Three UK - 3Store Brentwood Recensioni 

74
•
TrustScore 5 su 5

4,9

Unit 9, Baytree Centre, CM14 4BX Brentwood, London, GB

•

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Valutata 5 stelle su 5

It looked like I'd been the victim of fraud. By a call pretending to be 3 offing the world. I hung up, not before possibly giving too much info. I came straight to 3 Brentwood.. Karen was professiona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Arif and Gianina have been so so so helpful! After being to multiple store they actually took the time to sit and help me sort out a new sim and keep my old number! Will never go to another 3 store ag... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Incredibly helpful staff in the shop who helped us get a much better deal than we thought we'd be able to get, and were very patient and friendly throughout. Couldn't recommend more highly

L'azienda ha risposto

Valutata 5 stelle su 5

Hi, just had my mobile provider changed to a 3 at Brentwood's branch. It's very friendly environment, perfect customer service, Daniel and his colleague were just great, thank you.

L'azienda ha risposto


Dettagli dell'azienda

  1. Elettronica e tecnologia

Informazioni su Three UK - 3Store Brentwood

Scritti dall'azienda

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Scritti dall'azienda

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Informazioni di contatto

  • Unit 9, Baytree Centre, CM14 4BX, Brentwood, London, Regno Unito

  • 1277262122

4,9

Eccellente

TrustScore 5 su 5

74 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(74)

34.024 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastuc customer service from emily…

Fantastuc customer service from emily and john. Walked in explained my current issues and they had it sorted within half hour. Thankyou very much! See you again when i need my new phone contract X

1 luglio 2026
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Risposta di Three UK - 3Store Brentwood

Hi Emma. Thank you for sharing your experience. We are delighted to hear that Emily and John took such great care of you, quickly identifying the problem and getting everything resolved in no time at all. It will be an absolute pleasure to welcome you back when you are ready to look at your next plan.__Three Social Media Team

Valutata 5 stelle su 5

Very helpful

Very helpful, informative, professional and helpful on advising mobile deals and contracts.

23 giugno 2026
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Risposta di Three UK - 3Store Brentwood

Hi there, thank you for sharing this. We are glad to hear you received clear guidance and felt well supported when discussing mobile deals and contracts. We appreciate you taking the time to leave your feedback.
VodafoneThree Social Media Team

Valutata 5 stelle su 5

Excellent service and was so helpfull…

Excellent service and was so helpfull im setting my new phone!

10 giugno 2026
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Risposta di Three UK - 3Store Brentwood

Hey Cheryl, that's brilliant! We're glad to hear that the team was able to provide support and make the experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet

Valutata 5 stelle su 5

I had a very pleasant experience with…

I had a very pleasant experience with Three UK. The staff are extremely friendly, professional, and always willing to help with useful information and recommendations. The customer service is excellent, and the team goes above and beyond to ensure that every customer is satisfied.

8 giugno 2026
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Risposta di Three UK - 3Store Brentwood

Hi Violeta, we are thrilled to hear that you had such a pleasant experience with our team. Providing a friendly, professional environment and going above and beyond to give you useful recommendations is exactly what we aim for. -Shivam

Valutata 5 stelle su 5

Very happy with service.

Very happy with service.

30 maggio 2026
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Risposta di Three UK - 3Store Brentwood

Thanks for the glowing 5⭐ review, Andy 🚀 We're thrilled you had such a stellar experience with our team 🌟 -Arvind

Valutata 5 stelle su 5

Very informative and gave me a good…

Very informative and gave me a good deal on my contract. I am happy with the service. Thank you

15 maggio 2026
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Risposta di Three UK - 3Store Brentwood

That’s brilliant, Raluca 🎉 We’re pleased that our team provided such stellar insight and secured an excellent package for you 🤝 -Arvind

Valutata 5 stelle su 5

Great Customer Service From Brentwood Store

My elderly mum visited the Brentwood 3 Store ahead of my arrival from abroad, wanting to find out about upgrading her iPhone. When I came in to help her complete the purchase with the information they had previously given her, Emily and her colleague could not have been more wonderful

Both ladies were incredibly patient, informative and thorough - taking the time to really understand what my mum actually needs from a phone rather than steering her toward something unnecessarily expensive. They explained everything clearly, compared the right options for her, and made sure she was getting the best possible deal for her situation

In a world where it’s easy to feel pressured in a phone shop, it was genuinely refreshing to be served by two people who clearly have the customer’s best interests at heart. My mum left feeling happy and she always know if she has a question she can pop in and they are always happy to help

5 maggio 2026
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Risposta di Three UK - 3Store Brentwood

Hi Sunita, it is wonderful to hear about the attentive care your mother received at our Brentwood location. We are pleased that Emily and the team provided thorough guidance by focusing on her specific requirements and ensuring the most suitable options were explored. It is a priority for us to maintain a welcoming environment where our visitors feel supported, and we appreciate you highlighting their patient approach. -Kishan

Valutata 5 stelle su 5

Great service and very helpful and…

Great service and very helpful and explained everything. I am pleased

8 maggio 2026
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Risposta di Three UK - 3Store Brentwood

We’re grateful for your kind words, Freda. Serving you was an absolute joy. Enjoy the rest of the day! -Ashifa

Valutata 5 stelle su 5

Came into the shop with a huge problem…

Came into the shop with a huge problem the staff was very helpful and sorted contract issues out very pleased with he outcome

7 maggio 2026
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Risposta di Three UK - 3Store Brentwood

Hi there, it’s brilliant that the team could turn things around for you. We’re glad they were able to get your account details settled and reach a positive result! -Kishan

Valutata 5 stelle su 5

Happy

Happy with service

25 aprile 2026
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Risposta di Three UK - 3Store Brentwood

Hi Stefan, great to hear you’re happy with the service! Thanks for taking the time to share 🙌 -Ayesha

Valutata 5 stelle su 5

Arif was very helpful when searching…

Arif was very helpful when searching for a new phone, talked me through the whole process

23 aprile 2026
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Risposta di Three UK - 3Store Brentwood

Thank you for taking a moment to share this with us, Katie. It’s great to hear that Arif offered clear guidance and made choosing a new device feel straightforward. -Afaq

Valutata 5 stelle su 5

Had a great experience at 3 Brentwood…

Had a great experience at 3 Brentwood store today. I am a 3 broadband customer. I went in to get my SIM transferred from Giffgaff to 3. The manager was really helpful and explained the whole process really well. Going back again!

11 aprile 2026
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Risposta di Three UK - 3Store Brentwood

Benher, it’s brilliant to hear your visit to our Brentwood store went so well. We’re delighted the manager guided you clearly through the process and made everything straightforward while getting your SIM set up. -Manavata

Valutata 5 stelle su 5

Emily did great job to clarify the next…

Emily did great job to clarify the next steps and resolved the issue we have. Great service

7 aprile 2026
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Risposta di Three UK - 3Store Brentwood

Hi there, thank you for sharing this. Great to hear Emily helped explain the next steps and get the issue resolved. -Kishan

Valutata 5 stelle su 5

3 store Brentwood

We had service Emily’s in Brentwood 3 store.She is very patiently listening our issue and helped us very politely.I am grateful with the service.

7 aprile 2026
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Risposta di Three UK - 3Store Brentwood

We’re thrilled to hear this! 🌼 Emily will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Dina! 🥰 -Kashish

Valutata 5 stelle su 5

Good customer service

Good customer service. Brilliant assistance has been given.

2 aprile 2026
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Risposta di Three UK - 3Store Brentwood

Thanks so much, Shanna! We’re really glad your visit went so smoothly. The team will be pleased to hear their support made a strong impression. -Manavata

Valutata 5 stelle su 5

All your staff were so helpful.

All your staff were so helpful.They made me feel relaxed.And all my questions were answered clearly.A very good experience.I would recommend Three.

1 aprile 2026
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Risposta di Three UK - 3Store Brentwood

Julie, your kind words mean a lot. We’re thrilled our team’s thoughtful support and clear answers made your experience enjoyable and reassuring. -Suhaas

Valutata 5 stelle su 5

Happy got issue resolved.

17 marzo 2026
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Risposta di Three UK - 3Store Brentwood

Nothing makes us happier than fixing what matters and restoring smiles along the way, Christine. Thanks for letting us support you through it! -Ashifa

Valutata 5 stelle su 5

Best deals offered

Best deals offered. Well explained with full knowledge of what we wanted and are receiving

14 marzo 2026
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Risposta di Three UK - 3Store Brentwood

Thanks for the lovely review, Stella! 🌟 We’re glad you received great offers and clear explanations about what you wanted and what you’re getting. 😊 -Veronica

Valutata 5 stelle su 5

Very kind and helpful

12 marzo 2026
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Risposta di Three UK - 3Store Brentwood

Hi there! 🎉 It’s fantastic to hear that our staff provided you with great service. Thank you so much for the 5⭐ review! 😊 -Ayesha

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