Media Team
Hao and Shihab are excellent
4 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hey Janet! We love hearing this. Hao and shihab brings a touch of magic that turns simple moments into something you’ll remember. 🥳 - Three Social Media Team
Amazing service
GUI, was amazing, he was so helpful and friendly. If you have star of the week he was definitely the man. Thank you Gui
3 luglio 2026
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Risposta di Three UK - 3Store Cambridge (Grd Arcade)
Hi Nadine, thank you for sharing your thoughts. We’re delighted to know that Gui’s warm manner and expert assistance made your visit seamless from start to finish.
– Three Social Media Team
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